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L2 Application Support Jobs (NOW HIRING)

Application Support Specialist II

Dallas, TX · On-site

$29.50 - $34.75/hr

Job Responsibilities: 1. L2 Operational Support & Incident Triage * Review, troubleshoot, and resolve Level 2 application support tickets within assigned areas. * Perform initial analysis, reproduce ...

Attend and present operational readiness with application support (EAS L2) at project management meeting - raise any operational risks and concerns. Test NFRs in UAT environments to validate ...

Provide L2/L3 production support for GMI and related trading applications. * Support GMI core ... Monitor application performance and ensure platform stability. * Collaborate with business users ...

Provide L2/L3 production support for GMI and related trading applications. * Support GMI core ... Monitor application performance and ensure platform stability. * Collaborate with business users ...

Showing results 41-60

L2 Application Support information

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$48

$72

How much do l2 application support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for l2 application support in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

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Infographic showing various L2 Application Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Hexagon EcoSys Application Support Engineer

Overland Park, KS • On-site

Compunnel
IT Services • 501 - 1,000 employees

Contractor

Re-posted 3 days ago


Job description

Role Summary
Responsible for the administration, support, maintenance, and optimization of Hexagon EcoSys, an Enterprise Project Performance (EPP) platform used for project controls, capital planning, budgeting, forecasting, cost management, portfolio management, and project reporting. The role provides L1.5/L2 support, user administration, system configuration, integration monitoring, incident resolution, and vendor coordination. Based on your organization's AMS inventory, EcoSys is used as a project controls application for budgeting, forecasting, and portfolio management.
Key Responsibilities
Application Support & Administration
Provide L1.5/L2 support for Hexagon EcoSys users and business stakeholders.
Troubleshoot application issues and resolve incidents/service requests within SLA.
Monitor application availability, performance, and scheduled jobs.
Support month-end, forecast, and project reporting activities.
Perform root cause analysis (RCA) for recurring incidents.
User Access & Security Administration
Manage user onboarding/offboarding.
Configure security roles, permissions, and workflows.
Conduct periodic access reviews and audit compliance activities.
Maintain user and role documentation.
System Configuration & Data Management
Support configuration of business rules, workflows, forms, and templates.
Validate and troubleshoot project financial data.
Support data imports, exports, and reconciliation activities.
Ensure data quality, integrity, and governance standards.
Integration Support & Vendor Release Management
Coordinate with Hexagon support teams for product issues.
Manage application patches, upgrades, and enhancement deployments.
Track vendor cases through closure.
Documentation
Create and maintain SOPs, KB articles, support procedures, and runbooks.
Maintain application inventory and configuration documentation.
Support audits and compliance initiatives.
Required Technical Skills
Mandatory
Hexagon EcoSys application support or administration experience.
Project Controls and Capital Project Management processes.
Cost Management and Forecasting concepts.
Incident, Problem, and Change Management.
SQL query and database troubleshooting.
Application security and user access administration.
ITIL Service Management processes.
Strong troubleshooting and analytical skills.
Skills
Mandatory Skills: Geo BIM Development and Automation, Geo BIM Project Lifecycle Management

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About Compunnel

Sourced by ZipRecruiter

Compunnel is a well-known company located in Plainsboro, NJ, US, recognized in the industry of IT Services and Solutions. Established in 1989, Compunnel offers a suite of services that help businesses integrate technology efficiently into their operations, a recognizable name in the IT solutions sphere for over three decades. The company’s service portfolio includes Digital Transformation, Business Intelligence, Cloud Services, Cybersecurity, and Application Modern Services, among others. Guided by its mission "to innovate with industry-leading digital solutions and disruptive tech strategies for unimagining business growth," the company underlines its commitment to offering out-of-the-box solutions to its clients. Remarkable achievements of the company include serving more than 30 Fortune 500 companies and providing job opportunities for over 50,000 individuals.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

1994

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