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L1 Support Jobs in Virginia (NOW HIRING)

Lead staging and burn-in activities; coordinate maintenance windows and support change implementation with accurate documentation. * Mentor L1/L0 technicians; review work for correctness (labeling ...

Provide coaching cues, progressions, and modifications to support all fitness levels * Create a ... Olympic lifting certification (USAW L1, CF-L1, or equivalent) Preferred: Experience with goal ...

ALPHA Coach

Reston, VA ยท On-site

$35 - $70/hr

Provide coaching cues, progressions, and modifications to support all fitness levels * Create a ... Olympic lifting certification (USAW L1, CF-L1, or equivalent) Preferred: Experience with goal ...

$50 - $85/hr

Provide coaching cues, progressions, and modifications to support all fitness levels * Create a ... Olympic lifting certification (USAW L1, CF-L1, or equivalent) Preferred: Experience with goal ...

ALPHA Coach

Reston, VA ยท On-site

$35 - $70/hr

Provide coaching cues, progressions, and modifications to support all fitness levels * Create a ... Olympic lifting certification (USAW L1, CF-L1, or equivalent) Preferred: Experience with goal ...

Provide coaching cues, progressions, and modifications to support all fitness levels * Create a ... Olympic lifting certification (USAW L1, CF-L1, or equivalent) Preferred: Experience with goal ...

Group Fitness Instructor

Reston, VA ยท On-site

$35 - $70/hr

Provide coaching cues, progressions, and modifications to support all fitness levels * Create a ... Olympic lifting certification (USAW L1, CF-L1, or equivalent) Preferred: Experience with goal ...

Provide coaching cues, progressions, and modifications to support all fitness levels * Create a ... Olympic lifting certification (USAW L1, CF-L1, or equivalent) Preferred: Experience with goal ...

Support your team by providing technical guidance when needed. * Stay up-to-date with training and ... Brakes & Steering/Suspension, plus 2 more from A1, A6, A7, A8, or L1. Additional ASEs encouraged.

Help Desk Analyst

Ashburn, VA ยท On-site

$21 - $28.75/hr

Phone and In-person interviews. # of Positions: 1 Entry/First Level Network Monitoring and Support for ATM Network Provide L1 technical support for Online Payment Giant Inc.'s commercial ATM ...

Showing results 41-60

L1 Support information

See Virginia salary details

$13

$24

$48

How much do l1 support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for l1 support in Virginia is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.36 per hour, depending on experience, location, and employer.

What is the difference between L1 Support vs L2 Support?

AspectL1 SupportL2 Support
ResponsibilitiesInitial troubleshooting, basic issue resolution, customer communicationAdvanced troubleshooting, complex issue resolution, technical analysis
Skills & CertificationsBasic technical knowledge, customer service skills, often no formal certificationsDeeper technical expertise, certifications like CompTIA, Cisco, or vendor-specific
Work EnvironmentHelpdesk, call centers, support desksSpecialized support teams, escalation points
Interaction with UsersDirect contact, first point of contactLimited direct contact, handles escalated issues

In summary, L1 Support handles basic customer issues and initial troubleshooting, while L2 Support deals with more complex technical problems requiring deeper expertise. Both roles are essential in a support hierarchy, with L1 Support serving as the first line of contact and L2 Support providing advanced technical assistance.

What is a L1 support job?

A Level 1 (L1) support job involves providing initial technical assistance to users, troubleshooting basic hardware and software issues, and escalating more complex problems to higher support levels. L1 support technicians typically use remote tools, follow predefined procedures, and require good communication skills. The role often serves as the first point of contact in IT support teams.
Infographic showing various L1 Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $51,963 per year, or $25 per hour.

Network Engineer-L2

Sterling, VA โ€ข On-site

Full-time

Re-posted 13 days ago


Job description

Key Responsibilities:
  • Perform advanced switch/router installation and turn-up tasks: rack/stack, power-up, console access, image validation, baseline configuration, and feature enablement per runbooks.
  • Execute L2/L3 troubleshooting using structured methods (interface counters, logs, spanning-tree, VLANs, Layer 3 adjacency checks) and resolve complex incidents during build windows.
  • Validate physical and logical connectivity: optics selection, fiber polarity verification, link aggregation, VLAN trunking, and end-to-end ping/trace tests.
  • Lead staging and burn-in activities; coordinate maintenance windows and support change implementation with accurate documentation.
  • Mentor L1/L0 technicians; review work for correctness (labeling, patching, port mapping) and enforce ESD/tooling best practices.
  • Update as-built network records (port maps, serials, rack elevations, IP allocations) in the designated system of record.

Required Skills and Knowledge:
  • Strong understanding of CCNA-level networking concepts: IP addressing, VLANs, trunking, STP, EtherChannel/LAG, Layer 3 fundamentals (static routes, OSPF basics), and troubleshooting.
  • Hands-on familiarity with data center cabling and optics: SFP/SFP+/QSFP form factors, fiber types (SM/MM), polarity, and connector care.
  • Ability to follow and improve runbooks/MOPs; disciplined change control and rollback planning.
  • Proficiency with common toolsets: console servers, terminal emulators, basic automation/scripting exposure, and ticketing systems.
  • Strong documentation habits and attention to detail in asset/port records.

Certifications / Training:
  • Preferred: CCNA or equivalent demonstrated competence.

Mandatory Skills
CCNA-Level Networking (IP Addressing, VLANs, STP, LAG, OSPF), Data Center Cabling & Optics (SFP/SFP+/QSFP, SM/MM Fiber), Runbooks/MOPs & Change Management, Ticketing Systems, Asset/Port Management