Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Quick apply
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Quick apply
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Quick apply
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Quick apply
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
JD Edwards Business Analyst
Winchester, VA · On-site
$170/hr
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
JD Edwards Business Analyst
Winchester, VA · On-site
$170/hr
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Quick apply
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Quick apply
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Quick apply
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Quick apply
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Quick apply
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
Quick apply
Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 ...
... support of MCS products and systems. * Collaborates closely with the L1 pre-sales Applications team to ensure cross-functionalalignment and interactions resulting in a more seamless and positive ...
... support of MCS products and systems. * Collaborates closely with the L1 pre-sales Applications team to ensure cross-functionalalignment and interactions resulting in a more seamless and positive ...
ITS Technician
Roanoke, VA · On-site
$25 - $30/hr
This role spans construction, commissioning, and maintenance support within a live public safety ... Troubleshoot L1-L3 failures including: * link down / LSP loss * duplex and speed mismatches * VLAN ...
Quick apply
ITS Technician
Roanoke, VA · On-site
$25 - $30/hr
This role spans construction, commissioning, and maintenance support within a live public safety ... Troubleshoot L1-L3 failures including: * link down / LSP loss * duplex and speed mismatches * VLAN ...
ITS Technician
Roanoke, VA · On-site
$25 - $30/hr
This role spans construction, commissioning, and maintenance support within a live public safety ... Troubleshoot L1-L3 failures including: * link down / LSP loss * duplex and speed mismatches * VLAN ...
Quick apply
ITS Technician
Roanoke, VA · On-site
$25 - $30/hr
This role spans construction, commissioning, and maintenance support within a live public safety ... Troubleshoot L1-L3 failures including: * link down / LSP loss * duplex and speed mismatches * VLAN ...
... is supported. Your role at a glance The Data Center Technician provides a working level of data ... Possess critical thinking and complex problem solving skills L1 EDUCATION & EXPERIENCE * High ...
... is supported. Your role at a glance The Data Center Technician provides a working level of data ... Possess critical thinking and complex problem solving skills L1 EDUCATION & EXPERIENCE * High ...
... is supported. Your role at a glance The Data Center Technician provides a working level of data ... Possess critical thinking and complex problem solving skills L1 EDUCATION & EXPERIENCE * High ...
... is supported. Your role at a glance The Data Center Technician provides a working level of data ... Possess critical thinking and complex problem solving skills L1 EDUCATION & EXPERIENCE * High ...
Perform hands-on troubleshooting and root-cause analysis across L1-L4 using packet captures, telemetry, and vendor tools to resolve complex lab issues * Support silicon, hardware, and software bring ...
Perform hands-on troubleshooting and root-cause analysis across L1-L4 using packet captures, telemetry, and vendor tools to resolve complex lab issues * Support silicon, hardware, and software bring ...
... is supported. Your role at a glance The Data Center Technician provides a working level of data ... Possess critical thinking and complex problem solving skills L1 EDUCATION & EXPERIENCE * High ...
... is supported. Your role at a glance The Data Center Technician provides a working level of data ... Possess critical thinking and complex problem solving skills L1 EDUCATION & EXPERIENCE * High ...
... is supported. Your role at a glance The Data Center Technician provides a working level of data ... Possess critical thinking and complex problem solving skills L1 EDUCATION & EXPERIENCE * High ...
... is supported. Your role at a glance The Data Center Technician provides a working level of data ... Possess critical thinking and complex problem solving skills L1 EDUCATION & EXPERIENCE * High ...
Operations Analyst (SRE)
Fairfax, VA · On-site
Required qualifications to be successful in this role: • 2-5 years of experience in cloud or application operations, Network Operations Center (NOC), or L1/L2 production support environments. • ...
Operations Analyst (SRE)
Fairfax, VA · On-site
Required qualifications to be successful in this role: • 2-5 years of experience in cloud or application operations, Network Operations Center (NOC), or L1/L2 production support environments. • ...
L1 Support information
See Virginia salary details
$13.34 - $16.51
21% of jobs
$17.10 is the 25th percentile. Wages below this are outliers.
$16.51 - $19.68
21% of jobs
The median wage is $21 / hr.
$19.68 - $22.84
19% of jobs
$25.64 is the 75th percentile. Wages above this are outliers.
$22.84 - $26.01
16% of jobs
$26.01 - $29.18
8% of jobs
$29.18 - $32.35
5% of jobs
$32.35 - $35.52
1% of jobs
$35.52 - $38.69
2% of jobs
$38.69 - $41.86
3% of jobs
$41.86 - $45.03
2% of jobs
$45.03 - $48.20
1% of jobs
$13
$24
$48
How much do l1 support jobs pay per hour?
As of Sep 12, 2026, the average hourly pay for l1 support in Virginia is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.36 per hour, depending on experience, location, and employer.
What is the difference between L1 Support vs L2 Support?
| Aspect | L1 Support | L2 Support |
|---|---|---|
| Responsibilities | Initial troubleshooting, basic issue resolution, customer communication | Advanced troubleshooting, complex issue resolution, technical analysis |
| Skills & Certifications | Basic technical knowledge, customer service skills, often no formal certifications | Deeper technical expertise, certifications like CompTIA, Cisco, or vendor-specific |
| Work Environment | Helpdesk, call centers, support desks | Specialized support teams, escalation points |
| Interaction with Users | Direct contact, first point of contact | Limited direct contact, handles escalated issues |
In summary, L1 Support handles basic customer issues and initial troubleshooting, while L2 Support deals with more complex technical problems requiring deeper expertise. Both roles are essential in a support hierarchy, with L1 Support serving as the first line of contact and L2 Support providing advanced technical assistance.
What is a L1 support job?
A Level 1 (L1) support job involves providing initial technical assistance to users, troubleshooting basic hardware and software issues, and escalating more complex problems to higher support levels. L1 support technicians typically use remote tools, follow predefined procedures, and require good communication skills. The role often serves as the first point of contact in IT support teams.
JD Edwards Business Analyst
Winchester, VA • On-site
System One
• Business Consulting Services • 5 - 10K employees5,001 - 10,000 employees
Contractor
Re-posted 2 days ago
Job description
Position Title: JD Edwards Business Analyst Position Location - Wincester, VA Duration – Contract-to-Hire Employment Type – No C2C or third party vendors at this time Required qualifications to be successful in this role . 6+ years of experience as a Business Analyst supporting JD Edwards EnterpriseOne environments. . Strong functional expertise in JDE Supply Chain and Manufacturing modules. . Must have hands-on experience with Warehouse Management Systems (WMS) and RF-enabled warehouse operations. . Experience supporting warehouse processes including receiving, put-away, picking, packing, shipping, replenishment, and inventory control. . Strong understanding of WMS/JDE integrations and EDI transactions. . Experience working in manufacturing and distribution environments. . Knowledge of Agile methodologies, Jira, and project delivery frameworks. . Excellent communication, analytical, and stakeholder management skills. . Experience working with offshore delivery teams and cross-functional business groups. . Client-facing experience preferred. Preferred . Experience with RFSmart or other RF/mobile warehouse solutions. . Familiarity with enterprise integration platforms and middleware technologies. . Exposure to Transportation Management Systems (TMS) and automation solutions. . Experience supporting large-scale ERP transformation or modernization initiatives. Please apply to the job if you are interested and have the required experience to raghu.ganesan@systemone.com #L1 - RG1 #M1 Ref: #404-IT Pittsburgh
About System One
Sourced by ZipRecruiter
System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.
Industry
Business consulting services and recruiting and staffing services
Company size
5,001 - 10,000 Employees
Headquarters location
Pittsburgh, PA, US