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L1 Monitoring Jobs (NOW HIRING)

CTS Cement Manufacturing Corp

Production Tech L1

Cordele, GA · On-site

$14.75 - $18.25/hr

Support quality control efforts by monitoring product output and reporting deviations or defects. Skills: The required skills enable the Production Tech L1 to effectively maintain and troubleshoot ...

CTS Cement Manufacturing Corp

Production Tech L1

Bethlehem, PA · On-site

$15.75 - $19.75/hr

Support quality control efforts by monitoring product output and reporting deviations or defects. Skills: The required skills enable the Production Tech L1 to effectively maintain and troubleshoot ...

CTS Cement Manufacturing Corp

Production Tech L1

Gardena, CA · On-site

$17.50 - $22/hr

Support quality control efforts by monitoring product output and reporting deviations or defects. Skills: The required skills enable the Production Tech L1 to effectively maintain and troubleshoot ...

CTS Cement Manufacturing Corp

Production Tech L1

Mexico, MO · On-site

$14.25 - $17.75/hr

Support quality control efforts by monitoring product output and reporting deviations or defects. Skills: The required skills enable the Production Tech L1 to effectively maintain and troubleshoot ...

Speed of Light Ops

L1 Support Agent

Lehi, UT

$17 - $19/hr

The Level 1 (L1) agent's primary purpose is to listen to and solve problems for our customers ... Frequent use of computer equipment, including a keyboard, mouse, and monitor, for data entry ...

Posted today

Wipro Limited

TECHNICAL LEAD L1

Los Angeles, CA · On-site

$60K - $148K/yr

TECHNICAL LEAD L1 City: Los Angeles State/Province: California Posting Start Date: 7/28/26 Wipro ... Ensures system reliability through proactive monitoring, maintenance, and root cause analysis. Key ...

Wipro Limited

LEAD ADMINISTRATOR L1

Irving, NY · On-site

$60K - $135K/yr

Utilize monitoring tools and dashboards for purposes of identifying and remediating issues ... Mentor L1/L2 support teams and document troubleshooting guides. Required Skills & Qualifications ...

eJAmerica

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Network LAN/WLAN Engineer (L1)

Plano, TX · On-site

$80K - $90K/yr

Network LAN/WLAN Engineer (L1) Location: Dallas-Fort Worth, TX (Onsite) Employment Type: Full-Time ... Monitor, troubleshoot, and resolve network connectivity issues affecting users, devices, and ...

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L1 Monitoring information

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$12

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How much do l1 monitoring jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for l1 monitoring in the United States is $25.58, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between L1 Monitoring vs L2 Monitoring?

AspectL1 MonitoringL2 Monitoring
CredentialsBasic certifications, such as CompTIA A+ or Network+Advanced certifications like Cisco CCNA or equivalent
Work EnvironmentEntry-level, monitoring alerts, basic troubleshootingMore complex issues, in-depth analysis, escalation
Employer UsageCommon in service desks, NOC entry-level rolesUsed in NOC teams for advanced troubleshooting

In summary, L1 Monitoring involves basic alert monitoring and initial troubleshooting, while L2 Monitoring handles more complex issues requiring deeper technical knowledge. L1 is typically the first line of defense, with L2 providing more detailed analysis and resolution.

What are the roles and responsibilities of L1 Monitoring?

L1 Monitoring involves the initial oversight of network or system performance, ensuring operational stability and detecting basic issues. It typically includes monitoring alerts, reviewing logs, and escalating problems to higher support levels as needed, often using monitoring tools and dashboards. This role requires attention to detail and a good understanding of system environments.

What is L1 Monitoring?

L1 Monitoring refers to Level 1 monitoring in IT operations, where technicians oversee the health, performance, and status of systems, networks, and applications. These professionals are responsible for identifying incidents, raising alerts, and escalating issues to higher support levels if needed. L1 Monitoring staff typically use specialized tools to detect problems early and ensure the continuous operation of critical infrastructure. Their quick responses help minimize downtime and maintain service quality.

What are the key skills and qualifications needed to thrive as an L1 Monitoring professional?

To thrive as an L1 Monitoring professional, you need a basic understanding of IT infrastructure, network fundamentals, and incident management, often supported by a relevant diploma or certification such as CompTIA Network+. Familiarity with monitoring tools like Nagios, Zabbix, or SolarWinds and ticketing systems such as ServiceNow is typically required. Attention to detail, strong problem-solving abilities, and clear communication skills help you respond quickly and accurately to alerts and escalate issues when necessary. These skills are crucial for minimizing downtime and maintaining the smooth operation of IT systems in any organization.

What are some of the common challenges faced in an L1 Monitoring role, and how can new hires prepare for them?

In an L1 Monitoring role, one common challenge is promptly identifying and escalating incidents while managing multiple alerts simultaneously. New hires may also find it demanding to quickly learn the specific monitoring tools and protocols used by the organization. To prepare, it's helpful to familiarize yourself with common network and server monitoring platforms, develop strong attention to detail, and practice effective communication for clear incident escalation. Team collaboration is essential, as you'll frequently coordinate with higher-level support and other IT departments to resolve issues efficiently.
More about L1 Monitoring jobs
What job categories do people searching L1 Monitoring jobs look for? The top searched job categories for L1 Monitoring jobs are:
L1 Monitoring jobs near you
Infographic showing various L1 Monitoring job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 5% Internship, 81% Full Time, 5% Part Time, 3% Contract, and 3% Summer. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,205 per year, or $25.6 per hour.

Tableau Admin (Southlake TX / Austin TX (100% Onsite) Full Time Job or C2C

TestingXperts Inc. DBA Damcosoft

Austin, TX • On-site

Full-time

Re-posted 5 days ago

Job description

Role: Tableau Admin (Southlake TX / Austin TX (100% Onsite) Full Time Job

Location: 1st preference is Austin TX (100% Onsite) / Last preference is Southlake TX (Only for Dallas local candidates, else Austin only)

FTE Only

Skill Description:

Tableau, Server Management & Design Auditor add-on tools, Platform Support, ITSM tools knowledge, ITIL

Job Description : 

  • Production migration/deployment of artifacts & associated files
  • Experience in migrating Tableau from On Prem to Tableau Cloud
  • Deep understanding of Tableau architecture and application upgrades
  • Should bring innovative ideas and identify automation opportunity to reduce the toil.
  • Provide L1 (Monitoring), L1.5 (Basic Dev & incident management) support, L2 (Complex Incident Management), L3 (Complex Dev) support
  • Continuous Platform Optimizations to improve Resiliency, Up-time, and resolution of Vulnerabilities within SLA
  • Enforce platform governance & standards
  • Platform Support for major, minor & patch releases (EBFs)
  • Development and refinement of dashboards for monitoring capacity planning and platform resiliency
  • Execute annual Disaster Recovery & Password rotation exercises
  • Assist with Audit requests
  • Platform Health Reporting, Weekly and Monthly Executive Status Reporting
  • Implement Continuous Improvement & Automation opportunities
  • License Management
  • To learn new platform management technologies and tools as a part of the cross-skilling exercise in Project life cycle.
  • Customer / Stakeholder management

Thanks and Regards,

Rajiv Kumar

Associate Manager

Corporate Office:  650 Wilson Lane, Suite 201, Mechanicsburg, PA 17055

Testingxperts Inc DBA Damcosoft

P: +1 631-759-8044  Ext 518

E: Rajiv.kumar@damcosoft.com  

https://www.linkedin.com/in/rajiv-kumar-38396310a/