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Kyc Agent Jobs in New York (NOW HIRING)

BettingJobs

Customer Support Agent

Manhattan, NY · On-site

$20.75 - $27.50/hr

Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues. * Guide customers through processes in a compliant manner ...

Mercor

Compliance Specialist

New York, NY · Remote

$90 - $125/hr

Build long-horizon compliance tasks with deterministic rubrics to evaluate agent performance ... Expertise in GDPR , CCPA/CPRA , SOX , AML/KYC , or the EU AI Act . * Proficiency in producing ...

Mercor

Privacy Consultant

New York, NY · Remote

$90 - $125/hr

Build long-horizon compliance tasks with deterministic rubrics to evaluate agent performance ... Expertise in GDPR , CCPA/CPRA , SOX , AML/KYC , or the EU AI Act . * Proficiency in producing ...

Whitecap

Analyst, Trading & Operations

Manhattan, NY · On-site

$95K - $125K/yr

Execute retained operations functions such as fund setup in ClearPar, SSI setup in ADFlow, and KYC pre-approvals with agent banks. * Provide daily operational support to U.S. and U.K. Loan Trading ...

Celonis

Lead Value Engineer - Financial Services

New York, NY · On-site

$112.10K - $147.70K/yr

Build comprehensive generative AI and automation roadmaps focused on complex, multi-agent end-to ... Banking Domain: Granular knowledge of Risk & Compliance (KYC, AML), High-Value Payments ...

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Kyc Agent information

What are the key skills and qualifications needed to thrive as a KYC Agent, and why are they important?

To thrive as a KYC (Know Your Customer) Agent, you need a solid understanding of regulatory compliance, risk assessment, and customer due diligence, often supported by a degree in finance, business, or a related field. Familiarity with anti-money laundering (AML) software, case management systems, and document verification tools is typically required. Strong attention to detail, analytical thinking, and effective communication skills help KYC Agents excel in reviewing complex information and interacting with clients. These competencies ensure accurate identification of potential risks and compliance with legal standards, protecting institutions from financial crime.

What are some common challenges KYC Agents face during the customer verification process?

KYC Agents often encounter challenges such as incomplete or inconsistent documentation from clients, language barriers, and staying updated with evolving regulatory requirements. They need to balance thorough due diligence with efficiency, ensuring compliance without causing unnecessary delays for customers. Additionally, agents must regularly communicate with other departments to resolve complex cases and escalate potential red flags, making teamwork and attention to detail crucial in this role.

What are KYC Agents?

KYC (Know Your Customer) Agents are professionals responsible for verifying the identity of customers as part of regulatory compliance in financial institutions and other industries. Their main duties include reviewing identification documents, assessing customer risk profiles, and ensuring that clients meet anti-money laundering (AML) and counter-terrorist financing (CTF) regulations. KYC Agents play a crucial role in preventing fraud and financial crime by helping organizations comply with legal and regulatory requirements. They often work with confidential information and must adhere to strict data protection standards.

What is the difference between Kyc Agent vs Customer Service Representative?

AspectKyc AgentCustomer Service Representative
Required CredentialsBasic certifications, compliance trainingCustomer service skills, sometimes basic certifications
Work EnvironmentFinancial institutions, banks, fintech companiesCall centers, retail, service industries
Employer & Industry UsageFinancial sector, regulated environmentsVarious sectors, general customer support
Common Search & Comparison IntentCompliance, verification, onboardingCustomer support, issue resolution

While both roles involve interacting with clients, a Kyc Agent primarily focuses on verifying customer identities and ensuring compliance with financial regulations. In contrast, a Customer Service Representative handles general customer inquiries and support. The roles differ mainly in their focus areas, required certifications, and work environments, though both are essential for customer engagement in their respective industries.

What are popular job titles related to Kyc Agent jobs in New York? For Kyc Agent jobs in New York, the most frequently searched job titles are:
What job categories do people searching Kyc Agent jobs in New York look for? The top searched job categories for Kyc Agent jobs in New York are:
Kyc Agent jobs near you
Senior Compliance Manager (KYC) - Institutional Services, Corporate Trust, and Wealth Management ...

Senior Compliance Manager (KYC) - Institutional Services, Corporate Trust, and Wealth Management ...

M&T Bank

New York, NY • On-site

Full-time

Posted 18 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

66th of 141 rated banks

Job description

*** Work Arrangement/Location: This is a hybrid position requiring in-office work four days a week and will be based at Buffalo, NY, Metro NYC, Wilmington, DE or Boston, MA.
Overview:
The Global Fiduciary Risk Oversight Team provides independent oversight across M&T Bank's Institutional Services & Wealth Management (ISWM) division. This role oversees and advises on KYC, CDD, EDD, and AML/sanctions risk management for Corporate Trust & Agency, Institutional Client Services, Personal Trust & Wealth Management, and High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients. This role will be the primary liaison between ISWM and the enterprise BSA Group on KYC.
Primary Responsibilities:
  • Identify, measure, and escalate compliance risk issues to the Compliance Director and/or the Lines of Business (LOBs) as necessary.
  • Assist in oversight of state, federal, domestic and possibly international regulator relationships and examinations including the Federal Reserve, OCC, SEC, DOL, FINRA, CFPB, State of New York, and/or the State of Delaware, as applicable.
  • Implement and execute on strategic priorities for the group, potentially impacting the enterprise, assist to implement the priorities, and ensure ongoing compliance across the enterprise.
  • Develop, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis.
  • Manage and maintain enterprise-wide policies, standards, and procedures designed to achieve compliance with applicable laws, rules, and regulations
  • Evaluate and advise on new/revised products and services from a compliance risk perspective for assigned areas
  • Maintain internal control standards, including timely support for implementation of internal and external audits, examinations, investigations, or supervisory events
  • Work with the Compliance Director to engage other Risk Departments, Internal Audit, Legal and/or Regulatory Affairs regarding interrelated risk issues impacting operational, credit, strategic, reputation, market, liquidity, interest rate and capital risks
  • Assist in the development of enterprise-wide policies, standards, and procedures designed to achieve compliance with applicable laws, rules, and regulations
  • Interacts with State and Federal Regulatory Agencies, numerous risk and executive management, lines of business, and support organizations such as Internal Audit and Legal on an ongoing and regular basis to ensure the enterprise is operating within the Board-mandated compliance risk tolerance.

Specific to Posting:
2.1 KYC / CDD / EDD
- Lead onboarding and periodic reviews across Trust, Corporate Agency, and Wealth Management clients.
- Assess beneficial ownership structures, source of wealth, source of funds, and expected activity.
- Coordinate 1LOD activities related to EDD for complex entities, cross-border clients, family offices, SPVs, private investment vehicles, and trust structures.
2.2 Wealth Management-Specific Oversight
- Evaluate complex wealth structures including family LLCs, irrevocable trusts, foundations, donor-advised funds, and UHNW portfolios.
- Assess high-risk investment behaviors and product exposure.
- Monitor consistency between investment objectives and AML risk.
2.3 Corporate Trust & Agency-Specific Oversight
- Review escrow agreements, trust indenture documents, paying agent flows, and investment authority.
- Assess transaction risks related to debt issuance, escrow disbursements, custody movements, and successor trustee transitions.
2.4 AML/Sanctions Oversight
- Serve as primary liaison for AML/BSA/OFAC matters.
- Oversee requests for information related to trust, agency, and wealth transactions.
- Identify emerging risks tied to sanctions evasion, misuse of fiduciary accounts, and offshore structures and escalate to BSA Group.
2.5 Governance & Reporting
- Develop business-line KYC/AML standards tailored to ISWM.
- Prepare reports for ISWM leadership covering risk trends, escalations, and themes.
- Support, with support from the BSA Group, AML related regulatory exams across OCC, FRB, FINRA, SEC, and state fiduciary supervisors.
2.6 Training & Culture
- Deliver AML/KYC training tailored to fiduciary, trust, and wealth teams.
- Promote a culture of risk awareness, ethical standards, and fiduciary responsibility.
Supervisory/ Managerial Responsibilities:
Manage KYC/AML specialists across ISWM.
Oversee execution quality, coaching, and capability-building.
Experience and Education Required:
Bachelor's Degree in related field.
10 years in banking, compliance, fiduciary risk, wealth management, or related fields.
A combined minimum of 14 years higher education and/or work experience, including 10 in banking, compliance, fiduciary risk, wealth management, or related fields.
Deep expertise in KYC/CDD/EDD, AML/CTF, OFAC, fiduciary law, trust structures, and wealth management oversight.
Experience with investment advisory, private banking, discretionary portfolios, and alternative investments.
Strong analytical and investigatory capabilities.
Advanced understanding of fiduciary relationships and trust law.
Excellence in communication, influence, and cross-functional leadership.
Ability to manage complexity across institutional and personal wealth environments.
Minimum of 5 years managerial or supervisory experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $157,400.00 - $262,300.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
New York, New York, United States of America

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