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Mountain View Hospital is looking for an Outpatient Therapy Office Staff Specialist to join our team!

JOB SUMMARY: 

Arranges for the efficient and orderly admission of patients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interview incoming patient or representatives and enters information required for admission into computer. Audits medial records and charges for accuracy and assists business office for timely and accurate billings. Distributes appropriate information to ancillary departments. Must maintain a 95% accuracy rate on all admissions.

BENEFITS:

Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification. 

DUTIES AND RESPONSIBILITIES:

1. Responsible for pre-registering patients for scheduled admissions and outpatient procedures, obtaining personal information or verifying information already on file, including emergency numbers and insurance information. Discharge patients when needed.
   2. Assists with Occurrence Codes, KX modifiers, and G-Codes.
   3. Send for Prior Authorizations for insurance companies and keep an accurate count of all services for Prior Authorizations.
   4. Communicates appropriately and clearly to the supervisor, coworkers, service provider’s parents, and physicians.
   5. Maintains department records, reports, and files as required.
   6. Responsible, when previous arrangements have been made or a co-payment is required, to collect such payments and record payment.
   7. Responsible for knowing hospital policies and being familiar with hospital services that are available.
   8. Demonstrates an ability to be flexible, organized and function well in stressful situations.
   9. Treats patients and their families with respect and dignity; ensures confidentiality of patients’ records.
   10. Maintains a good working relationship both within the department and with other departments.
   11. Participates in the educational program, completes annual educational requirements, and attends in-service meetings as required.
   12. Attends all other meetings as required.

About Mountain View:

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Education/Certification:  High school diploma or general education degree (GED).

Experience:  One to three months related experience and/or training; or equivalent combination of education and experience.           

Equipment/Technology:  Ability to use hospital information system, fax machine and operate computer functions and software. 

Language/Communication:  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.