Kroger Customer Service Jobs in Virginia (NOW HIRING)

The role of a Deli Clerk:

 A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same. 

 As a Deli team member, you will establish and maintain a safe and clean environment that encourages our customers to return.  

 Deli Clerk assists the department manager in reaching sales and profit goals established for the department and monitors all established quality assurance standards.   

 Most importantly, as a Deli team member you should demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety. 

What you'll get from us:

Comprehensive Benefits: Healthcare, Emotional, Financial, and More:

 The Kroger Family of Companies offers a wide range of health care coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, to associates through company plans or collective bargaining agreement plans.

 Paid time off such as vacation and sick leave.

 Associates have access to free, confidential financial and emotional counseling through our Employee Assistance Program and Goldman Sachs Ayco collaboration. 

 Our Associates save on Kroger purchases, including discounts on Our Brands and more!

 We offer our associates up to $21,000 in tuition reimbursement over their career, through our industry-leading Continuing Education program. 

 Come for a Job, Discover a career through an abundance of industry-leading training programs.

For more information about benefits and eligibility, please visit our Benefits Page!  

 What to expect from our interview process:

1. Please begin by submitting your application so we may review it; if available, please attach a resume too.  

2. Once we have reviewed your application and/or resume, you may be invited to an interview if your qualifications match our needs.  

3. If Invited for an interview you will have the opportunity to select a convenient time to meet with one of our team members. During the interview, we will learn more about your background and interests, share more about the Kroger company and the role you are interviewing for, and provide you with the chance to ask questions about joining our team. 

About Us:

Every day we open our doors and welcome millions of hungry people. But they're not just hungry for food. They're hungry for something that can make their lives healthier, easier, brighter, and a bit lighter. They're hungry to feel good, do well, to go from anxiety to inspiration. 

It's a simple truth that our world is hungry for uplift. It's a universal need, as powerful as our need for food or fuel. 

That's why our Purpose is To Feed the Human Spirit. Come and join us! 

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position.  We want the best for our associates and our customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!

What we need from you:

• Outstanding customer service skills 
• Desire to gain an understanding of food production and basic cooking techniques  
• Effective communication skills and willingness to work as part of a team 
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency 
• Good basic math skills 
• Ability to obtain current food handlers permit once employed

As a Deli Clerk you will:

• Prepare food items for the cold case, fresh pack, salad, and hot bars per customer requests 
• Measure, prepare, and mix ingredients according to the recipe, using a variety of kitchen utensils and equipment such as fryers and slicers
• Ensure that all the deli items are labeled, dated, covered, rotated, and monitored for quality and freshness 
• Gain and maintain knowledge of products sold within the deli department and be able to respond to questions and make suggestions about products 
• Provide excellent customer service, address the needs of customers in a timely and effective manner, and model suggestive selling techniques 
• Adhere to all food safety regulations and guidelines 
• Be asked to perform the essential functions of this position and other duties as assigned by the store leadership with or without reasonable accommodation