Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Frankfort, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Frankfort, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Salem, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Salem, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Seymour, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Seymour, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Seymour, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Seymour, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Seymour, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Seymour, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Jasper, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Jasper, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Salem, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Salem, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Mitchell, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Mitchell, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Marion, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Marion, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Mitchell, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Mitchell, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Bloomfield, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
CUSTOMER SVC/SHIFT LEADER
Bloomfield, IN · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a ... As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion ...
Online Pick Up 5 AM
Brownsburg, IN · On-site
$14.25 - $16.50/hr
Provide a positive customer service experience that makes customers want to return again to on-line ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...
Online Pick Up 5 AM
Brownsburg, IN · On-site
$14.25 - $16.50/hr
Provide a positive customer service experience that makes customers want to return again to on-line ... The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being ...
Part Time Vaccinating Pharmacist
Fort Wayne, IN · On-site
$53.25 - $64/hr
Administer immunizations to customers following Kroger standing orders and procedures * Successfully complete clinical services according to relevant case load * Dispense medications to customers ...
Part Time Vaccinating Pharmacist
Fort Wayne, IN · On-site
$53.25 - $64/hr
Administer immunizations to customers following Kroger standing orders and procedures * Successfully complete clinical services according to relevant case load * Dispense medications to customers ...
Assistant Store Leader
$15.75 - $19.25/hr
... customer service/relations to enhance Kroger's best-in-class reputation * Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives * Assist ...
Assistant Store Leader
$15.75 - $19.25/hr
... customer service/relations to enhance Kroger's best-in-class reputation * Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives * Assist ...
Assistant Store Leader
$13.50 - $16.50/hr
... customer service/relations to enhance Kroger's best-in-class reputation * Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives * Assist ...
Assistant Store Leader
$13.50 - $16.50/hr
... customer service/relations to enhance Kroger's best-in-class reputation * Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives * Assist ...
Assistant Store Leader
$14.50 - $17.50/hr
... customer service/relations to enhance Kroger's best-in-class reputation * Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives * Assist ...
Assistant Store Leader
$14.50 - $17.50/hr
... customer service/relations to enhance Kroger's best-in-class reputation * Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives * Assist ...
Kroger Customer Service information
See Indiana salary details
$9.38 - $10.85
2% of jobs
$10.85 - $12.33
4% of jobs
$12.33 - $13.81
11% of jobs
$14.63 is the 25th percentile. Wages below this are outliers.
$13.81 - $15.28
15% of jobs
The median wage is $16.64 / hr.
$15.28 - $16.76
20% of jobs
$16.76 - $18.24
15% of jobs
$19.25 is the 75th percentile. Wages above this are outliers.
$18.24 - $19.71
13% of jobs
$19.71 - $21.19
7% of jobs
$21.19 - $22.67
6% of jobs
$22.67 - $24.14
4% of jobs
$24.14 - $25.62
3% of jobs
$9
$17
$25
How much do kroger customer service jobs pay per hour?
What is a Kroger Customer Service?
A Kroger Customer Service job involves assisting customers with inquiries, processing transactions, handling returns, and ensuring a positive shopping experience. Employees in this role may work at the customer service desk or as cashiers, resolving issues and providing information about store policies, promotions, and loyalty programs. Strong communication and problem-solving skills are essential to ensure customer satisfaction.
What are the typical daily responsibilities of a Kroger Customer Service?
As a Kroger Customer Service representative, your day-to-day duties generally include assisting customers with questions or concerns, processing transactions at the register, and helping to resolve product or service issues. You may also be responsible for handling returns, restocking shelves, and maintaining the cleanliness and organization of your work area. Customer Service representatives often collaborate with other store associates and management to ensure a smooth shopping experience for all customers. This hands-on role provides valuable exposure to various aspects of retail operations, which can be helpful if you're seeking opportunities to advance within the company.
What are the key skills and qualifications needed to thrive in the Kroger Customer Service position, and why are they important?
To thrive as a Kroger Customer Service representative, you need excellent communication skills, a basic understanding of retail operations, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and store inventory software is typically expected. Strong problem-solving abilities, patience, and a friendly demeanor help you exceed customer expectations and work well with team members. These competencies are vital for ensuring positive shopping experiences, quickly resolving issues, and contributing to the store’s overall success.

Full-time
Medical, Dental, Vision, PTO
Re-posted 2 days ago
Job description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Encourage team members to deliver excellent customer service. Must be able to oversee the total store operations in absence of Store Manager and Store Managers in Training. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Minimum
- Any previous supervisory/leadership experience
- Past work record reflects dependability and integrity
- Ability to pass a pre-employment background check
- Knowledge of basic math
- Effective communication and reading skills
- Ability to handle stressful situations
- Work in all areas of our stores including cashiering, stocking, general maintenance, and cleaning
- Assist store management and team members in the achievement of a favorable customer shopping experience
- Assist in leading teams in the planning, implementation and execution of merchandising and operating initiatives
- Work with team members to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation of plans
- Drive sales working with store management team to maximize sales and profits while managing shrink
- Assist the store management team in reducing turnover, increasing retention and maintaining consistent store operations
- Assist with the management of labor and supply costs to meet customer service and financial targets
- Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures
- Maintain an awareness of inventory and stocking conditions to capture ordering system integrity
- Display positive attitude
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Report all safety risks or issues, and illegal activity, including robbery, theft or fraud
- Adhere to all local, state and federal laws, and company guidelines
- Oversee the total store operations in absence of store management
- Maintain flexibility to work any shift, ability to open or close store
- Promote trust and respect among team members
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store
- Achieve a satisfactory level of technical and professional skills or knowledge in position and related areas
- Gain and maintain knowledge of products sold; respond to questions and make suggestions about products
- Physical demands include, but are not limited to, standing and walking 100% of the time, lifting an average of 50 lbs., pushing, pulling, bending, twisting/turning, manual dexterity, and repetitive motion of hands/wrists
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
About Ruler Foods
Sourced by ZipRecruiter
Industry
Retail
Company size
501 - 1,000 Employees
Headquarters location
Seymour, IN, US
Year founded
1990