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Your Dreams, Our Future.

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Cle de Peau Beaute, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

JOB SUMMARY

This position is responsible for promoting Shiseido products and THE POWER OF GOOD while working within a customer-focused business; One that unlocks the power of relationships and creates a greater sense of belonging. Engages in an authentic, warm and inspirational customer experience. Focused on achieving individual sales goals to support the store in achieving target daily. Commits to learning and embracing artistry skills through our lens of natural beauty redefined focus. Maintains awareness and compliance in operational procedures and company policies.

WHAT YOU WILL DO 

Customer Service

Consistently creates a welcoming environment for our customer, through our Connect, Customize and Commit service model, which focuses on personally connecting with them, customizing their beauty routines and committing to a genuine and ongoing relationship.

• You will achieve personal sales goals through impeccable customer service. Utilizes company

             provided tools to track progress. Communicates learning needs to store management.

• You will demonstrate urgency to achieve hourly goals with increased awareness of contributing productivity, such as average dollar sale, conversion and key category goals.
• You will provide professional and knowledgeable consultation.
• You will demonstrate Shiseido products through services such as Facial Massage / Make-up application and maintains minimum service goals set forth by AE.

Business Skills  

• You will maintain accurate product lifecycle through processes that include, but not limited to, cycle counts, shipment processing and placement.
• You will support effective inventory management through accurate POS transactions.
• You will uphold consistent standards of cleanliness and organization on sales floor and in backroom.
• You will communicate maintenance concerns to store management.
• You will participate in the implementation of visual floor sets. Assists in merchandising & marketing maintenance.

• You will use automated systems effectively.                       
• You will maintain proper inventory level.                              
• You will display merchandises attractively.

WHO YOU ARE 

Embodies the spirit of Shiseido, as applicable, with a dedication to empowering our customers to look good, feel good and do good for others. Embraces the belief that the little choices we make can create a big difference - from looking after our local communities to the wider well-being of the planet. Has a deep-seated passion for people and a commitment to act as an advocate for Shiseido in our approach to beauty.

• You can achieve sales results.
• You can effectively communicate and build relationships.
• You can maintain composure and act ethically.
• You can demonstrate a willingness to learn.
• You have a minimum of l+ years of selling experience.
• Ideally, you have experience in customer focused industry.
• Artistry experience preferred.
• You must have open flexibility to work during peak traffic times including evenings, weekends and holidays, as well as a willingness to adjust to specific needs of the business.
• You will adhere to company time and attendance policy.
• You will uphold Shiseido dress code which includes wearing Shiseido products, as applicable.
• You can be in a fragrance-filled environment.
• You can lift, push and pull up to 25 pounds.
• You can stand for up to 8 hours.
• You are Bilingual English/Korean/Japanese/Chinese
• You are 18 years or older.

If this sounds like you, we want you on our team.  Apply today and let's create something beautiful!

You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization's values.

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk - it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:

Medical, Dental, & Vision Insurance

Life and Disability Insurance

Paid Time Off

Paid Volunteer Days

Paid Company Holidays

Paid Parental Leave

401K with 6% Company Match

Talent Development & Learning Programs

Internal & International Mobility

Product Discounts & Annual Gratis

Employee Led Affinity Groups

Tuition Reimbursement

The hourly rate for this position may vary based on geographic location. Pay is based on several factors including knowledge, education, skills, and experience. In addition to base pay, we may offer additional forms of compensation as part of a total compensation package, including a full range of benefits.

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law