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Kofax Support Jobs (NOW HIRING)

ASCENSUS

Support Software Engineer

Dresher, PA · On-site

Develop custom extensions and enhancements for Kofax applications to improve content capture and ... Support people and process improvement strategies for the organization. * Migrate and modernize ...

New

ASCENSUS

Support Software Engineer

Lake Mary, FL · On-site

Develop custom extensions and enhancements for Kofax applications to improve content capture and ... Support people and process improvement strategies for the organization. * Migrate and modernize ...

New

Trinus

Tungsten Automation Consultant

Los Angeles, CA · Remote

... Kofax) Capture version 11, FileNet components that can be integrated into Tungsten Automation ... Offer technical expertise supporting systems leveraging FTP data transfer. * Offer technical ...

Sapsol Technologies Inc

SharePoint Admin

Sacramento, CA · On-site

We have a light flow of Kofax administration work. We are in the beginning stages of a very large ... Create and maintain content types, site templates, lists, libraries, and PnP Searches to support ...

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Kofax Support information

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$25.5K

$41.5K

$54K

How much do kofax support jobs pay per year?

As of Sep 13, 2026, the average yearly pay for kofax support in the United States is $41,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $46,500.00 per year, depending on experience, location, and employer.

What is Kofax Support?

Kofax Support refers to the technical assistance and customer service provided for Kofax products, which are software solutions used for document automation, data capture, and workflow management. Kofax Support helps users resolve issues, install updates, troubleshoot software problems, and get guidance on best practices. Support can be accessed through online portals, phone, or email, and may include resources like knowledge bases and community forums. The level of support varies depending on the service agreement or subscription plan. Organizations rely on Kofax Support to ensure their document-driven processes run smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a Kofax Support specialist?

To thrive as a Kofax Support specialist, you need a solid understanding of document management systems, troubleshooting skills, and experience with Kofax products, often backed by relevant IT certifications or technical degrees. Familiarity with Kofax Capture, Kofax TotalAgility, SQL databases, and ticketing systems is typically required, along with certifications like Kofax Technical Solutions Specialist. Strong communication, problem-solving abilities, and customer service orientation are essential soft skills in this role. These skills ensure efficient resolution of client issues, minimize downtime, and maintain high customer satisfaction with Kofax solutions.

What are some common challenges faced in a Kofax Support role, and how can they be effectively managed?

Professionals in a Kofax Support role often encounter challenges such as troubleshooting complex document processing issues, integrating Kofax solutions with diverse enterprise systems, and managing urgent customer requests. Effective management of these challenges requires strong problem-solving skills, thorough knowledge of Kofax products, and clear communication with both technical and non-technical stakeholders. Collaborating closely with development, IT, and end users helps ensure timely resolution and continuous improvement in service quality.

What is the difference between Kofax Support vs Kofax Technical Specialist?

AspectKofax SupportKofax Technical Specialist
CredentialsIT certifications, Kofax trainingIT certifications, advanced Kofax training
Work EnvironmentCustomer service, technical troubleshootingTechnical troubleshooting, system analysis
Employer & IndustrySoftware companies, BPOsSoftware vendors, enterprise solutions
Search & Comparison IntentSupport roles, troubleshootingTechnical expertise, system implementation

While both roles involve working with Kofax products, Kofax Support primarily focuses on customer assistance and troubleshooting, whereas Kofax Technical Specialists handle more advanced system analysis and implementation tasks. The roles often overlap in certifications and work environment but differ in technical depth and responsibilities.

What are popular job titles related to Kofax Support jobs?

For Kofax Support jobs, the most frequently searched job titles are:

Infographic showing various Kofax Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $41,504 per year, or $20 per hour.

System Software Programmer (KOFAX exp) - Contract - Columbia, SC

Columbia, SC • Hybrid

SUNSHINE ENTERPRISE USA LLC
See more jobs at SUNSHINE ENTERPRISE USA LLCexternal

Contractor

Re-posted 17 days ago

Job description

System Software Programmer (KOFAX exp) Location: Columbia, SC Hybrid (2-3 days in office, 2-3 days remote). Interview Process: 1 round, Virtual/Online Duration: 12 Months Employment Type: Contract Experience Required: 08+ Years Candidate Location: Candidate must be a CURRENT SC resident. No relocation allowed.

Project Scope: The Department of Social Services (DSS) is seeking an experienced System Software Programmer to support the Child Support Enforcement System (CSES) and Family Court Case Management System (FCCMS). The selected consultant will assist with maintenance, operations, enhancements, troubleshooting, and enterprise-scale application development for statewide case management systems. The ideal candidate will possess strong expertise in Microsoft .NET technologies, SQL Server, enterprise application architecture, imaging/document management integrations, and technical leadership

Key Responsibilities: Technical Development & Leadership Design, develop, implement, and maintain enterprise-level web applications using Microsoft .NET technologies. Lead technical initiatives and provide mentorship to development team members. Analyze existing system designs and source code to identify improvements and optimization opportunities

Troubleshoot and resolve complex technical issues in collaboration with internal teams and third-party vendors. Participate in architecture discussions and recommend technical solutions. Application Development Develop visual interfaces, application logic, web services, and database components.

Build and deploy scalable web-based applications using: C# ASP.NET ASP.NET MVC WCF Entity Framework MS SQL Server Design and implement secure N-tier application architectures. Develop and maintain SQL scripts, stored procedures, reports, and database integrations. Imaging & Document Management Support implementation and integration of Imaging, Document Management, and Data Capture systems

Work with counties and third-party imaging vendors to determine optimal imaging solutions. Support integrations involving document capture and case management workflows. Testing & Deployment Perform unit testing, integration testing, and deployment activities.

Participate in integrated testing sessions across test and production environments. Support build management, source code management, and deployment processes using TFS. Collaboration & Support Collaborate with technical teams, business users, counties, and stakeholders.

Support management of repositories, build systems, and technical infrastructure. Communicate technical solutions effectively to technical and non-technical audiences. Required Skills & Experience: 7+ years of experience designing and implementing medium to large-scale software systems using Microsoft .NET architecture 7+ years of experience developing data-driven applications utilizing SQL 5+ years of experience building and deploying scalable web-based applications using N-tier architectures 5+ years of experience implementing and integrating: Imaging Systems Document Management Systems Data Capture Systems Strong experience with: C#, ASP.NET, ASP.NET MVC, .NET Framework, WCF, JavaScript, Entity Framework 6, SQL Server, Experience with source control and deployment tools Preferred Skills: Experience with Family Court Case Management application development Experience using KOFAX products Experience with Performance, Security, and Testing processes Experience working in Agile development environments Education: Bachelor's Degree in Computer Science, Information Technology, or related field OR equivalent work experience

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