Knowledge Operations Manager Jobs in Wichita Falls, TX

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Professional Burkburnett, TX, US

24 days ago Requisition ID: 1130

Salary Range: $75,000.00 To $85,000.00 Annually

Founded in 2020, AMERI-CANS is a fast-growing, veteran-owned enterprise built by Marine Corps veterans who know firsthand the critical importance of field sanitation. Headquartered in Manassas Park, VA the Company’s growth has expanded beyond the DMV area and now includes Indiana, South Carolina, Ohio and Texas. Our expansion is fueled by a no-nonsense focus on execution, adaptability, and relentless problem solving. We are Mission driven, and our success enables us to support fellow Veterans and Gold Star families in honoring our shared service and their sacrifice. We are constantly looking for Veterans in pursuit of their post-service ambitions and talented individuals with an unwavering desire to succeed and grow with us.

Under the direct supervision of the Branch Operations Manager, the Assistant Operations Manager supports daily field operations, oversees new site setups, coordinates cross-functional logistics, and mentors team members to ensure operational excellence. This role is hands‑on and requires a proactive, solutions‑driven leader who thrives in a fast‑paced, high‑growth environment.

As a key member of the operations team, the Assistant Operations Manager plays a critical role in sustaining service quality, scaling operations, and ensuring AMERI‑CANS continues to deliver best‑in‑class solutions. You will lead by example, by demonstrating professionalism, accountability, and a commitment to excellence in everything you do.

Common activities listed below; actual position responsibilities may vary.

• Support the Branch Operations Manager in daily planning and oversight to ensure timely, efficient, and complete service delivery.
• Develop a strong understanding of operational workflows, logistics, and administrative processes.
• Oversee fleet readiness and alignment with both tactical and strategic operational priorities.
• Coordinate and organize yard operations, including equipment staging, inventory, and supply optimization.
• Refine and implement operational standards and best practices that ensure consistent, “bulletproof” execution.
• Lead and coordinate operational execution for special events and projects to ensure flawless client satisfaction.
• Act as the primary point of contact for field execution, ensuring clear, concise, and professional communication between AMERI‑CANS and its clients.
• Supervise daily workforce activities, including time, attendance, scheduling, and on‑site support to maintain team productivity and performance.
• Mentor and develop field personnel to promote continuous improvement, safety, and operational excellence.
• Collaborate with Operations Management and other departments to ensure seamless execution of orders, billing, inventory, and logistics.
• Provide consistent reporting to the Branch Operations Manager on operational trends, team performance, and improvement opportunities.
• Assist with staffing and execution for special projects and events, ensuring alignment with company standards and customer expectations.
• Support management with strategic planning, always thinking ahead to anticipate operational needs and growth opportunities.
• Ability to familiarize and utilize proprietary enterprise software in support of daily operations.
• Perform other duties as assigned by management.
• Work outside of “normal business hours” to include holidays, weekends, and off‑hours as occasionally required to fulfill operational commitments.
• Promotion potential within the organization including geographic mobility.

• Maintain effective and professional communication with management, clients, and team members.
• Demonstrate thorough knowledge of company policies, procedures, and service standards.
• Ensure safe, efficient, and compliant operations at all times.
• Lead by example, promoting teamwork, accountability, and pride in performance.
• Uphold and enforce safety protocols and proper equipment handling procedures.

• Any combination of education and experience demonstrating the required skills and knowledge for successful performance.
• Previous experience in operations or field management, preferably in logistics, construction, or portable sanitation services.
• Supervisory or team leadership experience is strongly preferred.

• Ability to obtain and maintain all required certifications, licenses, and registrations for the position, including:
• DOT Health Certification
• Valid Driver’s License
• Must maintain a clean DMV record.

• Strong leadership, communication, and organizational skills.
• Excellent problem‑solving ability and sound judgment in dynamic environments.
• Proficiency in coordinating multiple teams, projects, and priorities.
• Ability to mentor, train, and motivate employees for high performance.
• Familiarity with logistics, fleet operations, and field service delivery preferred.
• Strong time management skills with a commitment to meeting deadlines and maintaining quality.
• Competent use of Microsoft Office products

To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed represent the knowledge, skills, and abilities necessary for the position. This role requires the ability to sit or stand for extended periods; use hands and fingers; and stoop, crawl, bend, twist, reach, and crouch as needed. The individual must be able to perform essential duties with minimal supervision and be capable of lifting up to 50 lbs and dragging up to 185 lbs.

• Benefits including medical, dental, vision
• Company matched 401k
• Company paid STD & Accident supplemental
• Company paid Life AD&D Insurance
• Employee Assistance Program “EAP”
• Paid Time Off (PTO) (10 days)
• Paid Sick Time (4 days)
• Personal Days (4 days)
• 11 Paid Federal Holidays
• Unlimited growth potential as we take the business to the next level
• Professional Development

AMERI-CANS is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training