Knowledge Operations Manager Jobs in Surprise, AZ

At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time.

This assignment will be responsible for, but not limited to, functions pertaining to the day-to-day operations of the facility including the overseeing and management of the following areas such as KPI achievement, inventory integrity, continuous improvement and employee development of direct reports within the scope of their operational responsibilities. This is accomplished by following all standard operating procedures, standard work and work instructions as well as customer provided documentation. Responsible for budgeting and financial results for areas of responsibility.

• Ensures all warehouse personnel comply with standard operating procedures, personnel policies and workload demands
• Meets daily with Supervisors, Foreman and/or Leads to ensure daily productivity goals are met or exceeded
• Implementation of special projects as assigned that impact warehouse operations for both the site and the network
• Analysis of operations on a continuing basis to make necessary improvements to ensure cross functional operating efficiencies in the warehouse. Analyzes throughput information, capacity planning and financial information
• Responsible for assisting with the Kenco site budget process, and help to ensure net income is maximized through proper management of controllable costs, identifying and communicating any differences impacting this metric
• Plans, develops, and implements organizational policies and goals. Supports and works closely with safety, human resources, and engineering to promote productivity improvement programs. Ensures implementation of network best practices in the facility
• Knowledge of every facet of the operation; must strive to constantly develop staff to ensure capable management succession
• Manages customer inventory, utilizing sound security policies and procedures consistent with good accounting and distribution practices
• Reviews activity, operating, and financial reports to determine changes in programs or operations, as required
• Motivate, train, supervise and evaluate the performance of subordinates
• Take corrective action in a constructive manner with employees who cause issues in the workplace
• Hires and downsizes staff, as needed
• Maintains daily department productivity and EIP/LM statistics
• Ensures the site's commitment to Kenco Operating System (KOS).
• Continuous focus on fostering a safe work environment
• Practices safe work procedures, and follows all safety rules at all times
• Miscellaneous tasks as assigned by the General Manager

• Bachelor degree (B.A./B.S.) from a four-year college; and three years related experience and/or training; or equivalent combination of education and experience
• Minimum of five years of experience in warehousing, distribution, or related required. Minimum of three years leadership experience

• Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
• Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
• Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
• Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
• Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
• Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.

• This position is expected to travel approximately 25% or less.
• A passport is not required, but recommended.

• For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
• The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
• Per company policy, all internal job postings expire 14 days from the date they are posted.

Benefits offered:

• Medical insurance including HSA, HRA and FSA accounts

• Supplemental insurance including critical illness, hospital indemnity, accidental injury

• Dental Insurance

• Vision Insurance

• Basic Life and Supplemental Life

• Short Term and Long Term Disability

• Paid Parental Leave

• 401(k)

• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)

• Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

Please click the image to download the EEOC 'Know Your Rights; Discrimination is Illegal' posting.
https://www.eeoc.gov/poster
For California residents please enter or copy/paste the address below into your address bar

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy.
https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/