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Knowledge Operations Manager Jobs in Naples, FL (NOW HIRING)

VEV

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Operations Manager

Naples, FL · On-site

$78K - $87K/yr

Strong working knowledge of Zoho CRM, Monday.com, or similar tools * Background in marketing systems , CRM automations, or tech-based operations * Industry experience in VA claims, healthcare, legal ...

Smart Pool Services LLC

Operations Manager

Naples, FL · On-site

$58K - $60K/yr

Description The Operations Manager will execute, direct, and coordinate the activities of the Pool ... Maintains knowledge of current industry standards relating to swimming pool maintenance and repair.

SPS PoolCare

Operations Manager

Naples, FL · On-site

$58K - $60K/yr

The Operations Manager will execute, direct, and coordinate the activities of the Pool Maintenance ... Maintains knowledge of current industry standards relating to swimming pool maintenance and repair.

FirstService Residential

Operations Manager

Estero, FL

$67K - $72K/yr

The Operation's Manager performs functions to support operational excellence in the business unit ... Excellent customer service skills and strong working knowledge of customer service principles and ...

Smart Pool Services LLC

Operations Manager

Naples, FL · On-site

$58K - $60K/yr

The Operations Manager will execute, direct, and coordinate the activities of the Pool Maintenance ... Maintains knowledge of current industry standards relating to swimming pool maintenance and repair.

POOLCORP

Operations Manager

Naples, FL · On-site

The Operations Manager directs and coordinates activities involved with procuring products for ... Knowledge of industrial product lines such as pool and spa equipment, chemicals, construction ...

Walgreens

Pharmacy Operations Manager

Fort Myers, FL

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

Walgreens

Pharmacy Operations Manager

Fort Myers, FL · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager ...

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All JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in Naples, FL

Knowledge Operations Manager information

See Naples, FL salary details

$29.2K

$59.8K

$111.6K

How much do knowledge operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for knowledge operations manager in Naples, FL is $59,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $73,000.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What job categories do people searching Knowledge Operations Manager jobs in Naples, FL look for? The top searched job categories for Knowledge Operations Manager jobs in Naples, FL are:
What cities near Naples, FL are hiring for Knowledge Operations Manager jobs? Cities near Naples, FL with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you
Operations Manager

Operations Manager

VEV

Naples, FL • On-site

$78K - $87K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 3 days ago

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Job description

About Us

Veterans Educating Veterans (VEV) is a mission-driven company helping veterans obtain the compensation and benefits they deserve from the Department of Veterans Affairs (VA). As we expand operations to Naples, Florida, we are seeking an experienced Operations Manager to lead internal growth, build infrastructure, and help us scale while delivering exceptional service to our clients.

This is a high-impact opportunity to join our executive team as we transition to a new headquarters location and strengthen our leadership for the next stage of growth.

Position Summary

The Operations Manager will oversee Finance, HR, Legal, Marketing, IT, Intake, and Compliance. This person will be responsible for building and enforcing SOPs, improving system efficiency, ensuring legal and VA compliance, and leading the operational transition to our Naples-based headquarters.

Key Responsibilities

Operational Strategy & Systems

  • Design, implement, and manage SOPs across all departments
  • Monitor KPIs and drive internal performance improvements
  • Ensure compliance with VA guidelines and business policy

Cross-Departmental Oversight

  • Supervise Intake, HR, Finance, Legal, IT, and Marketing
  • Direct recruitment, performance management, and departmental goal setting
  • Create alignment across departments for operational success

Tech & Marketing Strategy

  • Lead CRM and workflow tools (Zoho CRM, Monday.com)
  • Oversee marketing operations to drive new client acquisition and retention
  • Improve client lifecycle and communications through automation and structure

Financial Oversight

  • Develop and manage budgets, financial planning, and cost controls
  • Track performance metrics and oversee invoicing, payroll, and reporting

Legal & Compliance

  • Ensure operational alignment with federal labor laws, VA regulations, and contract terms
  • Collaborate with Contract Legal Team to manage documentation and mitigate risks

Qualifications

  • 5+ years of senior-level operations or director-level experience
  • Proven track record of building scalable internal systems and teams
  • Experience managing Finance, HR, Marketing, Legal, IT, and/or Client Intake
  • Strong working knowledge of Zoho CRM, Monday.com, or similar tools
  • Background in marketing systems, CRM automations, or tech-based operations
  • Industry experience in VA claims, healthcare, legal, or regulated sectors preferred
  • Bachelor's degree preferred but not required

Benefits

  • Simple IRA Retirement Plan with company matching
  • Health, dental, and vision insurance
  • Life insurance
  • Paid time off (PTO)
  • Paid holidays
  • Opportunities for advancement in a growing company
  • Mission-driven culture with meaningful impact on veterans' lives
  • Hands-on role in building operations from the ground up in a new headquarters

Job Type: Full-time

Application Question(s):

  • Have you held a leadership role where you directly oversaw multiple departments, including Finance, Human Resources, Information Technology, Marketing, Legal, and Operations? Please provide specific examples.
  • Do you have direct experience working in the Veterans Affairs (VA) claims process, the healthcare industry, or in other heavily regulated environments? If yes, please specify the nature of your involvement.
  • Are you knowledgeable about VA regulations, claims adjudication processes, and compliance requirements? Please describe your level of familiarity.
  • Are you proficient in using Monday.com, Zoho CRM, or other project and customer relationship management (CRM) tools? Please specify which platforms and the nature of your usage.
  • Have you led organizational budgeting, financial planning, and resource allocation efforts? Describe the scope of financial responsibility you’ve managed.
  • Have you independently developed, implemented, and enforced Standard Operating Procedures (SOPs) across an organization? If so, in which functional areas? Please elaborate.
  • Have you worked with contract legal teams or been responsible for ensuring an organization’s compliance with federal and state employment laws and regulations? Please elaborate.

Education:

  • Bachelor's (Required)

Experience:

  • Operations management: 3 years (Required)

Location:

  • Naples, FL (Preferred)

Work Location: In person

Company Description

Veterans Educating Veterans is dedicated to assisting veterans in obtaining the compensation and benefits they deserve from the Department of Veterans Affairs (VA). Our team works closely with veterans to navigate the claims process, ensuring they receive proper support and advocacy.