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Knowledge Operations Manager Jobs in Lexington, NC

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Knowledge Operations Manager information

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$27.9K

$57.1K

$106.6K

How much do knowledge operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for knowledge operations manager in Lexington, NC is $57,072.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $69,700.00 per year, depending on experience, location, and employer.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

Is a knowledge operations manager a high paying job?

A knowledge operations manager typically earns a competitive salary that varies by industry, location, and experience level. The role often requires strong organizational and technical skills, and salaries can range from moderate to high depending on the organization’s size and complexity.

What are popular job titles related to Knowledge Operations Manager jobs in Lexington, NC?

For Knowledge Operations Manager jobs in Lexington, NC, the most frequently searched job titles are:

What job categories do people searching Knowledge Operations Manager jobs in Lexington, NC look for?

The top searched job categories for Knowledge Operations Manager jobs in Lexington, NC are:

What cities near Lexington, NC are hiring for Knowledge Operations Manager jobs?

Cities near Lexington, NC with the most Knowledge Operations Manager job openings:

Civil Engineering Supervisor - Utilities Field Operations

City of Winston-Salem

Winston Salem, NC

$91K/yr

Full-time

Re-posted 23 hours ago


City Of Winston-Salem rating

8.2

Company rating: 8.2 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

308th of 848 rated public administrative organizations


Job description

Description Under limited supervision, performs advanced technical and professional work for the operational and strategic functions of the Utilities Field Operations Division. Provides technical support for improvement projects as well as planned and routine maintenance work related to the Winston-Salem/Forsyth County Utilities (WSFCU) water distribution and wastewater collection systems. Work will also include supporting the Winston-Salem/Forsyth County Utilities' Strategic Asset Management Plan for the maintenance of gravity sewer and water distribution system assets, including research of current projects and preparing documents for future contracts for the Utilities Field Operations Division.

This position will support management and provide technical support across all divisions within Utilities Field Operations. Examples of Duties This position will work with team members across Utilities Field Operations to support a strategic approach to the maintenance of the water distribution and wastewater collection systems such that Utilities' performance goals are met. This may include: Reviewing designs, plans, specifications, and construction cost estimates for Utilities Field Operations.

Providing documentation and budget estimates of contracted work for annual O&M budgets. Coordinating the Field Operations' contract bid process with engineers, contractors, and City/County Purchasing Department staff, including preparation of bid documents, pre-bid conference, bid openings, and preconstruction meetings. Participating in the selection process of contracted work and the selection of consulting engineering firms as needed.

Providing representation for contracted work, including inspection, processing change order documentation and participating in any applicable progress meetings. Reviewing and approving submittals, invoices, and payments of assigned contracted work. Coordinating with external groups to provide field operational support to internal groups such as Capital Projects, Meter Shop services, and Water and Wastewater Plants.

Responding to and meeting with citizens, property owners, and contractors regarding any issues with contracted field work performed by Utilities Field Operations. Assisting the Distribution ORC in the development and implementation of a water distribution system management plan, including a valve exercise program, distribution water quality and program compliance with the Lead and Copper Rule. Performing other special projects, as required by the Department.

Typical Qualifications Education and Experience: Requires graduation from an accredited college or university with a bachelor's degree in civil engineering, environmental engineering, or a closely related field. Experience in asset management, water/wastewater infrastructure planning and design, or water/wastewater system operations and maintenance is preferred. Qualified candidates must be registered as a Professional Engineer in the State of North Carolina or passed the Engineering exam and require less than 1 year or less to fulfill experience requirement.

The candidate recommended for hire will be required to provide verification of the above requirement. Knowledge and Skills: The candidate should have a comprehensive understanding of civil engineering principles related to the design, construction, condition assessment, maintenance, and rehabilitation of municipal utility infrastructure for water and wastewater systems. Knowledge of applicable laws, regulations, and standards related to water and wastewater systems is necessary.

The position requires performing moderate to complex data analysis in GIS, Microsoft Excel and Access, and SQL-based work order management systems to make comprehensive recommendations on engineering and maintenance problems. In addition, the candidate should have effective communication and writing skills to prepare project descriptions, technical reports, and presentations. The candidate must be able to multitask on multiple projects, maintain an effective working relationship with Utilities staff, contractors, and the general public, and work both independently and on a team.

Supplemental Information Valid Driver's License Proficient in Microsoft Office Suite and GIS. Ability to obtain a Water Distribution System Operators Certification Level A within 2 years of employment. Experience with Cityworks work order management system is a plus, and the ability to learn other City-specific software.


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