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Knowledge Operations Manager Jobs in Iowa City, IA

Hoffmann, Inc.

Construction Manager

Muscatine, IA · On-site

$80 - $100/hr

Operations Manager** POSITION SUMMARY: The Construction Manager is responsible for providing ... SKILLS AND KNOWLEDGE:** · Strong analytical and organizational skills with proven ability to ...

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All JobsKnowledge Operations JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in Iowa City, IA

Knowledge Operations Manager information

See Iowa City, IA salary details

$30.3K

$62.1K

$116K

How much do knowledge operations manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for knowledge operations manager in Iowa City, IA is $62,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $75,800.00 per year, depending on experience, location, and employer.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

Is a knowledge operations manager a high paying job?

A knowledge operations manager typically earns a competitive salary that varies by industry, location, and experience level. The role often requires strong organizational and technical skills, and salaries can range from moderate to high depending on the organization’s size and complexity.

What cities near Iowa City, IA are hiring for Knowledge Operations Manager jobs?

Cities near Iowa City, IA with the most Knowledge Operations Manager job openings:

Knowledge Operations Manager jobs near you

Central Sterilizing Services Operations Manager - Integrated Services Center

The University Of Iowa

Iowa City, IA • On-site

Full-time

Posted 10 days ago

University Of Iowa rating

6.9

Company rating: 6.9 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

463rd of 631 rated colleges and universities

Job description

This position reports to the CSS Director of Operations. Knowledge of sterile instrument reprocessing to include knowledge of regulatory requirements and Joint Commission standards and elements of performance will be required.

The responsibilities of the Operations Manager position include management and guidance of an organization that maintains 24/7 CSS sterile processing operations. This includes expectations to be accessible and on location during department emergencies. Locations managed may include Medical Center University and the Integrated Services Center in Coralville.

Responsibilities include oversight and training of sterile processing supervisory staff and support for their positions as needed. CSS capital planning and fiscal responsibility to the annual approved budget will be expected. The operations manager will be expected to respond in a timely manner to defects (proactive and retroactive) with well-rounded corrective action responses to support high quality instrument reprocessing and continuous process improvement. Responsibilities also include human resources support and consistent performance management oversight.

Human Resources Management

  • Guide management during HR procedures and communicate any issues to HR and CSS leadership.
  • Guide, coach, assign, and develop CSS Supervisors and team members through performance management (evaluative feedback counseling) to assure outcomes are achieved and staffing procedures are responsive and consistent.
  • Assist in the development of a staffing model needed to meet the dynamic clinical demands of the organization.
  • Develop and monitor staff satisfaction initiatives to facilitate staff retention within the department.

Financial and Data Management and Analysis

  • Prepare and/or assist in budget development; provide projections and recommendations.
  • Manage productivity data and monitor budget to meet targets.

Compliance with Internal Policies and External Regulations for Safe and Effective Care Delivery and Health Profession Education

  • Develop knowledge and compliance to regulations and standards such as OSHA, EPA, FDA, DOT, AAMI, AORN, etc. and participate in industry standards discussion and development.
  • Remain informed and collaborate with UI Health Care Accreditation Services, clinic partners, and Infection Prevention and Control to ensure system-wide compliance to accreditation agencies such as The Joint Commission.
  • Knowledge and dedication to best practices related to employee and environmental safety.
  • Identify, communicate, and address operational and service delivery variances through action plans.

Continuous Quality and Process Improvement

  • Remain current with knowledge of central sterilization services reprocessing.
  • Manage effective and smooth operations in a sterile processing department by utilizing various management principles and techniques.
  • Ability to apply organization's performance management system, practices, and tools to developing and improving individual, team, and organizational performance.
  • Ability to form and manage effective teams.
  • Develop operational & quality management systems.

Patient Care/Services Delivery

  • In collaboration with organization leadership, identify instrumentation needs associated with targeted growth in services in order to provide quality patient care.

Planning and Goal Management

  • Collaborate with department and organization leadership to establish short- and long-term strategic goals for the CSS department.
  • Develop and execute action plans for unit that support strategic and operational goals.
  • Provide progress reports to department director or director of clinical functions.

Communication/Collaboration

  • Advocate for departmental operational and customer service needs with organization leaders and stakeholders.
  • Collaborate with multidisciplinary leaders regarding CSS process improvements and equipment budgets.
  • Develop and lead internal communication methods and channels to ensure clear, consistent, and regular communication of departmental priorities, standards, and expectations.

Education Program

  • Maintain oversight and establish clear CSS education expectations.

Pay Level: 6A

Professional and Scientific Pay Structures | University Human Resources - The University of Iowa

Required Qualifications:

  • A Bachelor's degree or equivalent combination of education and experience.

  • Must possess and maintain certification from the Certification Board for Sterile Processing and Distribution (CBSPD) or the CRCST from the Healthcare Sterile Processing Association (HSPA) for the duration of employment.

  • A minimum of 5 years related experience working in a medical field that includes a sterile processing component.

  • Minimum 2 years of experience in a supervisory role with direct reports.

  • Excellent written and verbal communication skills.

  • Demonstration of commitment to principles of service excellence.

  • Excellent organization skills; detailed oriented.

  • Demonstrated effective interpersonal relationships with nursing staff, medical staff, SPD department, interdisciplinary teams, and other hospital departments.

  • Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment.

  • Must possess and maintain a valid Driver's License and satisfactory driving record per UI Fleet Services' driving requirements.

Desired Qualifications:

  • Familiarity with UI Health Care supervisory functions such as ELMS and performance reviews.

  • Experience managing in a union environment.

  • Experience managing agency team members.

Position and Application Details:

In order to be considered for an interview, applicants must upload the following documents and mark them as required to the submission:

  • Resume

  • Cover Letter

Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization.

Please contact rachel-tortora@uiowa.edu with any questions.

Additional Information
  • Classification Title: HC Svcs Mgr/Asst Dept Dir
  • Appointment Type: Professional and Scientific
  • Schedule: Full-time
Compensation
  • Pay Level: 6A
Contact Information
  • Organization: Healthcare
  • Contact Name: Rachel Tortora
  • Contact Email: rachel-tortora@uiowa.edu

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