Knowledge Operations Manager Jobs in Delta, CO (NOW HIRING)

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today-for our customers, communities and each other.

Position summary:

Provide overall leadership and management for gas operations. Plan and direct all local operation personnel in the construction, maintenance and operation of gas systems and support construction activities. Actively participate as a member of the leadership team

Pay Range: This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.
Manager: $116,500 - $192,400 
Senior Manager: $128,000 - $211,450 

Reporting Relationship: General Manager of Colorado Operations

Location: Montrose, CO

Relocation Assistance: Relocation assistance is available based on individual circumstances! Details to be shared during the offer process.

Essential Functions:
    Participate in the long-term strategic planning and regulatory filings processes to ensure safe, reliable and cost-effective service is delivered to our customers from the gas system.
    Communicate, monitor and review goals and objectives on an ongoing basis to ensure they are consistent with the overall goals and objectives.
    Support and be accountable for the preparation of annual operating and capital budgets process. Enlist support, analysis and recommendations from the Gas Utilities, Construction Services and Engineering groups into the preparation of annual operating budgets.
    With support from the Gas Utilities groups, direct the development and execution of short-term and long-range planning for gas distribution systems.
    Work closely with the leadership team and the Utilities Groups to efficiently integrate the work process and activities with other Utility group jurisdictions. Specific attention should be focused on the improvement of operational efficiencies, heightened safety awareness and performance, reduction of costs, enhanced regulatory relations and delivery of excellent customer service.
    Strive to maintain the highest standards in the employee appraisal system. Ensure performance appraisals contain specific and measurable goals, as well as suggestions for the improvement and continue development of the employee.
    Provide leadership to local operations in, construction, maintenance and operation of the gas system.
    With support from the Gas Utilities Groups, monitor all applicable rules, regulations and codes that govern gas construction, maintenance and operation. Ensure operations and maintenance procedures reflect compliance with all regulations and policies, procedures and laws.
    Ensure that financial, operational, safety and customer service goals are developed, communicated, monitored and achieved.
Additional Responsibilities:
    With the support from the Gas Utilities Group, provide direction and oversight for the gas maintenance programs. Ensure that the planning, management and execution of these programs are performance based and monitored.
    Other duties as assigned.
What Is Required:
All Levels:
    Bachelor's Degree Engineering, Business Administration or other relevant field or equivalent combination of education and experience
    Knowledge of gas system construction, operations, maintenance standards, procedures and governmental regulations.
    In depth knowledge of the Gas Operations processes and work practices.
    Extensive knowledge of DOT and OQ compliance regulations, O&M manual and government compliance.
    Proven leadership and interpersonal skills.
    Demonstrated ability to develop, monitor and accomplish strategic goals.
    Demonstrated ability to self-direct workload and prioritize business needs.
    Possess strong oral and written communication skills. Ability to articulate, communicate and influence.
    Ability to effectively manage multiple major projects simultaneously.
    Demonstrate the ability to represent the Company in front of various stakeholders, employee groups, major customers and regulatory agencies.
    Ability to make decisions based on the factors and ability to work under stress and deadlines.
    This position requires driving responsibilities. You must hold and maintain a valid driver's license and a driving record that meets company and insurer standards.
    This role will be required to travel up to 50% of the time.
Manager: 
    Minimum of 5 years of leadership, utility industry, or other relevant experience.
Senior Manager:
    Minimum of 10 years of leadership, utility industry, or other relevant experience. People leadership experience is required.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package!  Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.  If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at [email protected]. 

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.  If you require reasonable accommodation, please visit  careers.blackhillsenergy.com for more information.