Knowledge Operations Manager Jobs in Danville, VT

Category/Area of Expertise: Pharmacy
Job Requisition: 502584
Address: USA-VT-Morrisville-80 Fairground Plaza
Store Code: Store 08162 Pharmacists (2750229)
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
DUTIES AND RESPONSIBILITIES
* Serve as the Pharmacist in Charge (PIC) or Supervising Pharmacist (SP) as required. Responsible for ensuring regulatory compliance with Federal and state pharmacy laws and regulations.
* Responsible for financial performance of the department including, but not limited to, sales growth, maximizing gross margins and productivity, controlling inventory, payroll and expenses.
* Understanding of and compliance with Pharmacy Standard Practice Manual. Communicate standards to other department personnel as needed
* Oversee the daily office operations of the pharmacy department
* Promote and participate in growing the pharmacy business through Company initiatives and the building of relationships within the community.
* Perform immunizations according to Company's Standard Practice and expectations
* Ensure that all pharmacy department personnel provide outstanding customer service.
* Responsible for development, training and management of staff pharmacists, and assist in the interviewing of potential hires.
* Hire, train, and develop pharmacy technicians and support staff.
* Work with the designated in-store trainer and pharmacy training specialist to ensure proper and efficient training of all pharmacy personnel.
* Manage performance and documentation of all department personnel through annual performance assessments and ongoing coaching and disciplinary efforts.
* Exercise good judgment in the delegation, assignment and follow-up required for the efficient performance of the department. Coordinate scheduling of technicians -including assigned positions and fixed activities.
* Maintain a broad understanding of MPP scheduling system.
* Coordinate weekly scheduling needs for the pharmacists -vacation coverage etc.
* Adhere to Company safety standards. Communicate any needed equipment repairs of maintenance work needed. Keep work area free from debris and safety hazards.
* Develop and maintain a professional and cooperative working relationship with the Store Manager, Pharmacy Operations Manager, and local health care providers.
* Attend weekly department manager meetings as assigned. Share applicable information with pharmacy staff.
* Maintain communications to the pharmacy staff from outside sources.
* Foster a positive and enthusiastic environment to retain associates and customers.
* Maintain confidentiality of customer and Company information.
* Role model and provide recognition of our key behaviors; Be There, Make It Easy, Add Something to their Day and Be the Difference.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
* Complete special projects as assigned.
* Ensure completion of "My Tasks" daily or as necessary
* Review and respond to emails daily.
QUALIFICATIONS
Degree from an accredited school of pharmacy. Successful completion of criminal background check and drug testing as required Current license in good standing in the state(s) in which to practice. Current and active immunizing pharmacist certification Complete knowledge of state and Federal laws pertaining to pharmacy practices. Desire to be a motivated caring professional with strong interpersonal skills and ability to communicate effectively with customers, associates, other health care professionals, and the community at large. Willingness to work a flexible schedule consistent with a stimulating retail environment, including nights, weekends and holidays. Ability to handle multiple priorities and provide direction to associates. High levels of integrity, professionalism, and confidentiality. Authorization to fill Medicare and Medicaid prescriptions.
Physical Requirements
* Accurate and efficient typing skills.
* Stand 100% of the time with occasional walking short distances.
* Using computer screen/keyboard/mouse/biometric scanner 100% of the time
* Use hands to frequently/continuously handle a variety of sizes of containers, then manipulate individual pills/capsules and the equipment used to count them.
* Clerical accuracy and mathematical skills and ability to use a cash register.
* Ability to use staplers, calculators, communication and computer systems frequently.
* Frequent/continuous reaching, grasping, lifting, and carrying up to 20 lb. below the waist level and at or above shoulder level.
* Bending at the knees and waist repetitively up to 30% of the work day.
* Work a schedule that varies from up to12 hours a day and up to5 days a week.
* Have sufficient visual acuity and audio capability to process prescriptions and service customers by phone and in person.
PREFERRED REQUIREMENTS
* Process prescriptions accurately or supervise others in the process in accordance with current laws, ethical standards and Company policies.
* Provide outstanding customer service and patient counseling in the areas of prescription and OTC medications, durable medical equipment and other evolving health care needs.
* Act as a liaison between the store and healthcare professionals, patients and law enforcement.
* Comply with state and Federal laws pertaining to pharmacy practices. Adhere to established Company standards of practice.
* Maintain and ensure confidentiality of patient and company information.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
* Promote and participate in initiatives to grow the pharmacy business as required.
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.