ZipRecruiter

Log In

1

Knowledge Operations Manager Jobs in Aberdeen, MD

STV

Senior Engineering Operations Manager

Baltimore, MD · On-site

$116K - $133K/yr

STV is seeking a Senior Engineering Operations Manager to serve as a trusted operations leader and ... Strong working knowledge of: Control Center Operations, Vehicle maintenance and lifecycle planning ...

Home Chef

Operations & Warehouse Manager

Baltimore, MD · On-site

The Operations & Warehouse Manager is responsible for overseeing the end to end product movement ... Maintains professional and technical knowledge by attending educational workshops; reviewing ...

Home Chef

Operations & Warehouse Manager

Baltimore, MD · On-site

The Operations & Warehouse Manager is responsible for overseeing the end to end product movement ... Maintains professional and technical knowledge by attending educational workshops; reviewing ...

Pinehurst Landscape Co.

Operation Manager

Glen Arm, MD · On-site

$10K - $500K/yr

We're seeking a detail-oriented and experienced Operations Manager to join our team and manage the ... Knowledge of landscape materials, equipment, and construction methods Basic understanding of job ...

Pinehurst Landscape Co.

Operation Manager

Glen Arm, MD · On-site

We're seeking a detail-oriented and experienced Operations Manager to join our team and manage the ... Knowledge of landscape materials, equipment, and construction methods Basic understanding of job ...

previous page

Showing results 41-60

All JobsKnowledge Operations JobsKnowledge Operations Manager JobsKnowledge Operations Manager Jobs in Aberdeen, MD

Knowledge Operations Manager information

See Aberdeen, MD salary details

$33.3K

$68.2K

$127.4K

How much do knowledge operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for knowledge operations manager in Aberdeen, MD is $68,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $83,300.00 per year, depending on experience, location, and employer.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.
What are popular job titles related to Knowledge Operations Manager jobs in Aberdeen, MD? For Knowledge Operations Manager jobs in Aberdeen, MD, the most frequently searched job titles are:
What job categories do people searching Knowledge Operations Manager jobs in Aberdeen, MD look for? The top searched job categories for Knowledge Operations Manager jobs in Aberdeen, MD are:
What cities near Aberdeen, MD are hiring for Knowledge Operations Manager jobs? Cities near Aberdeen, MD with the most Knowledge Operations Manager job openings:
Knowledge Operations Manager jobs near you

Operations Experience Manager

Home Depot

Cockeysville, MD • On-site

Full-time

Posted 20 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,423 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes-strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards.
Key Responsibilities:
  • 30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.
  • 30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing & Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training & Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching & Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.
  • 15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.
  • 25%- Shared Manager on Duty -Opening & Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution & Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.

Direct Manager/Direct Reports:
  • This Position typically Reports to Operation Assistant Manager
  • This position has 4 Direct Reports

Travel Requirements:
  • No travel required

Physical Requirements:
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:
  • Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.

Minimum Qualifications:
  • Must be 18 years of age or older
  • Must be legally permitted to work in the United States
  • Ability to work a flexible schedule, including nights, weekends, and overtime as needed.
  • 1 year of relevant work experience, including management of people and retail operations.

Preferred Qualifications:
  • At least 1 year prior merchandising and/or operational experience.
  • At least 1 year leadership experience, preferably big box retail.
  • Knowledge of the home improvement industry.

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 2 + years of previous related work experience

Preferred Years of Work Experience:
  • No additional years of experience

Minimum Leadership Experience:
  • 1+ year of previous leadership Experience

Preferred Leadership Experience:
  • 1+ year of previous leadership Experience

Certifications:
  • None

Competencies:
  • Action Oriented
  • Decision Quality
  • Collaborates
  • Self-Development
  • Situational Adaptability
  • Communicates Effectively
  • Customer Focus
  • Manages Conflict
  • Develops Talent
  • Manages Conflict

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $48,500.00 - $60,000.00

What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Home Depot logo

About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Social media

FacebookTwitter

View All Home Depot Jobs

Apply