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Knowledge Manager Jobs in Manassas, VA (NOW HIRING)

The Knowledge Manager contributes to analytic efficiency by compiling usage metrics, identifying requirements for knowledge management capabilities, and supporting structured information sharing ...

Information Technology Infrastructure Library (ITIL), Knowledge Base Management, Knowledge Management Tools, ServiceNow Platform, Writing Documentation Certifications: CompTIA Security+ CE | CompTIA ...

Barbaricum is seeking a Knowledge Manager to support TRADOC G2 operations at Fort Eustis, VA, optimizing knowledge-sharing, collaboration, and data management across mission-critical operations. This ...

Knowledge Manager

Bethesda, MD · On-site

$95 - $115/hr

As our Knowledge Manager you would provide access and knowledge management for a variety of managed processes, to include Privileged User Access, Data Transfer Access, etc. This role requires use of ...

Knowledge Manager

Bethesda, MD · On-site

$95K - $115K/yr

As our Knowledge Manager you would provide access and knowledge management for a variety of managed processes, to include Privileged User Access, Data Transfer Access, etc. This role requires use of ...

Knowledge Manager

Arlington, VA · On-site

$80K - $134K/yr

The Knowledge Manager will design, implement, and manage the comprehensive Knowledge Management (KM) system for the War Data Platform (WDP), including a centralized, Government-approved knowledge ...

Knowledge Manager

Arlington, VA · On-site

$80K - $134K/yr

The Knowledge Manager will design, implement, and manage the comprehensive Knowledge Management (KM) system for the War Data Platform (WDP), including a centralized, Government-approved knowledge ...

Knowledge Manager - Top Secret

Washington, DC · On-site +1

$111K - $150K/yr

Yes Knowledge Manager Seize your opportunity to make a personal impact as a Knowledge Manager supporting a world class program servicing our prestigious client at the highest levels of the federal ...

As a Knowledge Manager supporting DIA, you'll align the processes and technology that make information sharing actually happen, shaping workflows, managing content and records systems, and making ...

As a Knowledge Manager supporting DIA, you'll align the processes and technology that make information sharing actually happen, shaping workflows, managing content and records systems, and making ...

Quantum Sky is searching for a Knowledge Manager II to take on a role as part of a team providing support to the Office of the Secretary of Defense, Cost Assessment and Program Evaluation (CAPE ...

Description Quantum Sky is searching for a Knowledge Manager II to take on a role as part of a team providing support to the Office of the Secretary of Defense, Cost Assessment and Program Evaluation ...

Description Quantum Sky is searching for a Knowledge Manager II to take on a role as part of a team providing support to the Office of the Secretary of Defense, Cost Assessment and Program Evaluation ...

Description Quantum Sky is searching for a Knowledge Manager II to take on a role as part of a team providing support to the Office of the Secretary of Defense, Cost Assessment and Program Evaluation ...

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Knowledge Manager information

See Manassas, VA salary details

$43.5K

$86.1K

$123K

How much do knowledge manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for knowledge manager in Manassas, VA is $86,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $103,500.00 per year, depending on experience, location, and employer.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn a median annual salary of around $80,000 to $110,000, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or content management may earn higher salaries, often exceeding $120,000 annually.

What is the career path of a knowledge manager?

A knowledge manager typically starts in roles such as information specialist or librarian, then advances to senior knowledge management positions, team lead, or director. Career progression often involves developing expertise in information systems, data management, and collaboration tools, with certifications like CKM (Certified Knowledge Manager) supporting advancement.

What skills do you need to be a knowledge manager?

Knowledge managers need strong communication, organizational, and analytical skills to effectively organize and share information. They should be proficient with knowledge management tools and technologies, such as content management systems and collaboration platforms, and often require a background in information science, library science, or related fields.

What job categories do people searching Knowledge Manager jobs in Manassas, VA look for?

The top searched job categories for Knowledge Manager jobs in Manassas, VA are:

What cities near Manassas, VA are hiring for Knowledge Manager jobs?

Cities near Manassas, VA with the most Knowledge Manager job openings:

Infographic showing various Knowledge Manager job openings in Manassas, VA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $86,099 per year, or $41.4 per hour.

Full-time

Retirement, PTO

Posted 26 days ago


General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

89th of 226 rated it services


Job description

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REQ#: RQ225762Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description
At GDIT, we support and secure complex government, defense, and intelligence missions. Our work strengthens national defense, modernizes enterprise technology, and enables operational readiness across the globe. Join us to deliver your best every day while embracing autonomy, seizing opportunity, and driving innovation.GDIT is seeking aKnowledge Managerto support the Army National Guard (ARNG). This IT Service Management (ITSM) initiative modernizes and sustains ARNGs global IT servicesincluding networking, compute, storage, cybersecurity, application hosting, and enterprise infrastructureacross DoWIN-A(NG) and DoWIN-A(NG)-Secret networks.This is a Hybrid role with up to 2 days telework per week. Onsite presence at our Falls Church facility based on mission and operational needs.How Youll Make an Impact
  • Lead the enterprise Knowledge Management strategy aligned to ITIL 4 best practices, ensuring knowledge assets support operational efficiency, service quality, and mission readiness.
  • Serve as the functional owner of the ServiceNow Knowledge Management module, governing structure, taxonomy, metadata standards, and lifecycle controls (user-level governance, not platform administration).
  • Establish and enforce knowledge governance standards, including content creation, review cycles, archival procedures, and quality assurance measures to prevent knowledge decay.
  • Develop and maintain enterprise writing guidelines and knowledge architecture standards to ensure clarity, consistency, and usability for technical and operational audiences.
  • Partner with service owners, Change Enablement, Configuration Management, cybersecurity teams, and SMEs to capture institutional knowledge and support new and evolving services.
  • Drive adoption and cultural integration of knowledge-centered practices (KCP/KCS principles where applicable) across the GECOS organization.
  • Analyze knowledge usage metrics, search trends, article effectiveness, and content gaps to measure business impact and identify improvement opportunities.
  • Conduct periodic knowledge audits to ensure relevance, accuracy, compliance, and alignment with SLA and ISO 20000 service management requirements.
  • Provide structured requirements and improvement feedback to the ServiceNow administration team to enhance workflows, search optimization, reporting, and usability.
  • Support knowledge continuity during personnel transitions, surge support, and COOP scenarios to preserve institutional expertise.
  • Ensure consistent knowledge governance across 54 states and territories in a geographically dispersed environment.
What Youll Need to Succeed (Required):
  • Bachelors Degree and a minimum of 2 years experience. An additional 4 years of experience may be substituted in lieu of degree.
  • Minimum of an active Secret security clearance required.
  • DoW 8570.01-M IAT Level II (e.g., CompTIA Security+ CE) certification required.
  • 2+ years of relevant IT or enterprise operations experience.
  • 2+ years performing Knowledge Management within an ITSM or enterprise IT environment.
  • Experience supporting DoW or Federal IT environments.
  • Demonstrated experience using the ServiceNow Knowledge Management module within a governed enterprise environment.
  • Experience developing content governance standards, knowledge taxonomies, and lifecycle management controls.
  • Strong understanding of ITIL 4 Knowledge Management practices and continual improvement principles.
  • Experience designing and enforcing enterprise content governance standards.
  • Ability to analyze knowledge metrics and translate data into actionable process improvements.
  • Proficiency with ServiceNow Knowledge Management and reporting capabilities.
  • Experience with Microsoft 365 and SharePoint collaboration environments.
GDIT IS YOUR PLACE:
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
  • Growth: AI-powered career tool that identifies career steps and learning opportunities.
  • Support: An internal mobility team focused on helping you achieve your career goals.
  • Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
  • Flexibility: Full-flex work week to own your priorities at work and at home.
  • Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY:
  • Explore an enterprise IT career at GDIT and youll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
Work Requirements
Years of Experience

3 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

ITIL 4 Foundation | PeopleCert - PeopleCert

CompTIA Security+ CE | CompTIA - CompTIA

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $76,500 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans


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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US