Knowledge Manager Jobs in Davis, CA (NOW HIRING)

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.
Are you passionate about leading, empowering and shaping the future? The Disability Insurance Branch is seeking a highly organized, detail oriented, and collaborative Supervisor I to oversee the enhancement, maintenance, and continuous improvement of our knowledge repository. This leader will oversee a Knowledge Management Systems Unit. The ideal candidate for this role enjoys ensuring employees have access to accurate, current, and easy to use information to effectively perform their work functions. If you are a natural leader who thrives on connecting teams, simplifying complex information, and driving operational excellence, this role is your chance to make a lasting impact.
This is a unique opportunity to play a central role in shaping how our teams share, retain, and apply critical information in support of California's Disability Insurance programs. In this role, the Supervisor I is a critical thread bringing together people, policies, and processes. The successful candidate will be responsible for leading a team dedicated to the creation, curation, and delivery of key procedures. They will collaborate across teams ensuring that everyone from field agents to senior decision-makers has the information they need when they need it most. You will guide a high-performing team, streamline how knowledge flows, and champion smarter, faster communication across the branch.
This position is a part of the Disability Insurance Command Center Division. The Disability Insurance Branch of the Employment Development Department ensures eligible Californians receive paid wage replacement benefits when they are unable to work due to a non-work-related illness, injury or pregnancy. The Command Center Division in the DIB, where this position is located, oversees workload performance, collects real-time data analytics and focuses on providing best-in-class training and quality management oversight for the Branch. This position is eligible for hybrid telework, which may be subject to change.
The candidate will be required to live in California and report to the nearest DIB office for their in-office days. The headquarters is located in downtown Sacramento; with multiple field office locations across the state of California.
You will find additional information about the job in the Duty Statement.
Position located at 1416 9th Street, Sacramento, CA, 95814
This position is headquartered at the New Labor Agency Building (NLAB), a newly remodeled high-rise building. Located in the heart of Downtown Sacramento and in close proximity of the State Capitol and the Golden1 Center, this beautiful and modern building provides the following amenities: Break areas, wellness/lactation rooms, coffee points, a fitness center with private showers, a Career Center for EDD Employees, a micro market, building-wide WiFi, an outdoor terrace, bike storage, nearby public transit options, and much more.
Apply today for the opportunity to work in this state-of-the-art building!
Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website.
You will find additional information about the job in the Duty Statement .
Working Conditions
Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.
Occasional travel may be required for training, projects, or meetings.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• SUPERVISOR I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-528338
Position #(s):
280-227-4800-976
Working Title:
Knowledge Management Unit Manager, Supervisor I
Classification:
SUPERVISOR I $7,172.00 - $8,910.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
United States
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00am - 5:00pm
Work Week:
Monday - Friday
Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Special Requirements Application (STD 678) is Required. Resumes and/or Cover Letters DO NOT take the place of the STD 678. A application received without duties listed on the STD 678 will not receive further consideration and may be excluded from the hiring process. Transcripts or Diplomas are optional and may be required to meet minimum qualifications.
It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov .
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment
If selected for hire , you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.
Click the examination link below for more information and to take the exam:
Supervisor I
For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/22/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Mail In Address
Attn: Job Control #528338
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Drop Off Address
Attn: Job Control #528338
EDD/Human Resource Services Division
1416 9th Street, 1st floor lobby
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see "Statement of Qualifications Requirements" section for more information about the SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to plan, organize, and manage multiple workloads and competing priorities
• Experience in process improvement is desired
• Ability to translate complex processes into clear, actionable steps
• Builds trust and drives cross-functional teamwork
• Comfortable with content/knowledge management systems and digital tools
• Understands how knowledge flows across teams and platforms
• Excels at written and verbal communication

Benefits Benefit information can be found on the CalHR website, www.calhr.ca.gov , and the CalPERS website, www.calpers.ca.gov .
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.edd.ca.gov
Hiring Unit Contact:
CCD Support Unit
(279) 285-6178
DIBCCDSupportUnit@edd.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 654-8434
Accessibility@edd.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications Requirements
A Statement of Qualifications (SOQ) is required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters do not take the place of an SOQ. Applications without the inclusion of an SOQ or those not following instructions will be regarded as incomplete and will be removed from further consideration in the hiring process.
The SOQ will be a narrative addressing the questions listed below on how your experience, training, education and skills qualify you for the position. Please number your responses in order of the questions below. The SOQ must be no longer than one page, single spaced and size 11 Arial font. Include your first and last name with the Job Control (JC) number at the top right of the page. A Resume or Cover letter does not substitute for the SOQ.
1. Describe your experience designing, implementing, and leading knowledge management initiatives. How have you ensured alignment with organizational goals while fostering a culture of knowledge-sharing and continuous improvement?
2. Describe your experience influencing other teams or leaders to adopt a knowledge management strategy or process. How do you align with strategic objectives, build support and navigate resistance?
Background Investigation Requirement
The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they recei