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Knowledge Management Specialist Jobs in Springfield, VA

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Knowledge Management Specialist information

What does a knowledge management specialist do?

A Knowledge Management Specialist is responsible for organizing, managing, and optimizing an organization's information and knowledge assets. They develop strategies to capture, store, and share knowledge across teams, ensuring efficiency and improved decision-making. This role often involves implementing knowledge-sharing platforms, maintaining documentation, and fostering a culture of collaboration. Additionally, they work with stakeholders to identify knowledge gaps and improve information accessibility. Their goal is to enhance productivity and innovation by ensuring the right knowledge reaches the right people at the right time.

What skills and qualifications are needed to be a knowledge management specialist?

To thrive as a Knowledge Management Specialist, you need expertise in information management, content organization, and business process analysis, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management platforms (such as SharePoint, Confluence, or KM software), data analytics tools, and possibly certifications like Certified Knowledge Manager (CKM) are highly desirable. Strong interpersonal, communication, and facilitation skills help professionals excel in collaborating with diverse teams and driving information-sharing initiatives. These skills are crucial for efficiently capturing, organizing, and disseminating organizational knowledge to improve business performance and innovation.

Infographic showing various Knowledge Management Specialist job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution.

Knowledge Management Specialist

Diligent Solutions, LLC

Chantilly, VA • On-site

Full-time

Re-posted 15 days ago


Job description

Job Summary:
Diligent Solutions, LLC is seeking a Knowledge Management Specialist who will support the development and publication of large-scale technical documentation. This role involves collaborating with subject matter experts to produce clear and structured content while ensuring documentation accuracy and alignment with organizational standards.
Responsibilities:
• Develop, edit, and standardize technical documentation to ensure clarity and consistency.
• Apply templates, formatting standards, and document structures across a large documentation library.
• Collaborate with subject matter experts (SMEs) to gather, interpret, and translate technical information.
• Identify and resolve gaps, inconsistencies, and unclear guidance across documentation.
• Organize content into logical sections and chapters to support usability and publication readiness.
• Maintain version control, traceability, and document integrity within SharePoint and Microsoft 365 environments.
• Support iterative review cycles by incorporating stakeholder and committee feedback.
• Perform quality assurance checks including formatting, cross-referencing, and hyperlink validation.
• Contribute to continuous improvement of documentation processes and workflows.
Qualifications:
Required:
• 4+ years of technical writing, editing, or documentation experience
• Experience supporting large-scale or multi-document environments
• Strong proficiency in Microsoft Word and SharePoint
• Experience working with cross-functional teams and SMEs
• Strong attention to detail and organizational skills
Company:
Diligent Solutions is dedicated to empowering your business success through a unique, integrated approach that emphasizes people, process, and technology. Founded in 2017, the company is headquartered in National Harbor, Maryland, US, , with a team of 11-50 employees. The company is currently Early Stage.