The Senior Knowledge Management Professional creates, updates, and standardizes knowledge assets ... Analytical mindset; ability to use data to improve content effectiveness * Excellent communication ...
The Senior Knowledge Management Professional creates, updates, and standardizes knowledge assets ... Analytical mindset; ability to use data to improve content effectiveness * Excellent communication ...
The Senior Knowledge Management Professional creates, updates, and standardizes knowledge assets ... Analytical mindset; ability to use data to improve content effectiveness * Excellent communication ...
The Senior Knowledge Management Professional creates, updates, and standardizes knowledge assets ... Analytical mindset; ability to use data to improve content effectiveness * Excellent communication ...
The Senior Knowledge Management Professional creates, updates, and standardizes knowledge assets ... Analytical mindset; ability to use data to improve content effectiveness * Excellent communication ...
The Senior Knowledge Management Professional creates, updates, and standardizes knowledge assets ... Analytical mindset; ability to use data to improve content effectiveness * Excellent communication ...
Management Analyst
Elizabethtown, KY · On-site
Summary: The Management Analyst will assist in the development of Army Accessions functional ... Qualifications Necessary Skills and Knowledge: * Excellent written and verbal communication skills ...
Management Analyst
Elizabethtown, KY · On-site
Summary: The Management Analyst will assist in the development of Army Accessions functional ... Qualifications Necessary Skills and Knowledge: * Excellent written and verbal communication skills ...
Summary: The Management Analyst will assist in the development of Army Accessions functional ... Qualifications Necessary Skills and Knowledge: * Excellent written and verbal communication skills ...
Summary: The Management Analyst will assist in the development of Army Accessions functional ... Qualifications Necessary Skills and Knowledge: * Excellent written and verbal communication skills ...
Summary: The Management Analyst will assist in the development of Army Accessions functional ... Qualifications Necessary Skills and Knowledge: * Excellent written and verbal communication skills ...
Summary: The Management Analyst will assist in the development of Army Accessions functional ... Qualifications Necessary Skills and Knowledge: * Excellent written and verbal communication skills ...
Management Analyst
Elizabethtown, KY · On-site
Summary: The Management Analyst will assist in the development of Army Accessions functional ... Qualifications Necessary Skills and Knowledge: * Excellent written and verbal communication skills ...
Management Analyst
Elizabethtown, KY · On-site
Summary: The Management Analyst will assist in the development of Army Accessions functional ... Qualifications Necessary Skills and Knowledge: * Excellent written and verbal communication skills ...
Management Analyst
Louisville, KY · On-site
$90K/yr
This position serves as a Management Analyst in the Southeast District Office in Alpharetta, GA ... A thorough knowledge of planning and conducting complex organizational studies for at least 52 ...
Management Analyst
Louisville, KY · On-site
$90K/yr
This position serves as a Management Analyst in the Southeast District Office in Alpharetta, GA ... A thorough knowledge of planning and conducting complex organizational studies for at least 52 ...
Knowledge, Skills and Abilities * Experience with the Defense Readiness Reporting System Network ... Ability to effectively present information to management, employees, and government personnel.
Knowledge, Skills and Abilities * Experience with the Defense Readiness Reporting System Network ... Ability to effectively present information to management, employees, and government personnel.
As a Management and Program Analyst , you will implement, coordinate, and analyze a variety of ... Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable ...
As a Management and Program Analyst , you will implement, coordinate, and analyze a variety of ... Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable ...
As a Management and Program Analyst , you will implement, coordinate, and analyze a variety of ... Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable ...
As a Management and Program Analyst , you will implement, coordinate, and analyze a variety of ... Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable ...
Supervisory Management and Program Analyst
Corbin, KY · On-site
$107K/yr
As a Supervisory Management and Program Analyst , you will supervise Management & Program Analysts ... Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable ...
Supervisory Management and Program Analyst
Corbin, KY · On-site
$107K/yr
As a Supervisory Management and Program Analyst , you will supervise Management & Program Analysts ... Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable ...
Supervisory Management and Program Analyst
Corbin, KY · On-site
$107K/yr
As a Supervisory Management and Program Analyst , you will supervise Management & Program Analysts ... Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable ...
Supervisory Management and Program Analyst
Corbin, KY · On-site
$107K/yr
As a Supervisory Management and Program Analyst , you will supervise Management & Program Analysts ... Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable ...
As a SUPERVISORY MANAGEMENT AND PROGRAM ANALYST , you will provide oversight of a wide range of ... Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable ...
As a SUPERVISORY MANAGEMENT AND PROGRAM ANALYST , you will provide oversight of a wide range of ... Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable ...
As a SUPERVISORY MANAGEMENT AND PROGRAM ANALYST , you will provide oversight of a wide range of ... Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable ...
As a SUPERVISORY MANAGEMENT AND PROGRAM ANALYST , you will provide oversight of a wide range of ... Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable ...
Logistics Mgmt Analyst Senior - Government Contracts - Secret
Lexington, KY · On-site
$66K - $116K/yr
Lockheed Martin is looking for a Logistics Analyst Sr. in the Lexington, KY area. This role will ... Knowledge of: * Stock Record Accounts (SRAs) * Supply Support Activities (SSAs) * Property ...
Logistics Mgmt Analyst Senior - Government Contracts - Secret
Lexington, KY · On-site
$66K - $116K/yr
Lockheed Martin is looking for a Logistics Analyst Sr. in the Lexington, KY area. This role will ... Knowledge of: * Stock Record Accounts (SRAs) * Supply Support Activities (SSAs) * Property ...
Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI ...
Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI ...
... knowledge management tools · Review and provide analysis of automated reports and data provided by the Government · Review, maintain, and update SOPs when affected by policy or system changes ...
... knowledge management tools · Review and provide analysis of automated reports and data provided by the Government · Review, maintain, and update SOPs when affected by policy or system changes ...
KY · On-site
... knowledge management tools • Review and provide analysis of automated reports and data provided by the Government • Review, maintain, and update SOPs when affected by policy or system changes ...
KY · On-site
... knowledge management tools • Review and provide analysis of automated reports and data provided by the Government • Review, maintain, and update SOPs when affected by policy or system changes ...
... analysis to senior leadership. · Supports the development of effective program / project tools to aid in process standardization (project audits, reports, templates, knowledge management tools such ...
Quick apply
... analysis to senior leadership. · Supports the development of effective program / project tools to aid in process standardization (project audits, reports, templates, knowledge management tools such ...
Knowledge Management Analyst information
See Kentucky salary details
$37.3K - $44.4K
8% of jobs
$44.4K - $51.4K
12% of jobs
$55.1K is the 25th percentile. Wages below this are outliers.
$51.4K - $58.4K
11% of jobs
$58.4K - $65.5K
14% of jobs
The median wage is $69.3K / yr.
$65.5K - $72.5K
11% of jobs
$72.5K - $79.5K
12% of jobs
$85K is the 75th percentile. Wages above this are outliers.
$79.5K - $86.5K
11% of jobs
$86.5K - $93.6K
5% of jobs
$93.6K - $100.6K
11% of jobs
$100.6K - $107.6K
5% of jobs
$107.6K - $114.6K
1% of jobs
$37.3K
$73.8K
$114.6K
How much do knowledge management analyst jobs pay per year?
What are some common challenges Knowledge Management Analysts face when implementing new knowledge-sharing systems within organizations?
What are the key skills and qualifications needed to thrive as a Knowledge Management Analyst, and why are they important?
What are Knowledge Management Analysts?
What is the difference between Knowledge Management Analyst vs Data Analyst?
| Aspect | Knowledge Management Analyst | Data Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in information science, business, or related field; certifications in knowledge management or information systems | Bachelor's degree in statistics, mathematics, or related field; certifications in data analysis or data visualization |
| Work Environment | Corporate offices, knowledge centers, or consulting firms | Business, finance, healthcare, or tech industries; often in office settings |
| Employer & Industry Usage | Used by organizations focusing on information sharing, knowledge repositories, and process improvement | Used across industries for data-driven decision making and reporting |
While both roles involve working with information, a Knowledge Management Analyst focuses on organizing, maintaining, and improving knowledge resources within an organization. In contrast, a Data Analyst primarily analyzes data sets to uncover insights and support decision-making. Both roles require strong analytical skills and familiarity with information systems, but their core functions and industry applications differ.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 16 days ago
Humana rating
7.9
Based on 262 frontline employees who took The Breakroom Quiz
174th of 299 rated insurance
Job description
The Senior Knowledge Management Professional will develop and manage assets to improve accessibility and accuracy through high-quality knowledge that enables efficient service delivery, platform enhancements, and AI/automation outcomes. The KM Senior Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors and partnerships.
The Senior Knowledge Management Professional creates, updates, and standardizes knowledge assets (policies, procedures, and FAQs) to ensure consistency and quality.
Job Responsibilities:
- Define and apply tagging, classification, and metadata to improve usability and searchability.
- Establish workflows for content review, approval, and lifecycle management to maintain content accuracy and compliance.
- Define and manage usage metrics and feedback to identify gaps and drive improvements with HR and Tech partners.
- Serve as example partner across the Human Resources team, business lines, and tech organization to align content to service delivery and AI/automation initiatives.
- Integrate industry research including external best practices, industry standards, and emerging trends to optimize knowledge management.
- Serve as proactive thought and execution leader who will influence knowledge management strategy.
- Communicate insights and outcomes to all levels of partners and leaders.
- Exercise considerable latitude in determining objectives and approaches to assignments.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in business, Human Resources, Information Management, IT, Communications, or related field
- 3-5 years of experience in knowledge management, HR, operations, or content management
- Demonstrated documentation, taxonomy, and metadata management skills
- Experience working with content management systems or knowledge platforms (e.g., SharePoint, Confluence, ServiceNow)
- Analytical mindset; ability to use data to improve content effectiveness
- Excellent communication and stakeholder management skills
- Keen attention to detail, action-oriented, excellent organization skills, and demonstrated ability to move forward multiple projects simultaneously
Preferred Qualifications
- Demonstrated understanding of Workday, ServiceNow, Phenom, a plus
- Strong MS Office (Word, Excel, PowerPoint) skills.
- Exposure to AI-enabled knowledge solutions or virtual agents
- Familiarity with data analytics, UX/content design, or information architecture
- Healthcare or regulated environment experience
Additional Information
Qualified candidates are required to live within commutable distance for a hybrid (~3 days in-office) work arrangement. Locations options are:
- Washington, D.C. metropolitan area
- Louisville, KY metropolitan area
- Dallas, TX metropolitan area
- Chicago, IL metropolitan area
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
About Humana
Sourced by ZipRecruiter
Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Louisville, KY, US
Year founded
1961