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Knowledge Base Jobs in Kansas (NOW HIRING)

Koch

Technical Writer

Wichita, KS · On-site

Responsibilities : • Organize and build a searchable Zendesk knowledge base from existing documentation • Write user guides, FAQs, troubleshooting docs, and training materials • Learn our ...

Digital Ally

Level 1 Technician

Lenexa, KS · On-site

This position should be able to find and follow all install guides, user manuals, troubleshooting documents, knowledge base articles and other documentation to successfully guide customers to general ...

St Catherine Hospital Garden City

RN Clinic

Garden City, KS · On-site

$26.17 - $41.75/hr

Nursing skills and knowledge base specific to specialty * Graduate of an accredited School of Nursing * BSN Preferred, encouraged to obtain within 3-years of assuming role * Current state RN license ...

Schmidt & Sons, Inc.

Be Seen First

Service Manager - Agriculture Dealership

Mount Hope, KS · On-site

$50K - $75K/yr

Develop and maintain a knowledge base of the evolving products and services * Multiple jobs of a service manager ​ Qualifications: * Previous experience in customer service, management, or other ...

Dinges Fire Company

Sales Representative (OCS)

Hays, KS · On-site

While being a firefighter is not mandatory, it is highly recommended because it provides a great knowledge base for the products and services we offer. * DFC representatives own the sales in their ...

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All JobsKnowledge Base JobsKnowledge Base Jobs in Kansas

Knowledge Base information

See Kansas salary details

$39.7K

$100.5K

$167.2K

How much do knowledge base jobs pay per year?

As of Jul 17, 2026, the average yearly pay for knowledge base in Kansas is $100,503.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,900.00 and $120,400.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What skill pays $100 an hour?

In the context of a knowledge base or related roles, skills such as advanced technical writing, expert-level data analysis, or specialized software development can command hourly rates of $100 or more. These positions often require extensive experience, certifications, or niche expertise, and may involve freelance consulting or contract work.

What is an example of a knowledge based career?

A knowledge base career typically involves roles such as technical writer, knowledge manager, or information specialist, where individuals create, organize, and maintain informational content. These roles often require strong research skills, familiarity with content management systems, and attention to detail.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A Knowledge Base role typically involves creating, managing, and updating informational content, which can be lucrative if you develop specialized expertise or freelance your services. Building skills in technical writing, SEO, and content management tools can help increase earning potential, but reaching $10,000 a month often requires experience, a strong portfolio, or multiple income streams such as consulting or creating digital products.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or education. These jobs typically demand continuous learning, problem-solving abilities, and proficiency with relevant tools or software.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are popular job titles related to Knowledge Base jobs in Kansas? For Knowledge Base jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Knowledge Base jobs in Kansas look for? The top searched job categories for Knowledge Base jobs in Kansas are:
Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in Kansas as of July 2026, with employment types broken down into 1% As Needed, 89% Full Time, 9% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $100,503 per year, or $48.3 per hour.
Learning and Development Specialist- Operations

Learning and Development Specialist- Operations

TreviPay

Overland Park, KS

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 1 hour ago

Job description

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.  
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment. 

The Learning and Development Specialist- Operations  owns the durable enablement assets that allow Global Operations to execute accurately and compliantly across TreviPay's platform, programs, and controls. Using instructional design principles, assessing needs, designing curriculum, developing materials, and evaluating effectiveness, this role builds and maintains Standard Operating Procedures, job aids, and knowledge-base content; owns the LMS and documentation lifecycle; and ensures every operational team has current, role-specific guidance aligned to the latest system and process changes. This role reports into the Learning & Development team, with Operations leaders serving as the primary business stakeholder and driver of priorities.  Partnering closely with the Readiness & Delivery counterpart, Product, Engineering, Risk, and Compliance, this Specialist makes sure content is ready on schedule for each release cycle - and stays accurate, findable, and useful long after release.
 
Duties and Responsibilities:

    Build and maintain Standard Operating Procedures, job aids, and knowledge-base content that drive accurate, compliant execution across Global Operations.

    Assess the nature of each content or change initiative and determine the most effective delivery method (e.g., facilitated training, self-paced eLearning, job aids, blended approaches), applying learning and development best practices and adult learning theory. 

    Use eLearning authoring tools (e.g., Articulate 360 Storyline & Rise, Vyond, Camtasia, or similar) to build learning experiences that include assessments, interactive activities, animated videos, graphics and images, and text-based content. 

    Design and develop learning materials for in-person, virtual, and hybrid formats, applying instructional design methodologies (e.g., ADDIE) to assess needs, design curriculum, and evaluate effectiveness. 

    Deliver, monitor, and assess content and training effectiveness through learner performance, usage data, search success, and time-to-competency; utilize feedback to identify needed updates and continuously revise instructional objectives and methods. 

    Own the documentation lifecycle: authoring standards, templates, taxonomy, versioning, review cadence, and retirement. 

    Build and maintain curriculum within the LMS - course builds, learner paths, assignments, completions, and reporting. 

    Translate system, policy, and process changes into clear, role-specific operational guidance. 

    Partner with the Readiness & Delivery Specialist to deliver content on schedule for each release cycle and to align curriculum with release scope. 

    Maintain knowledge-base information architecture (taxonomy, search effectiveness, content health) so frontline teams can find the right content fast. 

    Govern content quality - accuracy, voice, structure, accessibility - through review cycles with Operations, Product, Risk, and Compliance SMEs. 

    Perform additional duties as assigned to support organizational goals. 

 
Qualifications:
Competencies/Skills

    Strong technical writing and instructional design skills, with the ability to translate complex systems and processes into clear, operationally usable content and curriculum. 

    Ability to assess operational needs and objectives by conducting needs assessments, use various techniques for knowledge and skill building, and translate concepts into action in the context of learners' day-to-day work. 

    Solid understanding of learning and development processes and practices for adults. 

    Sound judgment in matching delivery method to content, audience, and type of change - grounded in learning and development best practices and adult learning theory. 

    Ability to confidently facilitate in a variety of ways (off script, using analogies, examples, stories, etc.). 

    At least 1 year of experience with learning content development tools such as Articulate 360 (including both Storyline and Rise), Vyond, and Camtasia. 

    Working knowledge of documentation tooling, knowledge-base systems, and LMS platforms (e.g., Confluence, SharePoint, MadCap, Paligo, Docebo, Cornerstone, or similar) 

    Strong content governance discipline - taxonomy, versioning, review cadence, lifecycle. 

    Operational rigor - understands frontline execution, controls, and risk considerations. 

    Learning agility - quickly absorbs new systems, rules, and workflows. 

    Influence without authority - partners effectively with Operations leaders, Product, Engineering, Risk, and Compliance SMEs. 

    Attention to detail - ensures accuracy in materials, controls, and messaging. 

    Continuous improvement mindset - measures effectiveness, leverages feedback and evaluation data, and iterates content and instructional objectives accordingly. 

Years of Experience
   2-4+ years in operations enablement, technical writing, instructional design, or training within a technology-enabled environment.
 
    Bachelor's degree preferred or equivalent work experience.
Why you will love working at TreviPay
  • Competitive salary
  • Paid parental leave
  • Generous paid time off
  • Medical, dental, vision, FSA, Life/AD&D, long and short term disability
  • 401K matching
  •  Employee referral program
At TreviPay we believe:
  • in saying yes to unique and challenging requirements
  • empowered team members are creative team members
  • our products make the customer's day just a little bit better
  • work/life balance makes us all more effective
TreviPay is an Equal Opportunity and Affirmative Action Employer.  We welcome all veterans and disabled applicants.
 
Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact [email protected] to request an accommodation.
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