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Knowledge Base Jobs in Kansas (NOW HIRING)

Digital Ally

Level 1 Technician

Lenexa, KS · On-site

Product Support Level 1 Technicians should have a basic technical understanding of all Digital Ally products. This position should be able to find and follow all install guides, user manuals,

Garmin

Help Desk Analyst 1

Olathe, KS · On-site

$19.50 - $26.50/hr

Job Summary : Garmin is seeking a full-time Helpdesk Analyst 1 at their U.S. headquarters in the Greater Kansas City area. In this role, you will provide first level support to end users and respond

AllSTEM Connections

Help Desk Specialist

Kansas City, KS · On-site

$41K - $58K/yr

We are seeking a customer-centric and resourceful IT Support Specialist to join our team. In this role, you will serve as the primary point of contact for technical assistance, ensuring the smooth

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All JobsKnowledge Base JobsKnowledge Base Jobs in Kansas

Knowledge Base information

See Kansas salary details

$39.7K

$100.5K

$167.2K

How much do knowledge base jobs pay per year?

As of Jun 26, 2026, the average yearly pay for knowledge base in Kansas is $100,503.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,900.00 and $120,400.00 per year, depending on experience, location, and employer.

Which 3 jobs will survive AI?

Knowledge Base roles, such as technical writers, customer support specialists, and trainers, are likely to persist as they require complex communication, empathy, and contextual understanding that AI cannot fully replicate. These jobs often involve interpreting nuanced information, managing relationships, and adapting to new knowledge, making them more resilient to automation. Skills in critical thinking, problem-solving, and domain expertise will continue to be valuable in these roles.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A knowledge base specialist can potentially earn $10,000 a month by developing expertise in technical writing, content creation, or customer support, often through freelance work or remote positions. Building skills in writing, research, and using tools like content management systems can help increase earning potential without a degree, especially with experience and a strong portfolio.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or consulting. These jobs typically involve problem-solving, data analysis, and the use of tools such as databases or software to support decision-making and innovation.

What professions make 200,000 a year without a degree?

Professions such as commercial pilots, real estate brokers, and certain sales managers can earn $200,000 or more annually without requiring a college degree. Success in these roles often depends on experience, skills, licensing, or certifications rather than formal education. High-performance sales roles and specialized trades may also reach this income level with experience and effort.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are popular job titles related to Knowledge Base jobs in Kansas? For Knowledge Base jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Knowledge Base jobs in Kansas look for? The top searched job categories for Knowledge Base jobs in Kansas are:
Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in Kansas as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 7% Part Time, 1% Temporary, 12% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $100,503 per year, or $48.3 per hour.
Operations Enablement Specialist - Content & Curriculum

Operations Enablement Specialist - Content & Curriculum

TreviPay

Overland Park, KS

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.  
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment. 

The Operations Enablement Specialist - Content & Curriculum owns the durable enablement assets that allow Global Operations to execute accurately and compliantly across TreviPay's platform, programs, and controls. This role builds and maintains Standard Operating Procedures, job aids, and knowledge-base content; owns the LMS and documentation lifecycle; and ensures every operational team has current, role-specific guidance aligned to the latest system and process changes. Partnering closely with the Readiness & Delivery counterpart, Product, Engineering, Risk, and Compliance, this Specialist makes sure content is ready on schedule for each release cycle - and stays accurate, findable, and useful long after release.
 
Duties and Responsibilities 
   Build and maintain Standard Operating Procedures, job aids, and knowledge-base content that drive accurate, compliant execution across Global Operations.
   Own the documentation lifecycle: authoring standards, templates, taxonomy, versioning, review cadence, and retirement.
   Own the LMS - curriculum design, course build, learner paths, assignments, completions, and reporting.
   Translate system, policy, and process changes into clear, role-specific operational guidance.
   Partner with the Readiness & Delivery Specialist to deliver content on schedule for each release cycle and to align curriculum with release scope.
   Maintain knowledge-base information architecture (taxonomy, search effectiveness, content health) so frontline teams can find the right content fast.
   Govern content quality - accuracy, voice, structure, accessibility - through review cycles with Operations, Product, Risk, and Compliance SMEs.
   Measure content effectiveness (usage, search success, time-to-competency) and continuously improve based on feedback and outcomes.
   Coach and uplift other contributors on technical writing and instructional design best practices.
   Perform additional duties as assigned to support organizational goals.
 
Qualifications
Competencies/Skills
   Strong technical writing and instructional design skills; able to translate complex systems and processes into clear, operationally usable content and curriculum.
   Working knowledge of documentation tooling, LMS platforms, and knowledge-base systems (e.g., Confluence, SharePoint, MadCap, Paligo, Docebo, Cornerstone, or similar).
   Strong content governance discipline - taxonomy, versioning, review cadence, lifecycle.
   Operational rigor - understands frontline execution, controls, and risk considerations.
   Learning agility - quickly absorbs new systems, rules, and workflows.
   Influence without authority - partners effectively with Product, Engineering, Risk, Compliance, and operational SMEs.
   Attention to detail - ensures accuracy in materials, controls, and messaging.
   Continuous improvement mindset - measures effectiveness and iterates content based on data and feedback.
 
Years of Experience
   2-4+ years in operations enablement, technical writing, instructional design, or training within a technology-enabled environment.
    Bachelor's degree preferred or equivalent work experience.
Why you will love working at TreviPay
  • Competitive salary
  • Paid parental leave
  • Generous paid time off
  • Medical, dental, vision, FSA, Life/AD&D, long and short term disability
  • 401K matching
  •  Employee referral program
At TreviPay we believe:
  • in saying yes to unique and challenging requirements
  • empowered team members are creative team members
  • our products make the customer's day just a little bit better
  • work/life balance makes us all more effective
TreviPay is an Equal Opportunity and Affirmative Action Employer.  We welcome all veterans and disabled applicants.
 
Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact [email protected] to request an accommodation.
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