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Knowledge Base Manager Jobs in Wells, ME (NOW HIRING)

Open Net ME, LLC

Senior Help Desk Support

Portland, ME

$45K - $65K/yr

Identify recurring issues and recommend process improvements, knowledge base updates, and preventive measures. * Assist with endpoint management, system updates, patching, and basic administration ...

Judit Inc

Electrical Engineer (Temp)

Waterboro, ME

A strong candidate will possess a broad knowledge base in multiple engineering disciplines and be ... Effectively communicate with program managers, planners, and technicians. * Drive tasks to ...

Textron

Systems Engineer

Waterboro, ME · On-site

A strong candidate will possess a broad knowledge base in multiple engineering disciplines and be ... risk management and engineering analysis tasks. * Develop imaginative, thorough, practicable ...

Textron

Systems Engineer

Waterboro, ME

A strong candidate will possess a broad knowledge base in multiple engineering disciplines and be ... risk management and engineering analysis tasks. * Develop imaginative, thorough, practicable ...

Sales and Marketing

Sales Representative

Portland, ME

$100K/yr

Maintain a well-informed knowledge base of competitors' activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or ...

SPECTRUM

Sales Representative

Portland, ME · On-site

$27K/yr

Maintain a well-informed knowledge base of competitors' activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or ...

SPECTRUM Careers

Sales Representative

Portland, ME

$100K/yr

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives ... Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals ...

Real Property Management

Property Manager

Dover, NH · On-site

$48K - $58K/yr

Compensation & Benefits Base Salary $48,000 - $58,000 Plus Commission + Bonus Health & Dental ... • Knowledge of the Seacoast NH market and local real estate landscape • Proficiency with ...

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All JobsKnowledge Base JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Wells, ME

Knowledge Base Manager information

See Wells, ME salary details

$25.8K

$62.7K

$122.2K

How much do knowledge base manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for knowledge base manager in Wells, ME is $62,696.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $72,100.00 per year, depending on experience, location, and employer.

What is a knowledge base manager?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a knowledge base manager?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What are some common challenges faced by a knowledge base manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's knowledge management system, ensuring information is accurate, accessible, and up-to-date. They often collaborate with content creators, use tools like content management systems, and may analyze user feedback to improve the knowledge base's effectiveness.
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Wells, ME as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,696 per year, or $30.1 per hour.

AIA INS TERADATA/SNOWFLAKE ADMIN

Avani Technology Solutions, Inc.

Dover, NH • On-site

$18.50 - $24.75/hr

Full-time

Re-posted 6 days ago

Job description

Job Description: -
  • LOOKING FOR TERADATA/SNOWFLAKE ADMIN
  • Monitor availability of the applications work with other support teams in case of exceptions and resolve the incidents.
  • Resolve incidents and adhoc requests handle operational changes.
  • Participate in identifying problems perform root cause analysis contribute to knowledge base.
  • Monitor availability of the applications and notify support team in case of exceptions and also provide update to applications owners and business stakeholder on the status and the potential impact.
  • Experience 7to9yrs
  • Technical Skills- Snowflake Admin
  • Domain Skills- Property & Casualty Insurance
  • Monitor availability of the applications work with other support teams in case of exceptions and resolve the incidents.
  • Resolve incidents and adhoc requests handle operational changes.
  • Participate in identifying problems perform root cause analysis contribute to knowledge base.
  • Monitor availability of the applications and notify support team in case of exceptions and also provide update to applications owners and business stakeholder on the status and the potential impact.
  • Take ownership of tickets including any customer communication and handle queries / clarifications from the customer.
  • Identify process improvements that will stabilize both online and batch processes in applications.
  • Provide daily status updates on tasks assigned to the Sr. Service Analyst / Service Lead - Ensure incidents Service requests Operational change requests and enhancements are handled within the agreed targets.
  • Responsible for coordination with other support groups (such as infrastructure product vendor etc.) - Comply with defined process during task execution (including problem management KEDB management etc.).
  • Participate actively during Knowledge transition (KT sessions) Complete mandatory training for self as identified in the training plan for the project.
  • Act as a buddy for new hires when assigned by supervisor.

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