1

Knowledge Base Content Writer Jobs (NOW HIRING)

Content Writer

Orlando, FL · On-site

$45K - $55K/yr

About the Role We're looking for a content writer who can own a high-volume monthly blog program ... Working knowledge of Asana and Slack. If you don't have it, we'll teach you. It's not a dealbreaker.

Create user guides, training materials, and knowledge base content * Write clear documentation for technical and non-technical users * Collaborate with Product, Engineering, QA, and Implementation ...

New

Content Writer & Producer

Scottsdale, AZ · On-site

$85K - $95K/yr

BASE COMPENSATION: $85,000 - $95,000 annually LOCATION: Scottsdale, AZ WORKPLACE SETTING: Onsite POSITION SUMMARY The Content Writer & Producer is responsible for creating clear, compelling, and ...

Knowledge of content management systems (WordPress, HubSpot). What Does a Typical Day Look Like? A Content Writer / Copywriter's day revolves around producing high-quality, conversion-focused content.

Content Writer & Producer

Scottsdale, AZ · On-site

$85K - $95K/yr

BASE COMPENSATION: $85,000 - $95,000 annually LOCATION: Scottsdale, AZ WORKPLACE SETTING: Onsite POSITION SUMMARY The Content Writer & Producer is responsible for creating clear, compelling, and ...

Junior Content Writer

Dallas, TX · On-site

$60K - $65K/yr

Junior Content Writer Focus on email and blog publication Job Title: Junior Content Writer Job ... Grasp of the English language, including idioms and solid knowledge of current trends in slang and ...

Junior Content Writer Focus on email and blog publication Job Title: Junior Content Writer Job ... Grasp of the English language, including idioms and solid knowledge of current trends in slang and ...

AP Style knowledge * Cross-functional collaboration (PR, SEO, design, social) * Tools: SEMrush ... Competitive base salary * Work across two sister companies under one PR Manager * Access to AI ...

Bachelor's degree in any field or a certified course in marketing or business Proven content writing or copywriting experience Working knowledge of content management systems Excellent English ...

Strong understanding of current email, SEO, and AI search best practices, with the ability to translate that knowledge into well-crafted content tailored to each medium. * Excellent written and ...

AP Style knowledge * Cross-functional collaboration (PR, SEO, design, social) * Tools: SEMrush ... Competitive base salary * Work across two sister companies under one PR Manager * Access to AI ...

Strong understanding of current email, SEO, and AI search best practices, with the ability to translate that knowledge into well-crafted content tailored to each medium. * Excellent written and ...

Extensive knowledge of niche topics within the health, legal, finance, and/or tech industries * Experience writing for the web, with a focus on digital content including long-form guides, how-tos ...

Strong understanding of current email, SEO, and AI search best practices, with the ability to translate that knowledge into well-crafted content tailored to each medium. * Excellent written and ...

Showing results 41-60

Knowledge Base Content Writer information

See salary details

$13

$40

$99

How much do knowledge base content writer jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for knowledge base content writer in the United States is $40.46, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $46.39 per hour, depending on experience, location, and employer.

What does a knowledge base content writer do?

A Knowledge Base Content Writer is responsible for creating, organizing, and maintaining clear and helpful documentation for products, services, or internal processes. They write articles, FAQs, troubleshooting guides, and other resources to help users find information and solve problems independently. This role often involves collaborating with subject matter experts and using feedback to improve existing content, ensuring the knowledge base stays accurate and up-to-date.

How does a knowledge base content writer typically collaborate with subject matter experts (SMEs) to create accurate documentation?

A Knowledge Base Content Writer regularly works alongside subject matter experts (SMEs) to gather detailed information about products, services, or processes. This collaboration often involves conducting interviews, attending product demos, and reviewing technical documentation to ensure all content is accurate and comprehensive. Writers must translate complex concepts into clear, user-friendly language while maintaining consistency with organizational standards. Building strong relationships with SMEs and maintaining open communication channels are key to overcoming challenges such as tight deadlines or rapidly changing information.

What are the key skills and qualifications needed to thrive as a knowledge base content writer, and why are they important?

To thrive as a Knowledge Base Content Writer, you need strong writing skills, subject matter expertise, and experience with documentation standards, often supported by a degree in English, Communications, or a related field. Familiarity with content management systems (CMS), knowledge management platforms, and tools like Zendesk or Confluence is typically expected. Attention to detail, the ability to simplify complex topics, and collaboration are essential soft skills for this position. These skills ensure the creation of clear, accurate, and user-friendly resources that empower users and reduce support workloads.

What is the difference between Knowledge Base Content Writer vs Technical Writer?

AspectKnowledge Base Content WriterTechnical Writer
CredentialsWriting skills, familiarity with knowledge base toolsWriting skills, technical background often preferred
Work EnvironmentCustomer support portals, online help centersManuals, technical documentation, product guides
Industry UsageTech companies, SaaS providers, customer support teamsEngineering, IT, manufacturing, software development
Search & Comparison IntentFocus on user-friendly, accessible content for end-usersFocus on detailed, technical documentation for professionals

The main difference between a Knowledge Base Content Writer and a Technical Writer lies in their focus and work environment. Knowledge Base Content Writers create user-friendly articles for online support portals, while Technical Writers produce detailed technical documents for professionals. Both roles require strong writing skills, but their audiences and content types differ significantly.

Are knowledge base content writers still in demand?

Knowledge base content writers are still in demand as companies prioritize clear, accessible documentation to support customer service and internal training. The role often requires skills in technical writing, familiarity with content management systems, and the ability to adapt to evolving product information. Demand is steady across technology, software, and service industries, especially with the growth of remote work and digital support channels.

Can you work remotely as a knowledge base content writer?

Many knowledge base content writer positions are available for remote work, allowing writers to create and update documentation from any location with internet access. Employers often require strong writing skills, familiarity with content management tools, and the ability to meet deadlines in a remote environment.

What states have the most Knowledge Base Content Writer jobs?

States with the most job openings for Knowledge Base Content Writer jobs include:

What are popular job titles related to Knowledge Base Content Writer jobs?

For Knowledge Base Content Writer jobs, the most frequently searched job titles are:

Content Writer

Orlando, FL • On-site

Dyverse
Marketing • 1 - 10 employees

$45K - $55K/yr

Full-time

Posted 12 days ago


Job description

About the Role

We're looking for a content writer who can own a high-volume monthly blog program for our SEO clients, primarily in the multifamily and housing space. This is not a role where you'll be handed a topic and left to guess. It's a role where you'll build a body of work, month over month, that tells a coherent story about each client property we write for.

The current workload is a high volume of long-form content each month, and we expect that to grow. You should be comfortable working at that volume across multiple client properties without sacrificing quality, so it's worth considering whether that pace suits the way you like to work.

To be clear about how that volume gets done: we expect you to use AI as part of your process. We're not asking you to produce that volume from a blank page. What we are asking for is the harder skill. AI drafts tend to arrive broad and a little generic, and they rarely carry the specific detail or voice a client's property deserves. Your job is to spot those gaps quickly and rewrite the draft into something that sounds like a person who knows the property wrote it. The writers who succeed in this role are excellent editors first. If you enjoy taking a serviceable draft and making it genuinely good, you'll do well here.


 
What You'll Do 
  • Manage a high-volume pipeline of long-form SEO content across multiple client properties and portfolios each month

  • Write Google Business Profile posts and other short-form content as needed

  • Take on additional writing projects as they come up, since our client needs shift

  • Build month-to-month narrative continuity so a year of blogs for a single property reads as one connected story, not 12 disconnected articles

  • Differentiate content across a client portfolio. When 15 properties in the same city need a blog on the same topic, each one needs its own angle, structure, and detail set so no two read alike.

  • Apply SEO best practices to every piece: keyword intent, structure, internal linking, headers, meta descriptions

  • Use AI tools to generate first drafts at speed, then edit and rewrite them into content that reads as human, accurate, and specific to the client

  • Manage your own assignments and deadlines in Asana, and communicate proactively in Slack

  • Absorb editorial feedback and carry it forward so the same notes don't have to be given twice


 
What We're Looking For (required)
  • Command of the English language that holds up under scrutiny. Grammar, mechanics, rhythm, and word choice should be second nature, not something you fix in the last pass.

  • Demonstrated experience writing SEO-friendly content that ranks and reads well

  • Practical fluency with AI as a writing assistant, and more importantly, the editing skill to turn a rough AI draft into publishable work. Heavy rewriting, restructuring, fact-checking, and voice correction will be a daily part of the job.

  • The judgment to keep repetitive assignments from becoming repetitive content. You'll write the same topic many times over, and each version needs to stand on its own.

  • Genuine self-direction. We're fully remote, and nobody will be checking whether you started your day.

  • The ability to internalize feedback. We want a writer whose work in month six is noticeably better than month one because of the notes they've received.

  • Strategic thinking about content. You should be able to look at a client's property, audience, and goals and plan a run of blogs that builds toward something.


 
Nice to Have
  • Experience writing for multifamily, property management, real estate, or adjacent housing industries. This is a significant plus.

  • Familiarity with GEO (generative engine optimization) and how to structure content so it surfaces in AI-generated answers

  • Working knowledge of Asana and Slack. If you don't have it, we'll teach you. It's not a dealbreaker.

 

Please have your samples prepared before you apply so we can move quickly.



Expected Salary Range
  • $45,000-$55,000


 
Work Environment and Physical Demands
  • Primarily remote, with optional opportunities to collaborate in person at the Orlando, Florida office.

  • Up to two required in-person events per year.

  • Availability during core working hours as defined by their team and typically overlap with 9:00 AM to 5:00 PM Eastern time, unless otherwise defined by department leadership.

  • Primarily sedentary work in an office with minimal distractions.

  • Learn and memorize tasks; execute tasks independently; apply knowledge and use judgment to handle situations.

  • Occasionally exert up to 5 pounds of force to lift, carry, push, pull or otherwise utilize and move standard office equipment and objects. When attending conferences or other events, occasionally exert up to 20 pounds of force to lift, carry, push, pull or otherwise utilize and move objects.

  • Perform repetitive motions; substantial movements of the wrists, hands, and fingers for computer keyboard operation.

  • Use near visual acuity to operate a computer, read, and prepare documents.

  • Speak and hear to communicate with team members and clients primarily by video conference.

Employment Type: FULL_TIME