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Knowledge Base Content Writer Jobs (NOW HIRING)

ComparePower.com

Content Writer

Dallas, TX · On-site

CONTENT WRITER ComparePower is seeking a creative storyteller to help share our vision, promote our ... Use your knowledge of SEO and content development to create digital content that helps us g et ...

ComparePower.com

Content Writer

Dallas, TX · On-site

CONTENT WRITER ComparePower is seeking a creative storyteller to help share our vision, promote our ... Use your knowledge of SEO and content development to create digital content that helps us g et ...

Src

Content Writer

Dallas, TX · On-site

Strong knowledge of AP style and editorial best practices. * Ability to maintain organizational voice, tone and writing standards across multiple types of content. * Ability to interact effectively ...

Scottish Rite for Children

Content Writer

Dallas, TX · On-site

Strong knowledge of AP style and editorial best practices. * Ability to maintain organizational voice, tone and writing standards across multiple types of content. * Ability to interact effectively ...

Steampunk

Content Writer

Mclean, VA

$75K - $130K/yr

We're looking for a Content Writer who's passionate about helping people understand and use ... requirements, education, knowledge, skills, competencies, and experience. The projected ...

CaseGuard

Content Writer

Arlington, VA · On-site

$60K - $70K/yr

Strong creative, strategic, analytical, organizational, and personal sales skills, and knowledge ... Ability to generate fresh ideas and creative content. * Having written Spanish capabilities is a ...

Steampunk

Content Writer

Mclean, VA · On-site

$75K - $130K/yr

Overview We're looking for a Content Writer who's passionate about helping people understand and ... requirements, education, knowledge, skills, competencies, and experience. The projected ...

CaseGuard

Content Writer

Arlington, VA · On-site

$60K - $70K/yr

Strong creative, strategic, analytical, organizational, and personal sales skills, and knowledge ... Ability to generate fresh ideas and creative content. * Having written Spanish capabilities is a ...

Steampunk

Content Writer

Mclean, VA

$75K - $130K/yr

Overview We're looking for a Content Writer who's passionate about helping people understand and ... requirements, education, knowledge, skills, competencies, and experience. The projected ...

DecisionPoint | Cortek

Knowledge Base Manager

Ensure content accuracy, clarity, consistency, and alignment with enterprise documentation ... Minimum 4 years of experience in technical writing, knowledge management, or documentation ...

Dyverse

Content Writer

Orlando, FL · On-site +1

$45K - $55K/yr

About the Role We're looking for a content writer who can own a high-volume monthly blog program ... Working knowledge of Asana and Slack. If you don't have it, we'll teach you. It's not a dealbreaker.

Elite-Strategies

Junior Content Writer

Boca Raton, FL · On-site

Working knowledge of content management systems. * Proficient in all Microsoft Office applications. * A portfolio of published articles. * Excellent writing and editing skills. * The ability to work ...

iPullRank

Content Writer

Position Description We're looking for a Content Writer to serve across various clients. This ... Reporting experience and knowledge of fact-checking best practices * Comfort and experience with ...

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Knowledge Base Content Writer information

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How much do knowledge base content writer jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for knowledge base content writer in the United States is $40.46, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $46.39 per hour, depending on experience, location, and employer.

What does a knowledge base content writer do?

A Knowledge Base Content Writer is responsible for creating, organizing, and maintaining clear and helpful documentation for products, services, or internal processes. They write articles, FAQs, troubleshooting guides, and other resources to help users find information and solve problems independently. This role often involves collaborating with subject matter experts and using feedback to improve existing content, ensuring the knowledge base stays accurate and up-to-date.

How does a knowledge base content writer typically collaborate with subject matter experts (SMEs) to create accurate documentation?

A Knowledge Base Content Writer regularly works alongside subject matter experts (SMEs) to gather detailed information about products, services, or processes. This collaboration often involves conducting interviews, attending product demos, and reviewing technical documentation to ensure all content is accurate and comprehensive. Writers must translate complex concepts into clear, user-friendly language while maintaining consistency with organizational standards. Building strong relationships with SMEs and maintaining open communication channels are key to overcoming challenges such as tight deadlines or rapidly changing information.

What are the key skills and qualifications needed to thrive as a knowledge base content writer, and why are they important?

To thrive as a Knowledge Base Content Writer, you need strong writing skills, subject matter expertise, and experience with documentation standards, often supported by a degree in English, Communications, or a related field. Familiarity with content management systems (CMS), knowledge management platforms, and tools like Zendesk or Confluence is typically expected. Attention to detail, the ability to simplify complex topics, and collaboration are essential soft skills for this position. These skills ensure the creation of clear, accurate, and user-friendly resources that empower users and reduce support workloads.

What is the difference between Knowledge Base Content Writer vs Technical Writer?

AspectKnowledge Base Content WriterTechnical Writer
CredentialsWriting skills, familiarity with knowledge base toolsWriting skills, technical background often preferred
Work EnvironmentCustomer support portals, online help centersManuals, technical documentation, product guides
Industry UsageTech companies, SaaS providers, customer support teamsEngineering, IT, manufacturing, software development
Search & Comparison IntentFocus on user-friendly, accessible content for end-usersFocus on detailed, technical documentation for professionals

The main difference between a Knowledge Base Content Writer and a Technical Writer lies in their focus and work environment. Knowledge Base Content Writers create user-friendly articles for online support portals, while Technical Writers produce detailed technical documents for professionals. Both roles require strong writing skills, but their audiences and content types differ significantly.

Are knowledge base content writers still in demand?

Knowledge base content writers are still in demand as companies prioritize clear, accessible documentation to support customer service and internal training. The role often requires skills in technical writing, familiarity with content management systems, and the ability to adapt to evolving product information. Demand is steady across technology, software, and service industries, especially with the growth of remote work and digital support channels.

Can you work remotely as a knowledge base content writer?

Many knowledge base content writer positions are available for remote work, allowing writers to create and update documentation from any location with internet access. Employers often require strong writing skills, familiarity with content management tools, and the ability to meet deadlines in a remote environment.

What states have the most Knowledge Base Content Writer jobs?

States with the most job openings for Knowledge Base Content Writer jobs include:

What are popular job titles related to Knowledge Base Content Writer jobs?

For Knowledge Base Content Writer jobs, the most frequently searched job titles are:

Content Writer

Dallas, TX • On-site

ComparePower.com
1 - 10 employees
Learn more about ComparePower.comexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 10 days ago

Key responsibilities

  • Write, develop, edit, and publish content for various digital platforms including websites, blogs, videos, social media, email campaigns, podcasts, e-books, and whitepapers.

  • Produce digital content that motivates, educates, informs, and promotes the company across multiple platforms, utilizing SEO knowledge to enhance visibility.

  • Research and identify topics of interest, create content strategies, and maintain a content calendar to ensure timely delivery of content.

Job description

CONTENT WRITER

ComparePower is seeking a creative storyteller to help share our vision, promote our brand, and make an impact across different digital platforms.

As part of the content team, you will write, develop, edit, and publish content and copy for a variety of digital platforms, including websites, blogs, videos, email marketing campaigns, advertising campaigns, social media posts, infographics, whitepapers, and more.

We are looking for an independent thinker who enjoys a high growth, performance culture in a fast-paced and entrepreneurial environment that rewards top performers.


About Us

Compare Power ( ComparePower.com ) is a technology-enabled sales and marketing company based in Dallas. Since 2009, the company has been on a mission to simplify the complexities that exist in the deregulated Texas electricity market. With over 45,000 reviews and 4 million users, Compare Power h as become the most highly rated platform in the industry for consumers and businesses to shop, compare, and select an energy provider. We believe every Texan deserves genuine satisfaction with their electricity rate choice and should enjoy the experience of choosing.


Responsibilities

  • Research, write, edit and publish content for websites, blogs, videos, social media posts/campaigns, email campaigns, podcasts, e-books, whitepapers, and more.
  • Produce content that motivates, inspires, educates, informs, sells, and simply provides information, across a multitude of digital platforms.
  • Use your knowledge of SEO and content development to create digital content that helps us g et found via search engines, and showcases our company as a leader within the industry.
  • Produce digital content that has a positive impact on the company, its customers, and the industry.


Qualifications

  • Strong portfolio of work as a content writer.
  • Bachelor's degree in English, communications, journalism, or a related field with demonstrated writing, editing, copyediting, and proofreading skills
  • The ability to proactively seek out and find stories with limited guidance or direction.
  • Strong research and analytical skills, identifying topics of interest with a clear point of view.
  • Understanding of different writing styles that appeal to various target audiences.
  • Experience creating content strategies and maintaining a content calendar.
  • Able to translate creative ideas into persuasive copy.
  • Meeting deadlines in a fast-paced environment.


Bonus Experience

  • Experience creating content on electricity choice topics and themes in Texas.
  • Experience writing copy for Google ads, SEO, and paid media.



What This Role Offers You
The opportunity to join a High-Growth, Entrepreneurial Company. Our growth requires that we continually improve how we do things, and we are seeking people who are excited to grow with us.

We're a lean organization: you'll work closely with those in senior leadership and have exposure to our Executive team (including CEO and COO).

Your dedication and expertise could result in the company making large investments and new business opportunities, therefore your talent and contributions would positively direct your successes within the organization.

In addition to a very competitive salary, we offer a great benefits package including medical, dental, and vision; a generous 401K contribution paid by the company (6%), and an annual bonus (based on the performance of the organization and your overall contributions.)