ZipRecruiter

Log In

1

Knowledge Base Content Manager Jobs in Milwaukee, WI

Hearst

Digital Content Manager

Milwaukee, WI · On-site

Digital Content Manager WISN-TV, the ABC affiliate in Milwaukee, WI is looking for an experienced ... Must have a working knowledge of digital technology * Familiarity with digital analytics

Hearst

Digital Content Manager

Milwaukee, WI · On-site

Digital Content Manager WISN-TV, the ABC affiliate in Milwaukee, WI is looking for an experienced ... Must have a working knowledge of digital technology * Familiarity with digital analytics

C2 Staffing

AI-Enabled Content Marketer

Richfield, WI · Hybrid

$35 - $45/hr

The content calendar, email platform, ad creative, analytics, and AI workflow stack all belong to ... Working knowledge of Shopify Plus or a comparable ecommerce platform, including app management and ...

Brunswick

Web Content Specialist

Menomonee Falls, WI · On-site

Manage digital asset preparation, including image optimization, metadata tagging, and file ... Contribute to internal knowledge base documentation to support team scalability and onboarding.

Brunswick

Product Expert

Menomonee Falls, WI · On-site

$62K - $90K/yr

... knowledge-base content. * Experience supporting product launches, product updates, and customer-facing technical communications. * Experience collaborating with Engineering, Product Management ...

Lund Boats

Product Expert

Menomonee Falls, WI · On-site

$62K - $90K/yr

... knowledge-base content. * Experience supporting product launches, product updates, and customer-facing technical communications. * Experience collaborating with Engineering, Product Management ...

Brunswick Corporation

Product Expert

Menomonee Falls, WI · On-site

$62K - $90K/yr

... knowledge-base content. * Experience supporting product launches, product updates, and customer-facing technical communications. * Experience collaborating with Engineering, Product Management ...

DR Power LLP

Social Media Content Designer

Waukesha, WI · On-site

Strong organizational skills and comfort managing multiple creative projects at once * A creative ... Knowledge / Skills / Abilities Advanced knowledge of social media platforms, audience behaviors ...

Generac

Manager Technical Publications

Waukesha, WI · On-site

... knowledge base articles * Collaborates with engineering, product management, service, and support teams to gather and validate content * Coordinates the end-to-end translation and localization ...

Generac

Senior Manager Technical Publications

Waukesha, WI · On-site

$113K - $156K/yr

... base articles * Collaborate with engineering, product management, service, and support teams to ... Knowledge of UX writing, content strategy, intelligent content (CIDM), and AI-assisted authoring ...

DR Power LLP

Senior Manager Technical Publications

Waukesha, WI · On-site

$113K - $156K/yr

... base articles * Collaborate with engineering, product management, service, and support teams to ... Knowledge of UX writing, content strategy, intelligent content (CIDM), and AI-assisted authoring ...

next page

Showing results 1-20

All JobsKnowledge Base Content JobsKnowledge Base Content Manager JobsKnowledge Base Content Manager Jobs in Milwaukee, WI

Knowledge Base Content Manager information

See Milwaukee, WI salary details

$14

$38

$76

How much do knowledge base content manager jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for knowledge base content manager in Milwaukee, WI is $38.34, according to ZipRecruiter salary data. Most workers in this role earn between $25.82 and $44.52 per hour, depending on experience, location, and employer.

What does a Knowledge Base Content Manager do?

A Knowledge Base Content Manager is responsible for creating, organizing, and maintaining a company's knowledge base, which is a centralized repository of information such as FAQs, guides, and troubleshooting articles. They ensure that content is accurate, up-to-date, and easily accessible to both customers and internal teams. This role often involves collaborating with subject matter experts, analyzing user feedback to identify content gaps, and implementing best practices for knowledge management. Their work helps improve customer support efficiency and empowers users to find answers quickly.

What are the key skills and qualifications needed to thrive as a Knowledge Base Content Manager?

To thrive as a Knowledge Base Content Manager, you need expertise in content creation, information architecture, and a background in technical writing or communications, often supported by a relevant degree. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and SEO best practices is typically required. Strong attention to detail, excellent communication, and collaboration skills help ensure content is clear, accurate, and accessible to diverse audiences. These skills are essential for maintaining a reliable knowledge resource that empowers both customers and internal teams to find information efficiently.

How does a Knowledge Base Content Manager typically collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of content?

A Knowledge Base Content Manager works closely with subject matter experts (SMEs) by conducting regular interviews, content reviews, and feedback sessions to gather up-to-date information and insights. This collaboration ensures that all articles and documentation are technically accurate, comprehensive, and aligned with current processes or products. Managers often facilitate review cycles where SMEs validate content before publication and may also organize training sessions to help SMEs contribute effectively. This ongoing partnership is crucial for maintaining a high-quality, reliable knowledge base that meets the needs of both internal teams and customers.

What is the difference between Knowledge Base Content Manager vs Technical Writer?

AspectKnowledge Base Content ManagerTechnical Writer
Primary FocusManaging and organizing knowledge base content, ensuring accuracy and accessibilityCreating, editing, and formatting technical documentation and manuals
SkillsContent management, editing, project coordination, SEO knowledgeTechnical writing, communication, research, writing skills
Work EnvironmentContent management systems, collaboration with support and product teamsDocumentation tools, word processors, technical platforms
Common CertificationsContent management certifications, technical writing certificationsCertified Professional Technical Communicator (CPTC), technical writing courses

While both roles involve technical content, the Knowledge Base Content Manager oversees the organization and management of the knowledge base, focusing on accessibility and updates. The Technical Writer primarily creates and edits technical documents. Both roles often collaborate but serve different functions within content development and management.

What are popular job titles related to Knowledge Base Content Manager jobs in Milwaukee, WI?

For Knowledge Base Content Manager jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Knowledge Base Content Manager jobs in Milwaukee, WI look for?

The top searched job categories for Knowledge Base Content Manager jobs in Milwaukee, WI are:

Infographic showing various Knowledge Base Content Manager job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $79,738 per year, or $38.3 per hour.

Digital Content Manager

Milwaukee, WI • On-site

Hearst Newspapers
Newspaper Publishers • 1 - 5K employees
Learn more about Hearst Newspapersexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Digital Content Manager

WISN-TV, the ABC affiliate in Milwaukee, WI is looking for an experienced multi-platform journalist to build our station's digital strategy. The Digital Content Manager is responsible for overall management and direction for all digital content efforts of our website and social media efforts along with developing strategies on emerging platforms. The Digital Content Manager serves as a member of the newsroom management team, reporting to the News Director, and spearheads the creation of unique, interesting and dynamic content for all digital platforms.

Responsibilities

  • Manage online content and operations. This includes selecting and writing material for all of our digital platforms
  • Develop and guide execution of strategies to meet digital goals
  • Creatively develop unique content, event coverage and project ideas for all digital platforms
  • Bring urgency, immediacy and real-time strategies to breaking news coverage
  • Work with the digital editors, news crews and producers coordinating and producing content for digital platforms and television
  • Be a digital advocate in daily editorial meetings and other meetings with station management
  • Coordinate training of all newsroom staff to maximize contributions to all digital platforms
  • Coach and frequently share best practices around digital content production and provide feedback to everyone in the newsroom
  • Create digital projects involving news, sales and creative services departments aimed at creating revenue-generating content and projects
  • Communicate with the corporate digital team and other Hearst TV stations on implementation and sharing of best practices
  • Have a great eye for videos with viral potential for all station digital platforms
  • Communicate important metrics concerning digital growth and trends to internal stakeholders 

Requirements

  • Experience with digital content management
  • Must have a working knowledge of digital technology
  • Familiarity with digital analytics
  • Knowledge of Search Engine Optimization
  • Calmly handle breaking news situations
  • Related military experience will be considered

Values in Action

At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.

Benefits

Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.

  • Medical | Dental | Vision
  • 401(k) matching
  • Emotional Wellness Support
  • Paid Time Off
  • Paid Parental Leave
  • LGBTQ+ Health Services
  • Additional benefits to meet your and your family's needs
Hearst Television (HTV) owns and/or operates 35 television and two radio stations serving 27 media markets across 39 states reaching over 22 million U.S. television households. HTV is recognized as one of the industry's premier broadcasting companies and has been honored with numerous awards for distinguished journalism, industry innovation, and community service.
We are an Equal Opportunity Employer. we do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national, origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

Apply