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Kiosk Supervisor Jobs (NOW HIRING)

Hillman Group

Lead, recruit, train, motivate, and coach a team of kiosk technicians and operations support ... supervisors, wearing required personal protective equipment, and participating in and supporting ...

Ceasars Entertainment

CAGE CASHIER

Shelbyville, IN · On-site

$14.25 - $17.25/hr

... key, kiosk cassette key, kiosk cash box, and cap key. * Access to general gaming floor. * Under the supervision of the Cage Supervisor, the Cage Cashier is responsible for the controlling and ...

Caesars Entertainment

CAGE CASHIER

Shelbyville, IN · On-site

$14.25 - $17.25/hr

Under the supervision of the Cage Supervisor, the Cage Cashier is responsible for the controlling ... kiosk cash box, and cap key. * Access to general gaming floor.

Mellow Mushroom

Cashier - Concessions

Pigeon Forge, TN · On-site

$11 - $14.75/hr

Answer questions about kiosk location, prices of goods sold there. * Under the guidance of a supervisor, maintain kiosk records with information on products used and food served to customers.

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Kiosk Supervisor jobs near you
Infographic showing various Kiosk Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Regional Key Tech (KT) Service Manager

Cincinnati, OH • On-site

hillman
Investment Clubs and Venture Capital Companies • 11 - 50 employees
Learn more about hillmanexternal

Full-time

Posted 15 days ago

Job description

Job Summary

The Regional Key Tech (KT) Service Manager leads and develops a team of 30–40 kiosk technicians and 2 operations support managers, driving sales growth (i.e. at least 5% YoY) through optimal kiosk placement, effective merchandising, and maintaining high uptime (98%+). The role calls for strong people leadership, innovative thinking, and hands-on mentorship to keep the team competitive and responsive to local market trends. This is a "hands-on" role, requiring significant travel within the region to meet, evaluate and mentor kiosk technicians.

This position is ideally based in the Cincinnati, OH area and requires frequent travel throughout a multi-state territory across the Midwest and Southeast, with up to 80% travel to support field technicians, customer relationships, and operational performance.

Essential Job Functions*

  • Lead, recruit, train, motivate, and coach a team of kiosk technicians and operations support managers to achieve performance and business objectives.
  • Develop, implement, and enforce policies and procedures related to territory operations, logistics, and field execution.
  • Drive full P&L responsibility, ensuring achievement or exceedance of top- and bottom-line financial goals.
  • Travel up to 80% to ensure kiosk technical standards are consistently met, while partnering with technicians and support managers to optimize kiosk placement and strengthen customer relationships.
  • Motivate and hold teams accountable for driving kiosk revenue, operational efficiency, and service excellence.
  • Analyze performance metrics and operational data to identify opportunities, develop action plans, and execute improvements.

 

* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

  • Bachelor's degree or equivalent relevant experience preferred.
  • 5+ years of directing a Technical Field Service organization at a regional or area management level preferred.

Competencies – Knowledge, Skills and Abilities

  • Demonstrated ability to consistently achieve operating P&L objectives, manage budgets effectively, and establish clear goals and performance expectations for direct reports.
  • Strong analytical skills with the ability to evaluate performance metrics, identify opportunities, and translate insights into actionable business decisions.
  • Proficient in interpreting data reports to manage, monitor, and improve overall business performance.
  • Flexibility to work varied schedules, including evenings and weekends, to meet business and operational needs.
  • Advanced proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
  • Technical expertise relevant to field service and kiosk operations (Basic electrical and electro-mechanical).
  • Builds, develops, and manages a workforce aligned to organizational goals, budget constraints, and staffing needs; recruits and supports a diverse workforce across various work environments.
  • Other duties as assigned

Operational Equipment

  • Valid Driver’s License

Work Environment and Physical Demands

Work Environment

Sales/Service: Environment varies due to location/store set-up. May be exposed to cramped quarters, dust, fumes, or odors. Travel required daily. May have to drive 200 miles daily. Hand/eye coordination required. Function vision and hearing required.

Physical Demands

Sales/Service: Medium, lifting up to 30 lbs., occasionally pushing/pulling up to 100 lbs.

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