Deep understanding of Salesforce platform features, including Sales Cloud, Service Cloud, Affinaquest RM or Kindsight ascend, and Education Cloud. * Strong analytical and problem-solving skills.
Deep understanding of Salesforce platform features, including Sales Cloud, Service Cloud, Affinaquest RM or Kindsight ascend, and Education Cloud. * Strong analytical and problem-solving skills.
Deep understanding of Salesforce platform features, including Sales Cloud, Service Cloud, Affinaquest RM or Kindsight ascend, and Education Cloud. * Strong analytical and problem-solving skills.
Quick apply
Deep understanding of Salesforce platform features, including Sales Cloud, Service Cloud, Affinaquest RM or Kindsight ascend, and Education Cloud. * Strong analytical and problem-solving skills.
Kindsight information
How does a Kindsight specialist typically collaborate with other professionals in a behavioral health setting?
What is the difference between Kindsight vs Customer Support Specialist?
| Aspect | Kindight | Customer Support Specialist |
|---|---|---|
| Required Credentials | Technical certifications, relevant industry training | Customer service certifications, communication skills |
| Work Environment | Technical teams, IT departments | Call centers, client-facing roles |
| Industry Usage | Telecommunications, tech companies | Retail, service industries |
Kindight typically involves technical expertise related to network or software troubleshooting, often requiring certifications and working within IT teams. Customer Support Specialists focus on assisting clients through communication, often in call centers or support desks. While both roles support customer needs, Kindight is more technical, whereas Customer Support Specialists emphasize communication skills and customer interaction.
What are the key skills and qualifications needed to thrive as a Kindsight analyst, and why are they important?
What are Kindsight professionals and what do they do?

$67 - $83/hr
Full-time
Re-posted 10 days ago
Job description
Location: United States/Canada
IntraEdge is seeking a seasoned Salesforce Advancement Solution Architect with a deep understanding of Higher Education Advancement to join its team. In this role, you will be instrumental in designing, developing, and implementing complex Salesforce solutions that drive fundraising and alumni engagement for our Higher Education clients.
As a Salesforce Advancement Solution Architect, you will be responsible for translating complex business requirements into technical solutions, leading design workshops, and providing functional guidance throughout the entire project lifecycle. You will collaborate closely with clients, project managers, and development teams to ensure successful delivery of projects.
- Lead the design and development of Salesforce solutions for Higher Education advancement, including fundraising, alumni relations, and donor management.
- Collaborate with clients to understand their business requirements and translate them into technical specifications.
- Develop and document detailed solution designs, including data models, workflows, integrations, and user interfaces.
- Provide technical leadership and mentorship to project teams.
- Ensure adherence to Salesforce best practices and industry standards.
- Conduct system analysis, design, development, testing, and implementation.
- Troubleshoot and resolve technical issues.
- Stay up to date on Salesforce advancement and industry trends.
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- 5+ years of experience as a Salesforce Advancement Solution Architect or equivalent role.
- Proven experience in implementing Salesforce solutions for Higher Education advancement.
- Deep understanding of Salesforce platform features, including Sales Cloud, Service Cloud, Affinaquest RM or Kindsight ascend, and Education Cloud.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Salesforce certifications (e.g., Certified Advanced Administrator, Certified Platform Developer I/II)
- Experience with Higher Education fundraising and alumni relations processes.
- Knowledge of data integration and ETL processes.
- Experience with Agile methodologies.
About IntraEdge
Sourced by ZipRecruiter
At heart, we are a technology, products and services organization In our soul, it’s the people who make us what we are — the professionals we train and connect to next-level opportunities and the experts who create innovative solutions and value for our national and international partners. It’s true that innovative technology can provide a major boost to your business, but you also need the right talent pushing it forward. This critical combination is what we offer all of our partners: cutting edge tech solutions and the expertise to bring it to life.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Chandler, AZ, US
Year founded
2002