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Keyholder Manager Jobs in Silver Spring, MD (NOW HIRING)

Once Upon A Child

Keyholder - Opener/Closer

Timonium, MD · On-site

$18 - $20/hr

... management roles What You'll Do As a Keyholder, you help keep the store running smoothly and create a welcoming experience for parents, kids, and sellers. You will: • Lead assigned shifts ...

Level99 Entertainment

Entertainment Keyholder

Tysons, VA · On-site

$21 - $23/hr

OVERVIEW The Entertainment Keyholder is a junior manager at Level99, overseeing all entertainment operations to create a positive environment for Players and team members. They collaborate with ...

Level99 Entertainment

Entertainment Keyholder

Mclean, VA · On-site

$21 - $23/hr

OVERVIEW The Entertainment Keyholder is a junior manager at Level99, overseeing all entertainment operations to create a positive environment for Players and team members. They collaborate with ...

Southern Tide

Keyholder (P/T), Ashburn, VA

Ashburn, VA

$14.25 - $18/hr

The Keyholder has responsibility for assisting with the daily operations of the Southern Tide ... Provide suggestions to management for merchandising which may improve sales. * Build a personal ...

Oxford Industries

Keyholder (P/T), Ashburn, VA

Ashburn, VA · On-site

$14.25 - $18/hr

The Keyholder has responsibility for assisting with the daily operations of the Southern Tide ... Provide suggestions to management for merchandising which may improve sales. * Build a personal ...

Torrid

Keyholder

Fairfax, VA

$13.77 - $15.49/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... In partnership with management team, ensure store is achieving company objectives and KPI goals

Torrid

Keyholder

Sterling, VA

$13.77 - $16.05/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... In partnership with management team, ensure store is achieving company objectives and KPI goals

Southern Tide

Keyholder (P/T), Ashburn, VA

Ashburn, VA · On-site

$14.25 - $18/hr

The Keyholder has responsibility for assisting with the daily operations of the Southern Tide ... Provide suggestions to management for merchandising which may improve sales. * Build a personal ...

Torrid

Keyholder

Sterling, VA · On-site

$13.77 - $16.05/hr

As a Keyholder, you'll be responsible for providing support and assistance to the store management ... In partnership with management team, ensure store is achieving company objectives and KPI goals

Under Armour

Sales Keyholder, PT

Oxon Hill, MD · On-site

$14.25 - $17.75/hr

Manage loss prevention, safety, and audit expectations and results * Ensure the store is neat ... Assume Stock Keyholder responsibilities as necessary * Perform other tasks as assigned by ...

Under Armour, Inc.

Sales Keyholder, PT

Oxon Hill, MD · On-site

$14.25 - $17.75/hr

Manage loss prevention, safety, and audit expectations and results * Ensure the store is neat ... Assume Stock Keyholder responsibilities as necessary * Perform other tasks as assigned by ...

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Keyholder Manager information

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How much do keyholder manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for keyholder manager in Silver Spring, MD is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.40 per hour, depending on experience, location, and employer.

What is a keyholder manager?

Keyholder Managers are employees who have been given the responsibility of opening and closing a retail store or business. They are trusted with keys and security codes, and often supervise the premises during opening and closing hours. In addition to these duties, Keyholder Managers typically handle cash, oversee staff during certain shifts, and ensure that store policies and procedures are followed. Their role is vital for maintaining store security and smooth daily operations. They may also step in to handle customer service issues or emergencies as needed.

What are the key skills and qualifications needed to thrive as a keyholder manager, and why are they important?

To thrive as a Keyholder Manager, you need strong leadership abilities, retail experience, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store security protocols is typically required. Excellent communication, reliability, and problem-solving skills help you stand out in managing staff and handling customer concerns. These skills ensure smooth store operations, safeguard assets, and foster a positive team and customer environment.

What are some common challenges faced by keyholder managers, and how can they effectively address them?

Keyholder Managers often encounter challenges such as balancing opening or closing responsibilities with regular managerial duties, ensuring store security, and responding to unexpected situations like staff call-outs or emergencies. To address these challenges, successful Keyholder Managers prioritize clear communication with their teams, maintain thorough checklists for opening and closing procedures, and stay adaptable to shifting schedules. Building strong relationships with both staff and upper management also helps in delegating tasks efficiently and resolving issues quickly.

What is the difference between Keyholder Manager vs Keyholder?

AspectKeyholder ManagerKeyholder
Required CredentialsBasic retail or security certifications, leadership skillsBasic retail or security certifications, customer service skills
Work EnvironmentSupervisory role in retail or security settingsFrontline staff in retail or security settings
Employer & Industry UsageRetail stores, security companies, hospitalityRetail stores, security companies, hospitality
Common Search & ComparisonYesYes

The Keyholder Manager oversees keyholders and staff, handling scheduling and operations, while the Keyholder primarily manages opening/closing duties and customer interactions. Both roles require similar certifications but differ in responsibility level and scope within the organization.

Is a keyholder manager an entry-level job?

A keyholder manager position is typically not considered entry-level, as it usually requires previous experience in retail or management, along with leadership skills. It often involves supervising staff, handling store operations, and making decisions, which generally demand more than basic job skills. However, some companies may promote from entry-level roles if candidates demonstrate strong responsibility and reliability.

What qualifications do you need to be a Keyholder Manager?

Keyholder Managers typically need previous retail or management experience, strong leadership skills, and good communication abilities. A high school diploma or equivalent is usually required, and some employers may prefer certifications in customer service or safety procedures. Familiarity with point-of-sale systems and scheduling tools can also be beneficial.

What cities near Silver Spring, MD are hiring for Keyholder Manager jobs?

Cities near Silver Spring, MD with the most Keyholder Manager job openings:

Keyholder Manager jobs near you

Keyholder - Opener/Closer

Timonium, MD • On-site

Once Upon A Child Timonium
See more jobs at Once Upon A Child Timoniumexternal

$18 - $20/hr

Part-time

Retirement, PTO

Re-posted 1 hour ago

Job description

Do you love kids’ fashion, great deals, and creating a fun shopping experience? Join Once Upon A Child, North America’s #1 children’s resale franchise, where we make style affordable and sustainable for families every day. 
We’re looking for an energetic, customer-obsessed Keyholder to help lead our team and deliver an amazing in-store experience. If you’re outgoing, detail-oriented, and excited by a fast-paced retail environment, this is the perfect opportunity to grow your skills and have fun at work.
Why You’ll Love Working With Us 
• $250 Shopping Spree Hiring Bonus after 90 days (20+ hrs/week) 
• Weekly paychecks 
• 30%+ employee discount 
• Flexible scheduling 
• Paid sick leave, holidays, and PTO 
• Paid training + leadership development 
• 401(k) eligibility 
• A supportive, inclusive team environment 
• Real opportunities to grow into management roles
What You’ll Do 
As a Keyholder, you help keep the store running smoothly and create a welcoming experience for parents, kids, and sellers. 
You will: 
• Lead assigned shifts—motivating the team, driving great service, and ensuring smooth daily operations 
• Open and close the store, including key control, cash handling, and security procedures 
• Greet customers, assist with shopping needs, and make product recommendations 
• Manage the buying process: review items brought in by customers, evaluate condition/quality, and communicate our Buy Policy with confidence 
• Price and tag merchandise, restock the sales floor, and maintain brand-standard store displays 
• Support in-store events, promotions, and merchandising resets 
• Operate the POS system for sales, buys, and returns 
• Maintain store cleanliness and organization 
• Support and coach team members to provide exceptional customer experiences 
• Jump in wherever needed—teamwork is everything here!
 
Who Thrives in This Role 
We’re looking for someone who is: 
• Friendly, outgoing, and excited to help people 
• Passionate about kids’ fashion, resale, and sustainability 
• A strong multitasker who stays upbeat in a fast-paced environment 
• Organized with excellent attention to detail 
• A natural leader—reliable, proactive, and comfortable directing a shift 
• Great at communication and customer engagement 
• Able to work a flexible schedule (weekends + some holidays required)
Qualifications 
• 1+ year of retail, customer service, or shift-lead/keyholder experience 
• Proven leadership skills and comfort handling cash procedures 
• Strong communication and interpersonal skills 
• Ability to lift up to 40 lbs., stand/walk for up to 8 hours, and perform typical retail physical tasks 
• High school diploma or equivalent preferred
Ready to Join the Fun? 

If you’re excited to build retail experience with a brand parents love, we’d love to meet you! Apply today and join a team that values creativity, sustainability, and great customer service.