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Key Holder Manager Jobs in Boston, MA (NOW HIRING)

Ardene

Key Holder

Peabody, MA · On-site

$17.50 - $18.50/hr

The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Key Holder is responsible for all store operations. Responsibilities ...

Ardene

Key Holder

Peabody, MA · On-site

$17.50 - $18.50/hr

The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Key Holder is responsible for all store operations. Responsibilities ...

Little Words Project

Key Holder

Boston, MA · On-site

$15.25 - $19/hr

We're looking for a Key Holder to help lead the way at our Boston store! This role is perfect for ... What you'll do: * Work alongside the Store Manager & Assistant Store Manager to inspire and ...

Little Words Project

Key Holder

Boston, MA · On-site

$15.25 - $19/hr

We're looking for a Key Holder to help lead the way at our Boston store! This role is perfect for ... What you'll do: * Work alongside the Store Manager & Assistant Store Manager to inspire and ...

Little Words Project

Key Holder

Boston, MA

$15.25 - $19/hr

We're looking for a Key Holder to help lead the way at our Boston store! This role is perfect for ... What you'll do: * Work alongside the Store Manager & Assistant Store Manager to inspire and ...

Ardene

Key Holder

Peabody, MA · On-site

$17.50 - $18.50/hr

The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Key Holder is responsible for all store operations. Responsibilities ...

Georgio's Liquors

Key Holder/Assistant Manager

Waltham, MA

$15.25 - $19/hr

Join Georgio's Liquors as a Key Holder/Assistant Manager! Are you a natural leader with a passion for customer service and teamwork? Georgio's Liquors is seeking a Key Holder/Assistant Manager to ...

Psycho Bunny

Key Holder

Wrentham, MA · On-site

$15.25 - $19.25/hr

The Opportunity Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals ...

Eighteen Hundred Inc.

Key Holder

Burlington, MA · On-site

$18/hr

The Opportunity Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals ...

Eighteen Hundred Inc.

Key Holder

Wrentham, MA · On-site

$18/hr

The Opportunity Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals ...

Psycho Bunny

Key Holder

Burlington, MA · On-site

$15.25 - $19/hr

The Opportunity Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals ...

Petco

Key Holder

Medford, MA · On-site

$14.50 - $18.25/hr

Act as the primary point of contact in the absence of store management. * Support sales initiatives ... The Key Holder is expected to be regularly present on the sales floor, leading by example and ...

Petco

Key Holder

Saugus, MA · On-site

$14.25 - $17.75/hr

Act as the primary point of contact in the absence of store management. * Support sales initiatives ... The Key Holder is expected to be regularly present on the sales floor, leading by example and ...

Petco

Key Holder

Dedham, MA · On-site

$14.50 - $18/hr

Act as the primary point of contact in the absence of store management. * Support sales initiatives ... The Key Holder is expected to be regularly present on the sales floor, leading by example and ...

Petco

Key Holder

Medford, MA · On-site

$14.50 - $18.25/hr

Act as the primary point of contact in the absence of store management. * Support sales initiatives ... The Key Holder is expected to be regularly present on the sales floor, leading by example and ...

Petco

Key Holder

Dedham, MA · On-site

$14.50 - $18/hr

Act as the primary point of contact in the absence of store management. * Support sales initiatives ... The Key Holder is expected to be regularly present on the sales floor, leading by example and ...

Everything But Water

Key Holder

Natick, MA

$14.50 - $18/hr

Natick Collection The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to ...

Georgio's Liquors

Key Holder/Assistant Manager

Waltham, MA · On-site

$15.25 - $19/hr

DESCRIPTION Join Georgio's Liquors as a Key Holder/Assistant Manager! Are you a natural leader with a passion for customer service and teamwork? Georgio's Liquors is seeking a Key Holder/Assistant ...

Georgio's Liquors

Key Holder/Assistant Manager

Waltham, MA · On-site

$15.25 - $19/hr

Join Georgio's Liquors as a Key Holder/Assistant Manager! Are you a natural leader with a passion for customer service and teamwork? Georgio's Liquors is seeking a Key Holder/Assistant Manager to ...

Petco

Key Holder

Saugus, MA

$14.25 - $17.75/hr

Act as the primary point of contact in the absence of store management. * Support sales initiatives ... The Key Holder is expected to be regularly present on the sales floor, leading by example and ...

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All JobsKey Holder JobsKey Holder Manager JobsKey Holder Manager Jobs in Boston, MA

Key Holder Manager information

See Boston, MA salary details

$10

$16

$21

How much do key holder manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for key holder manager in Boston, MA is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a key holder manager?

Key Holder Managers are retail or store employees who are entrusted with the keys to a business location and are responsible for opening and closing the store. In addition to these duties, they often supervise staff, handle basic administrative tasks, and ensure the security of the premises. Key Holder Managers act as a point of contact when higher management is not present and may also assist with customer service, cash handling, and inventory management. Their role is essential for maintaining smooth daily operations and upholding company policies.

How does a key holder manager balance opening and closing responsibilities with team leadership duties?

Key Holder Managers are often responsible for both opening and closing the store, which means their schedules can vary and may require flexibility. In addition to securing the premises, they also oversee daily store operations, address customer issues, and support team members during shifts. Balancing these responsibilities involves strong time-management skills and the ability to prioritize urgent tasks, such as supervising cash handling or managing inventory. Successful Key Holder Managers foster a collaborative environment by mentoring junior staff and ensuring smooth transitions between shifts.

What are the key skills and qualifications needed to thrive as a key holder manager?

To thrive as a Key Holder Manager, you need experience in retail operations, leadership abilities, and a strong understanding of store policies and security protocols. Familiarity with point-of-sale (POS) systems, inventory management software, and alarm/security systems is typically required. Excellent communication, reliability, and problem-solving skills help you manage staff, handle customer concerns, and respond to emergencies. These skills ensure the smooth daily operation of the store and the safety of both employees and assets.

What is the difference between Key Holder Manager vs Key Holder?

AspectKey Holder ManagerKey Holder
ResponsibilitiesOversees store operations, manages staff, handles customer issues, and supports sales goals.Performs opening/closing duties, assists customers, maintains store cleanliness, and manages stock.
Required CredentialsHigh school diploma; experience in retail; leadership skills.High school diploma; retail experience preferred.
Work EnvironmentRetail store, supervisory setting, often during peak hours.Retail store, front-line role, flexible hours.

The Key Holder Manager typically has additional leadership responsibilities and oversees store operations, while a Key Holder primarily handles daily store tasks and customer service. Both roles require retail experience, but the manager position involves supervising staff and managing overall store performance.

Is a key holder manager an entry-level job?

A key holder manager position is typically not considered entry-level, as it usually requires previous retail or management experience, strong leadership skills, and familiarity with store operations. It often serves as a mid-level role with responsibilities such as supervising staff, opening and closing the store, and handling customer issues.

Is being a key holder manager a good job?

A key holder manager is responsible for opening and closing a retail store, supervising staff, and ensuring daily operations run smoothly. The role often involves leadership, customer service, and inventory management, with typical schedules including evenings and weekends. Compensation varies by employer but generally offers opportunities for advancement within retail management.

What are popular job titles related to Key Holder Manager jobs in Boston, MA?

For Key Holder Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Key Holder Manager jobs in Boston, MA look for?

The top searched job categories for Key Holder Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Key Holder Manager jobs?

Cities near Boston, MA with the most Key Holder Manager job openings:

Key Holder Manager jobs near you
Infographic showing various Key Holder Manager job openings in Boston, MA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $34,796 per year, or $16.7 per hour.

Key Holder

Ardene

Peabody, MA • On-site

$17.50 - $18.50/hr

Full-time

Retirement

Posted 9 days ago

Job description

THIS COULD BE YOU!

Want to be part of an amazing team? If you're a friendly and energetic person with an interest in fashion retail - we want to hear from you.

The Role

The Key Holder assists with all visual, merchandising and marketing directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Key Holder is responsible for all store operations.

Responsibilities Include:

  • In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
  • Ensuring outstanding service by creating a friendly environment. This includes greeting, acknowledging and re-approaching every customer, and being knowledgeable about products.
  • Processing purchases at the register.
  • Adhering to all company policies.
  • Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
  • Performing any other related duties as directed by the Store Manager.

Qualifications:

  • Minimum 1-year retail experience
  • High school diploma an asset
  • Excellent selling and customer service abilities
  • Strong time management and priority-setting skills
  • Strong communication and interpersonal skills
  • Ability to delegate tasks and take ownership
  • Ability to lead a team in a positive and inclusive manner

Physical Requirements: 

  • Ability to stand for extended periods and climb a ladder;
  • Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements: 

  • Days, evenings and weekends.

The expected wage range for this role is between $17.50 to $18.50. 

Please be advised that Ardene complies with minimum wage legislation. However, it can take up to three months following a minimum wage increase to update the job description wage information for our positions.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

 Dynamic and friendly work environment

 Flexible Schedule

 Employee discount

 Upgraded eligibility for Ardene Rewards

 Birthday paid off

 Supportive and caring management team

 Wellness initiatives

 Employee and family assistance program

 401 k

 Cool contests

 Advancement opportunities

At Ardene, you're more than an employee - you're part of a fun, dynamic and energetic family.

Apply