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Kennel Coordinator

Humane Society for Hamilton County Starting Pay: $17.00–$18.00 per hour

Lead the floor. Support the team. Protect the standard of care.

The Humane Society for Hamilton County is hiring a Kennel Coordinator to help lead daily kennel operations in partnership with the Kennel Manager. This is a hands-on leadership role for someone who can balance animal care, team support, accountability, and fast-moving shelter operations with confidence and consistency. If you are skilled in animal handling, strong in communication, and ready to help a team stay focused, safe, and effective every day, this is meaningful work with real impact.

What You’ll Do

In this role, you will:

• Assist the Kennel Manager in leading daily kennel operations and supporting the kennel team
• Help ensure the animals in your care receive outstanding care through proper cleaning, nutrition, daily enrichment, and close observation
• Monitor the physical and mental well-being of dogs and cats in the building and communicate concerns quickly to the appropriate leaders
• Support and guide staff during animal showings and help ensure strong customer service and successful adoption matches
• Train team members on animal handling, department protocols, customer interactions, and proper introduction procedures
• Help coach, motivate, and redirect Canine Care Specialists throughout the day to keep work on track and standards high
• Step into a leadership role when the Kennel Manager is not on site and help ensure a clear plan is in place for the team
• Participate in onboarding and training new animal care employees
• Help manage staff schedules as needed and coordinate a monthly position schedule for the kennel team
• Ensure cleaning tasks, sanitation protocols, supply organization, and department expectations are completed thoroughly and on time
• Help maintain work areas including cleaning hubs, public hallways, visiting rooms, the kennel kitchen, indoor exercise areas, and outdoor play yards
• Monitor inventory needs and report weekly food and supply needs as requested
• Ensure medical books are completed daily and help ensure animals needing transport are ready for volunteers
• Assist with opening and closing responsibilities, including completing pre-checkout expectations and helping lead the shelter in the manager’s absence
• Provide support in difficult or escalated situations involving staff, customers, or animals
• Participate in HSHC events, activities, and off-site duties as needed

What We’re Looking For

We’re looking for someone who:

• Has at least 2 years of experience demonstrating advanced, humane animal handling in a shelter, boarding, training, or veterinary clinic setting
• Has at least 2 years of experience managing or supervising others
• Is Fear Free Certified
• Understands shelter-related contagious illnesses and how to identify and manage them appropriately
• Has experience with animal behavior modification and training programs
• Is highly comfortable using computers, email, Microsoft Office, and systems such as PetPoint, Excel, or similar databases
• Is a self-starter with strong problem-solving skills and initiative
• Can multitask, prioritize, and stay steady in a fast-paced environment
• Communicates clearly and professionally
• Can navigate stressful situations, conflict, and unexpected challenges with maturity
• Is flexible to work nights and weekends
• Thrives in an environment with animal sounds, smells, allergens, and constant movement
• Embraces a no-kill philosophy and a “whatever it takes” attitude

Benefits

Because the Humane Society for Hamilton County is committed to the success and overall well-being of our team, we are proud to offer our full-time employees the following comprehensive benefits package:

• Medical Insurance: HSHC pays a flat amount toward each, full-time employee’s individual medical premium to make this benefit affordable. FT Employees are eligible for coverage on the first day of the month after their hire date. Multiple medical plans provided through Anthem BC/BS from which you can choose the best plan/deductible to meet your needs and budget.
• Dental & Vision Insurance: FT Employees are eligible for coverage on the first day of the month after their hire date. Our dental and vision plans are both comprehensive and affordable. These premiums are not covered by HSHC.
• Life Insurance: Each employee receives complimentary life insurance.
• Generous Paid Time Off starts accruing on your first day of employment.
• 401(K) Matching
• Employees Paid Weekly
• Professional Development & Career Planning
• Long/Short Term Disability
• FSA/HSA
• Employee Assistance Program
• Identity Theft Protection
• Mental Health Services
• Retirement Planning
• Annual Vaccines
• Monthly Preventatives
• Diagnostic Testing
• Prescription food and medications with a current DVM prescription (some exceptions apply)
• FREE X-Rays when staff time permits and no sedation is required (does not include cost to read results, some exceptions may apply)
• FREE Pet Supplies when available

Additional benefits available to full-time employees include:

• Long/Short Term Disability
• FSA/HSA
• Employee Assistance Program
• Identity Theft Protection
• Mental Health Services
• Retirement Planning

All employee owned pets are eligible for significantly discounted products and services including:

• Annual Vaccines
• Monthly Preventatives
• Diagnostic Testing
• Prescription food and medications with a current DVM prescription (some exceptions apply)
• FREE X-Rays when staff time permits and no sedation is required (does not include cost to read results, some exceptions may apply) FREE Pet Supplies when available

Ready to Apply?

At the Humane Society for Hamilton County, the work we do is life-changing — for animals, for families, and for our community. If that mission speaks to you, we would love to hear from you. Candidates should apply online or email a resume and cover letter to humanresources@hamiltonhumane.com