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Kdp Customer Service Jobs (NOW HIRING)

Keurig Dr Pepper, Inc.

Vending Technician

Avenel, NJ · On-site

$27.24/hr

... customer service-oriented individual who enjoys working in a fast-paced environment. You enjoy ... KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet ...

Keurig Dr Pepper

Field Distribution Supervisor

Pewaukee, WI · On-site

$70K - $84K/yr

Ensure accurate deliveries and excellent customer service. * Supervise the planning and scheduling ... KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet ...

Keurig Dr Pepper

Operations Manager

Pittsburgh, PA · On-site

$95K - $115K/yr

... customer service. Regularly flex between hands on tactical and strategic work as necessary ... KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet ...

Keurig Dr Pepper

Customer Sales Lead

Tempe, AZ · On-site

$62K - $85K/yr

... Services, Dependent Scholarship Program, Tuition Reimbursement, Education Assistance, Employee ... KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet ...

Keurig Dr Pepper

Vending Technician

Tampa, FL · On-site

$21.95/hr

... customer service-oriented individual who enjoys working in a fast-paced environment. You enjoy ... KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet ...

Keurig Dr Pepper, Inc.

Vending Technician

New York, NY · On-site

$28.48/hr

... customer service-oriented individual who enjoys working in a fast-paced environment. You enjoy ... KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet ...

Aramark

Custodial Services Worker - KDP - Aspers

Aspers, PA · On-site

$14.75 - $17.75/hr

Here at Aramark, we take pride in our level of service and safety we provide! Cleanliness is a ... our customers can stay happy and healthy. The best part? It's just the starting point of your ...

Aramark

Recycler - KDP - Columbus

Columbus, OH · On-site

$16.50 - $18.50/hr

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees ... Interact with clients, employees, vendors, customers, and guests about business-related activities ...

Keurig Dr Pepper

Vending Technician

San Antonio, TX · On-site

$26.12/hr

... service paperwork with precision. Provide customers with guidance on preventive maintenance and ... KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet ...

Keurig Dr Pepper

Vending Technician

Austin, TX · On-site

$26.12/hr

... service and face to face customer interaction experience EPA certification preferred Lift, push and pull a minimum of 40 lbs repeatedly Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading ...

Keurig Dr Pepper, Inc.

Vending Technician

San Antonio, TX · On-site

$26.12/hr

... service paperwork with precision. * Provide customers with guidance on preventive maintenance and ... KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet ...

Keurig Dr Pepper

Vending Technician

Austin, TX

$26.12/hr

... service and face to face customer interaction experience * EPA certification preferred * Lift, push and pull a minimum of 40 lbs repeatedly Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a ...

Keurig Dr Pepper

Vending Technician

Austin, TX · On-site

$26.12/hr

... service and face to face customer interaction experience * EPA certification preferred * Lift, push and pull a minimum of 40 lbs repeatedly Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a ...

Keurig Dr Pepper

Vending Technician

Manor, TX

$26.12/hr

... service and face to face customer interaction experience * EPA certification preferred * Lift, push and pull a minimum of 40 lbs repeatedly Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a ...

Keurig Dr Pepper

Vending Technician

Manor, TX

$26.12/hr

... service and face to face customer interaction experience EPA certification preferred Lift, push and pull a minimum of 40 lbs repeatedly Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading ...

Keurig Dr Pepper

Merchandiser Supervisor

Cedar Rapids, IA · On-site

$62K - $73K/yr

Ensure cost-effectiveness and maintaining high levels of customer service. * Ensure that company ... KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet ...

Keurig Dr Pepper

Merchandiser Supervisor

Castroville, CA · On-site

$70K - $76K/yr

Ensure cost-effectiveness and maintaining high levels of customer service. * Ensure that company ... KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet ...

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Kdp Customer Service information

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How much do kdp customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for kdp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a KDP Customer Service representative?

A KDP Customer Service representative assists authors and publishers who use Kindle Direct Publishing (KDP) to publish their books on Amazon. They help resolve issues related to account management, book uploads, formatting, royalties, and payments. These representatives communicate with customers via email, chat, or phone to provide technical support and answer inquiries regarding the self-publishing process. Their goal is to ensure a smooth and positive experience for KDP users.

What are the key skills and qualifications needed to thrive as a KDP Customer Service representative?

To excel as a KDP Customer Service representative, you need strong problem-solving skills, familiarity with Amazon KDP policies, and excellent written communication abilities, usually supported by experience in customer support roles. Proficiency with customer relationship management (CRM) systems, ticketing tools, and the KDP platform is essential. Patience, active listening, and empathy help build rapport and resolve customer issues effectively. These skills are crucial for ensuring a positive author and publisher experience, quick issue resolution, and maintaining Amazon's service standards.

What are some common challenges faced by KDP Customer Service representatives, and how can they be managed?

KDP Customer Service representatives often encounter challenges such as resolving complex publishing issues, assisting authors with technical problems, and handling high volumes of inquiries during peak periods. Managing these challenges requires strong communication skills, patience, and a good understanding of Kindle Direct Publishing’s platform and policies. Team collaboration and continuous learning through internal resources can also help representatives stay updated and provide accurate support to authors and publishers.

What are popular job titles related to Kdp Customer Service jobs?

For Kdp Customer Service jobs, the most frequently searched job titles are:

Vending Technician

Avenel, NJ • On-site

Keurig Dr Pepper, Inc.
Food Services and Drinking Places • 10K+ employees
Learn more about Keurig Dr Pepper, Inc.external

$27.24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Keurig Dr Pepper rating

7.7

Company rating: 7.7 out of 10

Based on 242 frontline employees who took The Breakroom Quiz

128th of 445 rated food and drinks producers

Job description

Job Overview:
Vending Technician - Avenel, NJ and surrounding areas
About the Role:
  • The Vending Technician is responsible for the installation, set up, repair and ongoing maintenance of vending, cooling and or/fountain equipment
  • Refurbish new and used equipment in service shop.
  • Assure safe operation of assigned vehicle by completing vehicle safety check daily.
  • Educate customers on basic equipment repair and upkeep procedures.

Shift and Schedule:
  • Full-time
  • Monday- Friday
  • 6:00AM - to when the work is complete
  • Flexibility to work overtime and weekend as needed is required

About You
We are looking for a self-motivated and customer service-oriented individual who enjoys working in a fast-paced environment. You enjoy interacting with people and would rather be working with your hands and on vending machines. Please apply now if you are the person we're searching for!
Total Rewards:
  • Pay starting at $25.88 per hour. The employee will move to a higher rate of $27.24 per hour in the quarter after their 6 month anniversary
  • Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Tuition Reimbursement, Education Assistance, Employee Assistance Program, Personalized Wellness Platform, and more!

Requirements:
  • High school diploma or general equivalency diploma (GED) preferred
  • 1 year of vending and face to face customer interaction experience
  • EPA certification preferred
  • Lift, push and pull a minimum of 40 lbs repeatedly

Company Overview:
Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott's®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single-serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.
We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us?
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp.com in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.

What Keurig Dr Pepper employees say

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About Keurig Dr Pepper

Sourced by ZipRecruiter

Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Plano, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott's® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Burlington, MA, US

Year founded

2008

Social media

Twitter

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