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Kaiser Remote Jobs in Silver Spring, MD (NOW HIRING)

Customer Service Representative

Mclean, VA · Remote

$12.77 - $21/hr

  • Medical

  • Retirement

  • PTO

This is a remote role, and you will need to have a strong and reliable internet connection to work from home. A member of our recruiting team will review our contracts available at VIATEQ and ...

Customer Service Representative

Mclean, VA · Remote

$12.77 - $21/hr

  • Medical

  • Retirement

  • PTO

This is a remote role, and you will need to have a strong and reliable internet connection to work from home. A member of our recruiting team will review our contracts available at VIATEQ and ...

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building ...

Showing results 41-45

Kaiser Remote information

See Silver Spring, MD salary details

$26.6K

$114.6K

$189.7K

How much do kaiser remote jobs pay per year?

As of Aug 17, 2026, the average yearly pay for kaiser remote in Silver Spring, MD is $114,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,257.00 and $148,288.00 per year, depending on experience, location, and employer.

What is the typical work environment like for a Kaiser Remote position?

A Kaiser Remote position allows you to work from home or another approved location, using secure technology to access patient records and communicate with your team. You can expect regular virtual meetings and online collaboration with colleagues, supervisors, and patients, depending on your role. While you enjoy the flexibility of remote work, you’ll still be responsible for maintaining strict compliance with privacy regulations and adhering to Kaiser Permanente’s high standards for patient care and service. Most teams provide ongoing training and support to help you stay connected and successful in your remote role, and there may be opportunities for career advancement within the remote work structure.

What are the key skills and qualifications needed to thrive in the Kaiser Remote position, and why are they important?

To thrive in a Kaiser Remote position, you need a background in healthcare administration, clinical support, or customer service, along with relevant certifications or licensure depending on the specific role. Familiarity with electronic health records (EHR) systems like Epic, HIPAA compliance, and telehealth platforms is highly valued. Exceptional communication, time management, and independent problem-solving skills help remote employees deliver quality service and maintain productivity outside of traditional office settings. These skills are essential for maintaining patient confidentiality, collaborating with teams virtually, and providing efficient, accurate support or care to patients from a distance.

What is a Kaiser Remote?

A Kaiser Remote job is a position with Kaiser Permanente that allows employees to work from home or another off-site location instead of a traditional office. These roles can include various functions such as customer service, IT, administration, and healthcare support. Remote positions may have specific requirements, such as reliable internet access and a quiet workspace. Availability of remote roles depends on the department and business needs. Interested candidates can search for remote opportunities on Kaiser Permanente’s official careers website.

What are the most commonly searched types of Kaiser jobs in Silver Spring, MD?

The most popular types of Kaiser jobs in Silver Spring, MD are:

What are popular job titles related to Kaiser Remote jobs in Silver Spring, MD?

For Kaiser Remote jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Kaiser Remote jobs in Silver Spring, MD look for?

The top searched job categories for Kaiser Remote jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Kaiser Remote jobs?

Cities near Silver Spring, MD with the most Kaiser Remote job openings:

Infographic showing various Kaiser Remote job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $114,645 per year, or $55.1 per hour.

Customer Service Representative

VIATEQ Corporation

Mclean, VA • Remote

$12.77 - $21/hr

Full-time

Medical, Retirement, PTO

Posted 5 days ago


Job description

VIATEQ Corporation is looking for a dedicated and motivated Customer Service Representative to provide top-tier service and support to our various clients. In this role, you will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience. Our ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering exceptional service. This is a remote role, and you will need to have a strong and reliable internet connection to work from home. A member of our recruiting team will review our contracts available at VIATEQ and determine which is the best fit for you.


Responsibilities:

  • Answer inbound and outbound calls in a timely and professional manner to resolve customer inquiries, complaints, and issues based on client instructions.
  • Identify customer concerns or problems and offer effective solutions to ensure customer satisfaction.
  • Provide accurate answers to customer questions and provide timely, effective solutions.
  • Resolve customer issues or concerns, ensuring a satisfactory resolution.
  • Maintain up-to-date records of calls including actions taken and follow-up requirements.
  • Ensure confidentiality and privacy during all phone interactions.
  • Adhere to quality assurance guidelines, ensuring all calls are handled in a timely, courteous, and effective manner.
  • Use various technical systems, including desktop computers, call center software, phones, and the internet, to track and resolve customer issues.
  • Collaborate with team members to resolve complex customer issues and ensure customer needs are met.
  • Maintain sufficient reliable private internet connection, not supplied by the use of cellular data, with the ability to hardwire via ethernet cable


Basic Qualifications:

  • High School Diploma or GED
  • Strong communication skills
  • Strong customer service skills
  • Strong problem-solving skills
  • Strong computer skills
  • Ability to multi-task
  • Ability to sit for extended periods of time
  • Ability to pass a background check
  • Strong internet connection due to the remote nature of this role


Preferred Qualifications:

  • Fluently bilingual in Spanish
  • Previous experience as a Customer Service Representative
  • License(s) in Insurance, Healthcare, and/or Finance
  • Previous Public Trust Clearance or ability to pass a Public Trust Clearance (for government clients only)


Compensation Range:

$12.77 - 21.00 per hour. This represents the typical compensation range for this position based on experience, location, and other factors.


About VIATEQ:

VIATEQ is a proactive provider of collaborative solutions for federal government agencies. Our collaborative service framework and flexibility allow employees, customers, and business partners to work together successfully anywhere, anytime. VIATEQ's service areas also allow government agencies to respond to competitive pressures and achieve new performance levels.

VIATEQ offers competitive compensation and a strong benefits package, including comprehensive healthcare, 401(k), paid time off, flexible spending accounts, professional development reimbursement, and other benefits for you and your family.


Equal Opportunity Statement:

VIATEQ provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.