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Kaiser Permanente Customer Service Representative Jobs in Riverside, CA

Kaiser Permanente

CT Technologist

Fontana, CA · On-site

$60.89 - $65.87/hr

... service to each other, to members, customers, contracted providers and vendors. Preferred ... Yes, 100 % of the Time Kaiser Permanente is an equal opportunity employer committed to fair ...

Kaiser Permanente

Optical Dispenser

Fontana, CA · On-site

$33.62 - $36.55/hr

Explain product options and optical services. * Manage and resolve problems regarding member ... Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive ...

Kaiser Permanente

Optical Dispenser

Riverside, CA · On-site

$33.62 - $36.55/hr

Explain product options and optical services. * Manage and resolve problems regarding member ... Yes, 100 % of the Time Kaiser Permanente is an equal opportunity employer committed to fair ...

IPPG

Be Seen First

Customer Service Representative

Rancho Cucamonga, CA

$16.25 - $22/hr

... or part time customer service representative/dispatcher position. The position requires the ... We are contracted with Kaiser and cover all of Southern California. We draw at patients' homes and ...

Ben Hudnall Memorial Trust

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Program Specialist I

Riverside, CA · Remote

$70K - $75K/yr

... established by Kaiser Permanente and union representatives of its Alliance and Coalition ... Excellent customer service skills with attention to detail and ability to follow-through. * Strong ...

Kaiser Permanente

Admitting Representative

Fontana, CA · On-site

... Office/Hospital Services rendered. * Coordinate and informs patients of required financial ... Refers to Financial Counselors for patients having a financial obligation to Kaiser Permanente as ...

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How much do kaiser permanente customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for kaiser permanente customer service representative in Riverside, CA is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.05 per hour, depending on experience, location, and employer.

What is a Kaiser Permanente customer service representative?

A Kaiser Permanente Customer Service Representative assists members by answering inquiries, resolving concerns, and providing information about health plan benefits, billing, and services. They handle phone calls, emails, and sometimes in-person interactions to ensure excellent customer support. Representatives must navigate internal systems, explain policies, and escalate complex issues when necessary. Strong communication, problem-solving skills, and knowledge of healthcare services are essential for this role.

What does a Kaiser Permanente customer service representative do?

A typical day for a Kaiser Permanente Customer Service Representative involves responding to member inquiries about health plans, benefits, billing, and appointment scheduling via phone, email, or chat systems. You’ll work collaboratively with other team members, healthcare providers, and administrative staff to resolve issues efficiently and ensure a positive member experience. The workload can vary, sometimes requiring you to handle high call volumes and troubleshoot complex situations. This role offers a supportive team environment and opportunities to learn about healthcare operations, which can serve as a foundation for further career advancement within Kaiser Permanente.

What are the key skills and qualifications needed to thrive as a Kaiser Permanente customer service representative?

To thrive as a Kaiser Permanente Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, healthcare databases, and standard office software is often required. Strong organizational skills, empathy, patience, and resilience help you excel when assisting members and resolving complex inquiries. These skills are essential for delivering high-quality service, ensuring member satisfaction, and supporting the organization's healthcare mission.

How to become a Kaiser Permanente Customer Service Representative?

To become a Kaiser Permanente Customer Service Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service. Applying through the company's careers website and demonstrating proficiency with computer systems and healthcare knowledge can improve chances of hiring.

What are the most commonly searched types of Kaiser Permanente Customer Service Representative jobs in Riverside, CA?

The most popular types of Kaiser Permanente Customer Service Representative jobs in Riverside, CA are:

What job categories do people searching Kaiser Permanente Customer Service Representative jobs in Riverside, CA look for?

The top searched job categories for Kaiser Permanente Customer Service Representative jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Kaiser Permanente Customer Service Representative jobs?

Cities near Riverside, CA with the most Kaiser Permanente Customer Service Representative job openings:

Kaiser Permanente Customer Service Representative jobs near you
Infographic showing various Kaiser Permanente Customer Service Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Hybrid job distribution, with an average salary of $39,173 per year, or $18.8 per hour.

CT Technologist, Riverside, 24 Hours, Part-time, Variable Shift

Kaiser Permanente

Riverside, CA • On-site

$60.89 - $65.87/hr

Full-time, Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Summary: Under general supervision, operates CT scanners and other radiographic equipment to produce images of structures in the human body that are utilized by physicians for the diagnosis of diseases, pathology and/or trauma. Utilizes technical judgment and skills to ensure that produced images are of the highest diagnostic quality, and, demonstrate the area(s) of interest. Essential Responsibilities:
  • Performs Computed Tomographic (CT) imaging.
  • Assist physician during minor surgical procedures, and in developing new techniques and procedures.
  • Assist in obtaining tissue specimens.
  • Follow infection control procedures, and employ safe radiation protection practices. Modify imaging techniques which do not require change in physician orders.
  • Observes, monitor and take appropriate response to patient condition during and after procedures.
  • Shave and apply antiseptic solutions to patient skin areas.
  • Transport patients to/from procedure area.
  • Assist physician with fluoroscopic examinations.
  • Process digital or film images and makes prints, if applicable.
  • Perform radiation safety monitoring.
  • Records pertinent patient Information.
  • Reviews patient chart to identify significant patient conditions.
  • Compile pertinent Quality Assurance data.
  • Operate radiographic, fluoroscopic, and portable x-ray equipment.
  • Arrange for repair of imaging equipment.
  • Assume other activities and responsibilities from time to time as directed.
  • Performs other duties as required.
  • Demonstrates an understanding of the cognitive, physical, emotional and chronological maturation process in delivery of services to patients of the age group served.
  • Identifies the impact of cultural diversity and lifestyle choices on patient condition and makes accommodations for such differences.
  • Utilizes proper Body Mechanics.
  • Documents clinical activities and required image information in a timely, comprehensive, and accurate manner.
  • Observes all organizational, regional, medical service area and Diagnostic Imaging Department policies and procedures.
  • Maintains standards of professional behavior established to enhance quality of service.
  • Demonstrates effective communication skills.
  • Demonstrates professional behavior in all interactions with patients and staff.
  • Maintains equipment, supplies and work area in accordance with department guidelines.
Basic Qualifications: Experience
  • Three (3) years recent experience (within the last 12 months) as a CT Technologist.
  • May substitute three (3) year CT experience with successful completion of the departments formal CT training program.
Education
  • N/A
License, Certification, Registration
  • Certified Radiologic Technologist - Diagnostic Radiologic Technology Certificate (California) OR Radiologic Technologist Certificate (California)
  • Certified Radiologic Technologist - Venipuncture Certificate (California)
  • Certified Radiologic Technologist - Fluoroscopy Certificate (California)
  • Radiologic Technologist Certification from American Registry of Radiologic Technologists
  • Basic Life Support
Additional Requirements:
  • Ability to demonstrate knowledge of and to utilize theories, principles, practices and techniques of Radiologic Technology.
  • Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to members, customers, contracted providers and vendors.
Preferred Qualifications:
  • Advance Certificate in CT (ARRT).
Notes: - Part time variable covering entire Riverside service area. Primary Location: California,Riverside,Riverside Medical Center/Medical Offices 1 Scheduled Weekly Hours: 24 Shift: Variable Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat Working Hours Start: 12:00 AM Working Hours End: 11:59 PM Job Schedule: Part-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: B07|IBT|Local 166 Job Level: Individual Contributor Department: Riverside Med Center - Tomography-Day - 0806 Pay Range: $60.89 - $65.87 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: Yes, 50 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
  • Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
  • Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
  • Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.

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