Junior Operations Engineer Jobs in Florida (NOW HIRING)

Job Summary:
Blackstone is the world’s largest alternative asset manager, and they are seeking an Endpoint Operations Engineer to design and improve enterprise endpoint environments. This role involves leading operations, optimizing endpoint platforms, and collaborating with various teams to enhance the end-user experience.
Responsibilities:
• Lead day-to-day operations, support, optimization, and continuous proactive improvement of enterprise endpoint platforms, with a strong focus on automating repeatable tasks and improving service reliability.
• Design, deploy, and maintain endpoint management solutions using Citrix, SCCM, and Intune across large-scale enterprise environments.
• Manage operating system deployment, patching, application packaging, and software distribution, while implementing automation to streamline provisioning, deployment consistency, and policy enforcement.
• Monitor endpoint performance and digital experience using Nexthink, identify trends and risks early, and drive proactive remediation before issues broadly affect end users.
• Troubleshoot and resolve complex endpoint issues at the Tier 3 level using structured diagnostics and root cause analysis.
• Lead root cause analysis, incident response, and continuous improvement efforts to reduce recurring issues and strengthen endpoint stability.
• Partner with Security teams to enforce endpoint security controls, compliance requirements, and remediation actions across modern enterprise environments.
• Collaborate with Infrastructure, Security, and Service Delivery teams to proactively identify operational risks, improve endpoint health, and enhance the end-user experience.
• Develop and maintain operational documentation, engineering standards, runbooks, and troubleshooting procedures to improve consistency and accelerate issue resolution.
• Drive automation and infrastructure-as-code initiatives to improve endpoint reliability, scalability, standardization, and operational efficiency.
• Build and enhance scripted or workflow-based remediation processes using PowerShell and other automation tools to reduce manual effort and enable more proactive support operations.
• Provide technical mentorship and guidance to junior engineers and help promote an automation-first, reliability-focused engineering culture.
Qualifications:
Required:
• 5+ years of experience in endpoint operations, end-user computing, or workplace technology
• Strong hands-on experience with Citrix Virtual Apps and Desktops and Windows 365 in enterprise endpoint or virtual desktop environments. Deep knowledge of Windows operating systems and enterprise endpoint lifecycle management.
• Advanced experience with Microsoft Endpoint Configuration Manager (SCCM) for software deployment, patching, imaging, and lifecycle management. Proven expertise with Microsoft Intune and modern device management for cloud-managed and hybrid endpoint environments.
• Experience using Nexthink to analyze endpoint health, performance, and user experience, with experience turning insights into proactive troubleshooting and remediation actions.
• Hands-on scripting experience with PowerShell or similar tools for endpoint automation, operational tooling, and remediation workflows.
• Excellent communication and collaboration skills, with experience working effectively across cross-functional teams.
Preferred:
• Experience using Terraform for infrastructure-as-code and environment standardization
• Experience with Leapwork for test or process automation
• Familiarity with AI tools such as Copilot and Claude and use of agentic AI platforms.
• Familiarity with zero trust, conditional access, and modern endpoint security frameworks
• Experience supporting hybrid, cloud, or virtual desktop environments
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience
Company:
Blackstone invests in private equity, real estate, credit, infrastructure, insurance, and other alternative assets. Founded in 1985, the company is headquartered in New York, USA, with a team of 1001-5000 employees. The company is currently Late Stage.