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Junior Network Admin Jobs in Indiana (NOW HIRING)

Field of Talent

Systems Admin

Terre Haute, IN

$65K - $75K/yr

Windows Server, MS 365 & Entra ID, Intune, Exchange Online, Teams, networking, virtualization ... Mentor junior technicians while expanding your own technical and leadership capabilities. How to be ...

Frey Consulting Group

Systems Admin

Terre Haute, IN · On-site

Windows Server, MS 365 & Entra ID, Intune, Exchange Online, Teams, networking, virtualization ... Mentor junior technicians while expanding your own technical and leadership capabilities. How to be ...

OSC Edge

WYSE Windows Administrator

Fort Wayne, IN · On-site

$40 - $50/hr

... junior engineers, as appropriate. This role requires being on-site 5 days a week in Omaha, NE ... Troubleshoot and correct detected or reported system and network faults or outages * Ensure that ...

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Junior Network Admin information

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$15

$28

$40

How much do junior network admin jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for junior network admin in Indiana is $28.61, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $33.41 per hour, depending on experience, location, and employer.

What is a junior network admin?

Junior Network Admins are entry-level IT professionals who assist in managing, maintaining, and troubleshooting computer networks within an organization. They support senior network administrators by monitoring network performance, responding to user issues, and helping with the setup of network hardware and software. Their daily tasks may include installing updates, ensuring network security, and documenting network configurations. This role is ideal for those starting a career in networking and provides valuable hands-on experience in IT infrastructure.

What are some common challenges a junior network admin might face during their first year on the job?

As a Junior Network Admin, you may encounter challenges such as learning to manage and troubleshoot a variety of network devices, adapting to fast-paced incident response situations, and keeping up with frequent software and security updates. You'll also need to quickly become familiar with the organization's specific network architecture and documentation processes. Collaboration with senior network engineers and IT support teams is common, providing valuable learning opportunities but also requiring strong communication and teamwork skills.

What are the key skills and qualifications needed to thrive as a junior network admin, and why are they important?

To thrive as a Junior Network Admin, you need a solid understanding of networking fundamentals, troubleshooting, and basic cybersecurity concepts, typically supported by a relevant degree or certifications like CompTIA Network+. Familiarity with network monitoring tools, routers, switches, and ticketing systems is commonly required. Strong problem-solving, attention to detail, and effective communication are essential soft skills for this role. These abilities ensure network reliability, prompt issue resolution, and smooth collaboration within IT teams.

What is the difference between Junior Network Admin vs Network Technician?

AspectJunior Network AdminNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentOffice-based, involved in network management and configurationField or office-based, focused on troubleshooting and repairs
ResponsibilitiesAssist in network setup, monitor network performance, support usersInstall, troubleshoot, and repair network hardware and connectivity issues
Industry UsageCommonly used in organizations with IT departmentsUsed across various industries for network support roles

While both roles require similar certifications and work in related environments, Junior Network Admins focus on managing and supporting network infrastructure, whereas Network Technicians primarily troubleshoot and repair network hardware and connectivity issues. The Junior Network Admin role often involves more administrative and planning tasks, making it suitable for those looking to grow into network management positions.

What are the most commonly searched types of Network Admin jobs in Indiana?

The most popular types of Network Admin jobs in Indiana are:

Junior Network Admin jobs near you
Infographic showing various Junior Network Admin job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.

IT Helpdesk / Junior Systems Administrator

Kokomo, IN • On-site

Syndicate Sales, Inc.
Manufacturing • 201 - 500 employees
Learn more about Syndicate Sales, Inc.external

Full-time

Posted 3 days ago

New

Job description

About the Organization
Description
The IT Helpdesk / Junior Systems Administrator is responsible for providing professional, timely, and accurate technical support to employees while developing the skills necessary to support junior-level systems administration responsibilities. This role is a primary contact for daily technology support, including hardware, software, user access, Microsoft 365, approved AI tools, phone system administration, endpoint security, mobile access, printers, scanners, and basic network connectivity. As training is completed and confidence in the employee's ability is demonstrated, this role may also perform start-to-finish new user account setup and related access administration in Active Directory, Exchange, Microsoft Entra ID, and approved communication platforms in accordance with company procedures and security requirements.
Essential Duties and Responsibilities
  • Provides first line and escalated technical support for employees, including troubleshooting hardware, software, account access, application access, printers, scanners, mobile devices, and network connectivity issues.
  • Support break/fix activities for company-provided IT equipment, including laptops, desktop PCs, docking stations, monitors, desk scanners, standard printers, label printers, and handheld scanners.
  • Assist users with Microsoft Windows, Microsoft Office, Microsoft 365, Outlook, Teams, OneDrive, SharePoint, and other approved business applications.
  • Perform basic network troubleshooting related to internet access, wired and wireless connectivity, VPN or zero trust network access, and user device connection issues.
  • Support mobile device and application access issues for Apple and Android devices using company-approved applications and security standards.
  • Install, configure, and troubleshoot our Apple MacBooks along with approved software, including Adobe Creative Cloud applications and other business-required tools.
  • Provide basic support for company-approved AI tools, including user access, installation or enablement, login issues, prompt guidance, responsible-use questions, and escalation of data security or compliance concerns.
  • Provide support for the company phone system, including RingCentral user access, extension setup, call routing assistance, voicemail support, desktop and mobile app troubleshooting, and escalation of carrier or system issues as needed.
  • Accurately document support requests, troubleshooting steps, resolutions, asset changes, access changes, and recurring issues in the designated IT service management system.
  • Perform other duties and technology-related projects as assigned by supervisor.

Junior Systems Administration Responsibilities
  • Assist with user account administration in Active Directory, Exchange, and Microsoft Entra ID under supervision and in accordance with documented procedures.
  • Perform start-to-finish new user account setup after proper training and demonstrated readiness, including account creation, mailbox setup, group membership, licensing, access assignments, MFA requirements, and required documentation.
  • Support password resets, MFA or authentication troubleshooting, account lockouts, access requests, and permission changes while following approved security and change control processes.
  • Assist with password management solutions, zero trust network access software, MDR/XDR antivirus platforms, endpoint security tools, and related access or endpoint protection systems.
  • Follow least privilege access principles and escalate unusual access requests, security alerts, or policy exceptions to senior IT staff or management.
  • Assist with workstation setup, deployment, imaging, patching, software updates, lifecycle replacement, and inventory tracking activities.
  • Help maintain accurate user, device, licensing, access, and asset records.
  • Assist with AI tool access administration, licensing support, user enablement, and documentation while following approved governance, data protection, and acceptable-use guidelines.
  • Assist with RingCentral administration tasks such as user provisioning, extension changes, device assignments, call group or queue updates, voicemail configuration, and maintaining accurate phone system documentation.

Tools and Technology Supported
  • Microsoft Windows, Microsoft Office Suite, Microsoft 365, Teams, Outlook, OneDrive, SharePoint, Exchange, Active Directory, and Microsoft Entra ID.
  • Password management tools, zero trust network access solutions, MDR/XDR antivirus and endpoint protection tools, and standard IT security platforms.
  • Laptops, desktop PCs, docking stations, monitors, desktop scanners, printers, label printers, and handheld scanners.
  • MacBook troubleshooting and break/fix support for approved business use cases.
  • Adobe Creative Cloud application installation, licensing support, and basic troubleshooting.
  • Company-approved AI tools and related productivity platforms, including access support, licensing assistance, basic user guidance, and escalation of security or compliance concerns.
  • RingCentral phone system tools, including user extensions, desktop and mobile applications, voicemail, call routing, call groups or queues, phone devices, and related administration features.
  • Apple and Android mobile devices with company-approved applications and access requirements.
  • IT service management and helpdesk ticketing systems used to create, assign, prioritize, update, resolve, and maintain support tickets.

Position Requirements
Required Skills and Competencies
  • Advanced problem-solving ability with the capacity to evaluate complex technical issues, compare multiple solutions, and determine an appropriate path forward.
  • Strong customer service skills with the ability to communicate clearly and professionally with both technical and non-technical users.
  • Ability to follow written and verbal instructions, follow documented procedures, maintain confidentiality, and escalate issues appropriately.
  • Must be detail-oriented and self-motivated, with strong judgment, decision-making, analytical, organizational, and time-management skills.
  • Ability to support approved AI tools responsibly, including understanding basic data protection expectations, appropriate use guidelines, and when to escalate AI-related security or compliance questions.
  • Ability to support phone system users professionally, including troubleshooting RingCentral desktop or mobile app access, voicemail, call routing, device issues, and basic administrative changes.
  • Ability to manage and maintain helpdesk tickets, including accurate classification, prioritization, documentation, escalation, follow-up, and timely resolution.
  • Excellent organizational and multi-tasking skills, with the ability to prioritize and complete multiple concurrent tasks efficiently and with minimal direction.

Required Qualifications
  • Minimum of an Associate's degree in a related field or at least two years of related IT helpdesk, desktop support, technical support, or systems support experience.
  • Working knowledge of Windows workstations, Microsoft Office, Outlook, Teams, and Microsoft 365 services.
  • Basic knowledge of Active Directory, Exchange, Microsoft Entra ID, DNS, DHCP, endpoint security, and access management.
  • Ability to lift, move, set up, and troubleshoot IT equipment such as laptops, desktops, monitors, printers, scanners, and related peripherals as business needs require.
  • Professional communication skills and the ability to provide effective support to employees at all levels of the organization.
  • Experience managing and maintaining helpdesk tickets in an IT service management system, including documenting issues, tracking progress, and closing tickets accurately.
  • Must be available to work after hours and weekends as required, including participation in an on-call rotation.

Preferred Qualifications
  • Experience with label printers, handheld scanners, warehouse or manufacturing support environments, or label printing systems.
  • Familiarity with endpoint management, remote support tools, device imaging, software deployment, or asset management processes.
  • Experience supporting MacBooks in a business environment.
  • Understanding of MFA, conditional access, VPN, zero trust access, antivirus/EDR/XDR tools, and password manager usage.
  • Familiarity with Microsoft Copilot, AI productivity assistants, AI governance concepts, or responsible AI use in a business environment.
  • Experience with RingCentral or similar VoIP phone systems, including user administration, call routing, voicemail, mobile app support, and basic phone device troubleshooting.
  • Minimum of 3 years of experience with direct client interaction and customer service.
  • CompTIA A+, Network+, Microsoft Fundamentals, or similar entry-level technical certifications are helpful but not required.

Work Environment and Physical Requirements
  • Work is primarily performed in an office, production, warehouse, or business support environment depending on operational needs.
  • May be required to walk, drive, or transport equipment using a personal vehicle between multiple company facilities within the assigned service area, as directed by supervisor.
  • May require lifting, carrying, connecting, or moving standard IT equipment and peripherals.
  • Must be able to respond to support requests in a timely and professional manner, including urgent or escalated issues, while maintaining appropriate security and confidentiality standards.

Success Factors
  • Provides timely, professional, and accurate support to end users.
  • Always follows our security and access control procedures.
  • Documents work clearly so issues, resolutions, assets, and access changes can be tracked.
  • Demonstrates steady growth from helpdesk support into junior systems administration tasks.
  • Build trust with the IT team by showing sound judgment, attention to detail, and willingness to learn.

Equal Employment Opportunity
The company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
Location
Corporate Headquarters
Full-Time/Part-Time
Full-Time
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Travel Requirements
This position is currently accepting applications.

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