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Junior Cloud Support Analyst Jobs (NOW HIRING)

Rapid Strategy

Junior Cloud Administrator

Charlotte, NC · On-site

$20 - $30/hr

Implement and support enterprise security tools to protect cloud and on-premises environments ... Monitor system performance, perform root cause analysis, and proactively resolve issues. * Document ...

Innovative Solutions

IT Support Analyst

Rochester, NY · On-site

$65K - $65K/yr

As an IT Support Analyst, you'll be the front line of technical support - helping customers resolve ... Build foundational AWS troubleshooting skills, assisting with cloud support tickets as your ...

Infojini Inc

Jr. Service Support Analyst

Jamestown, NC · On-site

We offer an excellent compensation package We are looking for Jr. Service Support Analyst in Jamestown, NC for 3+ months contract position. Please refer someone else if you are not available at this ...

TEKsystems

Cloud Support Engineer

Seattle, WA · Hybrid

$60 - $70/hr

Cloud Support Engineer Location: Seattle, WA (Hybrid, 3 Days Onsite) Seeking a Cloud Operations ... Develop operational documentation and mentor junior team members. Qualifications:  * 6+ years of ...

Infojini Inc

Jr. Support Analyst

Jamestown, NC · On-site

We offer an excellent compensation package Job details mentioned below Job Title: Jr. Support Analyst Location: Jamestown, NC Duration: 3+ Months Client: Direct Client The selected candidate will be ...

AlphaSense

Cloud Support Engineer

Use AI tools in your daily work for technical investigations, log analysis, customer communication ... years in technical support, IT operations, cloud operations or a related field. * Working ...

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Junior Cloud Support Analyst information

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$15

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How much do junior cloud support analyst jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for junior cloud support analyst in the United States is $32.12, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $35.34 per hour, depending on experience, location, and employer.

What is the difference between Junior Cloud Support Analyst vs Cloud Support Engineer?

AspectJunior Cloud Support AnalystCloud Support Engineer
CertificationsEntry-level certifications like AWS Certified Cloud Practitioner, CompTIA Cloud+Advanced certifications such as AWS Certified Solutions Architect, Azure Solutions Architect
Work EnvironmentSupport teams, helpdesk, customer serviceDesign, implement, and troubleshoot cloud solutions
ResponsibilitiesMonitoring, basic troubleshooting, customer supportSystem configuration, deployment, complex issue resolution

The Junior Cloud Support Analyst typically handles basic support tasks, monitoring, and customer inquiries, often requiring foundational cloud certifications. In contrast, a Cloud Support Engineer works on deploying and troubleshooting complex cloud solutions, often with advanced certifications. The roles differ mainly in responsibility level and technical depth, with the analyst focusing on support and the engineer on implementation and problem-solving.

What cities are hiring for Junior Cloud Support Analyst jobs?

Cities with the most Junior Cloud Support Analyst job openings:

Cloud Support Engineer

Software Guidance & Assistance

Seattle, WA • On-site

$63.50 - $84.75/hr

Other

Posted 7 days ago

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for a Cloud Support Engineer for a CONTRACT assignment with one of our premier Financial Services clients in Seattle, WA.
The Cloud Support Engineer is responsible for administration of key SaaS platforms and frontline operational support of Parametric's AWS hosted cloud environment, including Monitoring, Identity and Secrets Management, Backups, Recovery, and Incident Response.
This role provides frontline operational support for Parametric's cloud environment (a Morgan Stanley acquisition), including over 100 production AWS applications and critical SaaS platforms. The engineer partners with Cloud Platform Engineering, Development, Security, and Site Reliability Engineering teams to deliver secure, scalable, and highly available cloud solutions while supporting ongoing business growth and the migration of legacy data center workloads to AWS.
Responsibilities :
  • Provide Tier 1/Tier 2 cloud infrastructure support, incident management, and request fulfillment for Parametric's Cloud infrastructure supporting 100+ production AWS applications
  • Administer Parametric SaaS platforms (Snowflake, MongoDB Atlas, Confluent Cloud), including platform onboarding, access management, monitoring, security guardrails, and support for audit and risk remediation
  • Support day-to-day production operations across AWS and SaaS platforms, ensuring availability, stability, and adherence to operational standards
  • Monitor support queues and respond to Cloud incidents, service requests, and operational escalations
  • Support Identity and Access Management across AWS and SaaS platforms
  • Implement centralized observability and monitoring for supported platforms
  • Perform Cloud backup and recovery operations for production applications
  • Assist with implementation and enforcement of Cloud Security policies and guardrails
  • Create and maintain Terraform Infrastructure-as-Code (IaC) for platform configuration
  • Support audit and regulatory activities, including evidence collection, control validation, and remediation tracking
  • Support Parametric's data center migration to AWS, including operational onboarding of migrated applications and post-migration stabilization
  • Create and maintain documentation related to cloud operations, support processes, and platform configurations
  • Mentor junior team members on secure Cloud Operations practices and IaC
  • Stay current with industry trends and drive continuous improvement in cloud operations
Required Skills :
  • AWS Cloud Architect Associate certification or equivalent
  • 3+ years' hands-on AWS Support experience
  • 6+ years hands-on experience in Information Technology roles
  • Strong knowledge of Terraform, Python, and source control (Github)
  • Knowledge of Identity and Access Management technologies and best practices
  • Experience with Agile methodologies and tooling (Jira)
  • Familiarity with cross-cloud monitoring solutions (DataDog preferred)
  • Cloud Incident Management experience and ability to participate in on-call rotation
  • Experience with backup and recovery tooling (AWS Backup preferred)
  • Experience working in Linux/UNIX
  • Strong written and verbal communication, documentation, and organizational skills, with the ability to operate effectively both independently and within a team
By applying for a job with SGA, you agree to allow SGA to process your application for this and future opportunities in accordance with our Privacy Policy. Also, to ensure timely processing, you agree to be contacted by our AI recruiter via email, text, or phone. Message frequency varies and data rates may apply, but you can reply STOP to any SMS message to opt-out of texts and may contact SGA at to opt-out of AI communications. The choice not to engage with AI will not adversely impact your consideration for placement. AI is not used to make any hiring determinations.
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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

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