Job Summary:
JSM Consulting Inc. is a consulting firm seeking a midlevel Technical Writer. The role involves drafting and developing technical documentation, organizing complex information, and collaborating with cross-functional teams to ensure clarity and accuracy in documentation.
Responsibilities:
• drafting and developing technical writing efforts across software documentation, business processes, and IT operations
• breaking down complex information and organizing it logically for the user, with a focus on clarity, accuracy, and consistency
• research and information gathering, including document analysis and interviewing stakeholders and subject matter experts (SMEs)
• utilizing Microsoft Office products (Word, Excel, Visio) to support documentation development and delivery
• document management: organizing information; creating diagrams, charts, and other visual aids; and using documentation systems
• working independently and collaboratively with cross-functional teams, including developers, analysts, operations and customer support, to ensure documentation aligns across system and business functions and meets user needs
• reviewing and testing documentation, including the incorporation of feedback to update and improve content and testing for usability and accuracy
• utilizing industry standard technical summary and reporting techniques
Qualifications:
Required:
• 48 Months of Experience in drafting and developing technical writing efforts across software documentation, business processes, and IT operations
• 48 Months of Experience in breaking down complex information and organizing it logically for the user, with a focus on clarity, accuracy, and consistency
• 48 Months of Experience in research and information gathering, including document analysis and interviewing stakeholders and subject matter experts (SMEs)
• 60 Months of Experience utilizing Microsoft Office products (Word, Excel, Visio) to support documentation development and delivery
• 36 Months of Experience in document management: organizing information; creating diagrams, charts, and other visual aids; and using documentation systems
• 36 Months of Experience working independently and collaboratively with cross-functional teams, including developers, analysts, operations and customer support, to ensure documentation aligns across system and business functions and meets user needs
• 36 Months of Experience in reviewing and testing documentation, including the incorporation of feedback to update and improve content and testing for usability and accuracy
• 36 Months of Experience utilizing industry standard technical summary and reporting techniques
• Bachelor's Degree
Company:
We focus on improving our client’s assets performance and optimizing the operations through our industry best practices and asset management capabilities. Founded in 2011, the company is headquartered in Cranbury, USA, with a team of 11-50 employees. The company is currently Early Stage.