Jira Service Management (JSM) Administrator / ITSM Platform Owner Houston, TX | Onsite | Full-Time iSphere is looking for a Jira Service Management Administrator who has actually owned the ...
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Jira Service Management (JSM) Administrator / ITSM Platform Owner Houston, TX | Onsite | Full-Time iSphere is looking for a Jira Service Management Administrator who has actually owned the ...
Quick apply
Jira Service Management (JSM) Administrator / ITSM Platform Owner Houston, TX | Onsite | Full-Time iSphere is looking for a Jira Service Management Administrator who has actually owned the ...
Jira Service Management (JSM) Administrator / ITSM Platform Owner Houston, TX | Onsite | Full-Time iSphere is looking for a Jira Service Management Administrator who has actually owned the ...
Jira Service Management (JSM) Administrator / ITSM Platform Owner Houston, TX | Onsite | Full-Time iSphere is looking for a Jira Service Management Administrator who has actually owned the ...
Apopka, FL · Remote
At JSM, we are constantly growing and looking for passionate, talented individuals to join our team. While we may not have an active opening that perfectly matches your skillset right now, we are ...
Apopka, FL · Remote
At JSM, we are constantly growing and looking for passionate, talented individuals to join our team. While we may not have an active opening that perfectly matches your skillset right now, we are ...
Role: Senior Jira Service Management (JSM) Solutions Engineer Location: Remote Duration: 6+ month Position Summary The Senior Jira Service Management (JSM) Solutions Engineer is responsible for ...
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Role: Senior Jira Service Management (JSM) Solutions Engineer Location: Remote Duration: 6+ month Position Summary The Senior Jira Service Management (JSM) Solutions Engineer is responsible for ...
Richardson, TX · On-site
$20/hr
JSM Technology Schedule: Part-time (flexible) Location: Richardson, TX (Onsite - local candidates preferred) Pay: $20/hour Description: JSM Technology, Inc. is seeking tech enthusiasts for a unique ...
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Richardson, TX · On-site
$20/hr
JSM Technology Schedule: Part-time (flexible) Location: Richardson, TX (Onsite - local candidates preferred) Pay: $20/hour Description: JSM Technology, Inc. is seeking tech enthusiasts for a unique ...
Richardson, TX · On-site
$20/hr
JSM Technology Schedule: Part-time (flexible) Location: Richardson, TX (Onsite - local candidates preferred) Pay: $20/hour Description: JSM Technology, Inc. is seeking tech enthusiasts for a unique ...
Richardson, TX · On-site
$20/hr
JSM Technology Schedule: Part-time (flexible) Location: Richardson, TX (Onsite - local candidates preferred) Pay: $20/hour Description: JSM Technology, Inc. is seeking tech enthusiasts for a unique ...
Nashville, TN · On-site
$23/hr
JSM Airport Services, LLC is seeking a highly motivated PBB Jr. Technician at Nashville International Airport (BNA). This is a career-track opportunity, and we are looking for an individual ready to ...
Nashville, TN · On-site
$23/hr
JSM Airport Services, LLC is seeking a highly motivated PBB Jr. Technician at Nashville International Airport (BNA). This is a career-track opportunity, and we are looking for an individual ready to ...
Glendale, CA · On-site
RIT Solutions, Inc. is seeking a skilled Jira Service Management Developer to join their project team to build out full JSM/CMDB. The ideal candidate will be responsible for configuring, customizing ...
Glendale, CA · On-site
RIT Solutions, Inc. is seeking a skilled Jira Service Management Developer to join their project team to build out full JSM/CMDB. The ideal candidate will be responsible for configuring, customizing ...
Nashville, TN · On-site
$21/hr
JSM Airport Services, LLC is seeking a highly motivated Control Room Operator at Nashville International Airport (BNA). This is a career-track opportunity, and we are looking for individuals ready to ...
Nashville, TN · On-site
$21/hr
JSM Airport Services, LLC is seeking a highly motivated Control Room Operator at Nashville International Airport (BNA). This is a career-track opportunity, and we are looking for individuals ready to ...
Nashville, TN · On-site
$26/hr
JSM Airport Services, LLC is seeking a highly motivated PBB Technician at Nashville International Airport (BNA). This is a career-track opportunity, and we are looking for an individual ready to ...
Nashville, TN · On-site
$26/hr
JSM Airport Services, LLC is seeking a highly motivated PBB Technician at Nashville International Airport (BNA). This is a career-track opportunity, and we are looking for an individual ready to ...
Nashville, TN · On-site
$26/hr
JSM Airport Services, LLC is seeking a highly motivated PBB Technician/HVAC at Nashville International Airport (BNA). This is a career-track opportunity, and we are looking for an individual ready to ...
Nashville, TN · On-site
$26/hr
JSM Airport Services, LLC is seeking a highly motivated PBB Technician/HVAC at Nashville International Airport (BNA). This is a career-track opportunity, and we are looking for an individual ready to ...
Orlando, FL · On-site
$22/hr
JSM Airport Services LLC is seeking a highly motivated BHS Jr. Technician at Orlando International Airport (MCO) . This is a career-track opportunity, and we are looking for an individual ready to ...
Orlando, FL · On-site
$22/hr
JSM Airport Services LLC is seeking a highly motivated BHS Jr. Technician at Orlando International Airport (MCO) . This is a career-track opportunity, and we are looking for an individual ready to ...
Boston, MA · On-site
$25/hr
JSM Airport Services is seeking a highly motivated BHS Technician II at Boston Logan International Airport (BOS). This is a career-track opportunity, and we are looking for an individual ready to ...
Boston, MA · On-site
$25/hr
JSM Airport Services is seeking a highly motivated BHS Technician II at Boston Logan International Airport (BOS). This is a career-track opportunity, and we are looking for an individual ready to ...
Boston, MA · On-site
$22/hr
JSM Airport Services, LLC is seeking a highly motivated BHS Technician I at Boston Logan International Airport (BOS). This is a career-track opportunity, and we are looking for an individual ready to ...
Boston, MA · On-site
$22/hr
JSM Airport Services, LLC is seeking a highly motivated BHS Technician I at Boston Logan International Airport (BOS). This is a career-track opportunity, and we are looking for an individual ready to ...
Nashville, TN · On-site
$24/hr
JSM Airport Services is seeking a highly motivated Parts Technician at Nashville International Airport (BNA). This is a career-track opportunity, and we are looking for an individual ready to commit ...
Nashville, TN · On-site
$24/hr
JSM Airport Services is seeking a highly motivated Parts Technician at Nashville International Airport (BNA). This is a career-track opportunity, and we are looking for an individual ready to commit ...
Houston, TX · On-site
$25/hr
JSM Airport Services is seeking a highly motivated Parts Technician at Houston International Airport (IAH). This is a career-track opportunity, and we are looking for an individual ready to commit to ...
Houston, TX · On-site
$25/hr
JSM Airport Services is seeking a highly motivated Parts Technician at Houston International Airport (IAH). This is a career-track opportunity, and we are looking for an individual ready to commit to ...
Boston, MA · On-site
$25/hr
JSM Airport Services is seeking a highly motivated Parts Technician at Boston Logan International Airport (BOS). This is a career-track opportunity, and we are looking for an individual ready to ...
Boston, MA · On-site
$25/hr
JSM Airport Services is seeking a highly motivated Parts Technician at Boston Logan International Airport (BOS). This is a career-track opportunity, and we are looking for an individual ready to ...
$58.50 - $74.75/hr
JSM Consulting Inc. is seeking a Java Back End Developer with expertise in ECG, Snowflake, Hasura, and GraphQL. The role involves developing backend solutions using Java Springboot and requires a ...
$58.50 - $74.75/hr
JSM Consulting Inc. is seeking a Java Back End Developer with expertise in ECG, Snowflake, Hasura, and GraphQL. The role involves developing backend solutions using Java Springboot and requires a ...
Albany, NY · On-site
JSM Consulting Inc. is a company seeking a Software Developer. The role involves creating JAVA programs, developing web-based applications using Angular 2+, and working within the Google Cloud ...
Albany, NY · On-site
JSM Consulting Inc. is a company seeking a Software Developer. The role involves creating JAVA programs, developing web-based applications using Angular 2+, and working within the Google Cloud ...
Nashville, TN · On-site
$30/hr
JSM Airport Services, LLC is seeking a highly motivated PBB Lead Technician at Nashville International Airport (BNA). This is a career-track opportunity, and we are looking for an individual ready to ...
Nashville, TN · On-site
$30/hr
JSM Airport Services, LLC is seeking a highly motivated PBB Lead Technician at Nashville International Airport (BNA). This is a career-track opportunity, and we are looking for an individual ready to ...
$21.91 is the 25th percentile. Wages below this are outliers.
$17.07 - $21.96
25% of jobs
The median wage is $25.25 / hr.
$21.96 - $26.86
37% of jobs
$29.36 is the 75th percentile. Wages above this are outliers.
$26.86 - $31.75
25% of jobs
$31.75 - $36.65
4% of jobs
$36.65 - $41.54
4% of jobs
$41.54 - $46.44
2% of jobs
$46.44 - $51.33
2% of jobs
$51.33 - $56.23
0% of jobs
$56.23 - $61.12
0% of jobs
$61.12 - $66.02
0% of jobs
$66.02 - $70.91
0% of jobs
$17
$29
$70
| Aspect | Jsm | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications vary | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Retail, hospitality, or service industries; often fast-paced | Call centers, retail stores, or service offices; customer-facing roles |
| Employer & Industry Usage | Common in retail, hospitality, and service sectors | Widely used across retail, telecom, banking, and service industries |
Jsm and Customer Service Representative roles share similar environments and credentials, but Jsm often refers to a specific job title within certain industries, while Customer Service Representative is broader and more widely used across various sectors.
Cities with the most Jsm job openings:
States with the most job openings for Jsm jobs include:
The top searched job categories for Jsm jobs are:

Full-time
Posted 13 days ago
Jira Service Management (JSM) Administrator / ITSM Platform Owner
Houston, TX | Onsite | Full-Time
iSphere is looking for a Jira Service Management Administrator who has actually owned the environment, not someone who has just submitted tickets in Jira and added it to the skills section of their resume.
Our client needs someone who understands how JSM supports the business from end to end. You will work with IT, Help Desk, technical teams, and business stakeholders to manage the platform, improve workflows, support ITSM processes, automate repetitive work, and make sure Jira is helping people get things done instead of becoming another system everyone works around.
This is a hands-on platform ownership role. You will configure projects, workflows, request types, issue types, screens, fields, queues, permissions, notifications, SLAs, portals, routing, escalations, and automation. You will also troubleshoot platform issues, support integrations, and help establish standards so the environment remains manageable as it grows.
A big part of the role is IT Service Management. You should understand how Incident, Service Request, Problem, and Change Management work in the real world and be able to translate those processes into practical JSM workflows.
You will also support IT Asset Management, including hardware, software, users, devices, deployment, assignment, maintenance, and retirement. Experience with Jira Assets / Assets for Jira Service Management would be especially valuable.
What we need:
Strong hands-on Jira Service Management administration experience
Experience owning or being directly responsible for a Jira/JSM environment
Strong understanding of ITSM and Help Desk / Service Desk operations
Experience designing, configuring, and maintaining Jira workflows
Experience gathering business requirements and turning them into usable system workflows
Experience with Jira integrations and interconnected enterprise systems
Experience building Jira automation and improving manual processes
Strong troubleshooting and problem-solving skills
Ability to work comfortably with both technical teams and business stakeholders
Experience with Jira Assets, IT Asset Management, ITIL, APIs, webhooks, third-party integrations, or multiple Jira/JSM projects will get our attention. Atlassian certifications are a plus, but they are not required.
The strongest candidate will be able to say, “I owned Jira.” They understood how the Help Desk worked, how the business needed requests to flow, how assets connected to tickets, how integrations affected downstream systems, and how to make changes without turning the platform into a maze nobody wants to touch.
If you know JSM well enough to improve the platform instead of simply maintain it, this should be worth a conversation.