Application InstructionsFamily Tree, LLC is looking to add to our Retail Nursery team! Family Tree prides themselves on high quality customer service alongside a vast knowledge of plant and landscaping knowledge.
If you enjoy working with your hands, working outdoors, and being a part of a great team then you should apply to work at Family Tree, LLC!
Position DescriptionRetail Associate Job Description: Customer Service & Sales- Greet customers and assess their landscaping or gardening needs
- Recommend plants, trees, shrubs, mulch, rock, and other materials
- Provide basic plant care and maintenance guidance
- Upsell complementary items (fertilizer, edging, tools, soil amendments)
- Handle customer concerns or complaints professionally
Point-of-Sale & Transactions- Operate cash register and POS system
- Open and close registers
- Balance drawer at end of shift
Yard & Inventory Support- Assist with loading mulch, rock, soil, and plants
- Restock shelves and plant displays
- Water and maintain plant inventory
- Rotate inventory to ensure plant health and product freshness
Product Knowledge & Plant Care- Maintain knowledge of seasonal plant varieties
- Identify common plant issues (overwatering, pests, disease)
- Understand material coverage rates (yards of mulch, tons of rock, etc.)
Store Appearance & Maintenance- Keep retail area clean and organized
- Maintain signage and pricing accuracy
- Ensure plants are watered, deadheaded, and properly labeled
Safety & Equipment- Follow safe lifting procedures
- Operate forklifts or skid loaders (if certified)
- Use proper PPE when loading materials
- Maintain safe customer traffic flow in yard areas
Administrative & Team Support- Answer phone inquiries about pricing and availability
- Support promotional events or sales
- Communicate customer feedback to management
**This description outlines the primary functions of the role; however, management reserves the right to assign additional duties or modify responsibilities as business demands require.
Benefits (for Full-time eligible positions) :- Medical Insurance with employer HSA contribution
- Health Savings Account Availability
- Life Insurance
- Profit-Sharing Plan
- Traditional 401K
- Roth 401K
- Section 125 Flex Spending Plan Medical or Dependent Care
- Voluntary Vision Care Insurance
- Voluntary Dental Insurance
- Voluntary Accident Insurance
- Voluntary Critical Illness Insurance
- Social Security, Unemployment Compensation, and Workers Compensation Insurance Benefits
- Employee Assistance Program (E.A.P.)
- Health and Wellness Program
Position RequirementsOur Team possesses varied work backgrounds. All experience levels are welcome.
Equal Opportunity EmployerFamily Tree, LLC is an affirmative action/equal opportunity employer.