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Job Desk Manager Jobs in Seattle, WA (NOW HIRING)

The Support Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for ...

Story Desk Manager

Seattle, WA · On-site

$100K - $120K/yr

As part of the newsroom leadership team, the Story Desk Manager will oversee breaking news, developing stories and enterprise reporting, ensuring coverage is continuously updated and presented ...

Overnight Front Desk Manager

Seattle, WA · On-site

$19.25 - $25/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Help Desk Support

Seattle, WA · On-site

$70K - $85K/yr

Manage incoming help desk tickets, ensuring accurate documentation, timely follow-up, and resolution. * Support remote staff to ensure efficient administration and operation of the firm's computer ...

As a Manager of Business Development, you will lead, coach, and develop a team of Onboarding ... Desk offering, expand pipelines of opportunities and ensure all customer interactions meet all ...

As the Manager, IT Service Desk at Brooks, you are responsible for providing vision and leadership to a team of technology professionals responsible for providing global end user technology support ...

Front Desk Supervisor

Seattle, WA · On-site

$19.25 - $25/hr

Front Desk Supervisor Do you want to work for a great company with competitive benefits and pay ... Provide training to front office staff as directed by Management * Assigns duties to Guest Service ...

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Job Desk Manager information

See Seattle, WA salary details

$42.7K

$95.3K

$141.7K

How much do job desk manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for job desk manager in Seattle, WA is $95,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,100.00 and $113,800.00 per year, depending on experience, location, and employer.

What is the difference between Job Desk Manager vs Job Coordinator?

AspectJob Desk ManagerJob Coordinator
ResponsibilitiesOversees job assignments, manages team workflow, ensures project deadlines are metAssists in scheduling, communicates between teams, supports project tasks
Required SkillsLeadership, project management, communicationOrganizational skills, communication, multitasking
Work EnvironmentOffice setting, team managementOffice setting, support role
Common UsageUsed in industries like manufacturing, IT, and corporate sectorsCommonly found in administrative and project support roles

The main difference between a Job Desk Manager and a Job Coordinator lies in their scope of responsibilities. The Job Desk Manager has a leadership role, overseeing workflows and managing teams, while the Job Coordinator provides support by assisting with scheduling and communication. Both roles require strong organizational and communication skills, but the Manager position involves more strategic oversight and decision-making.

How much do job desk managers make in the US?

Job desk managers in the US typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. They often oversee team operations, coordinate tasks, and require strong organizational and communication skills.

What are popular job titles related to Job Desk Manager jobs in Seattle, WA?

For Job Desk Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Job Desk Manager jobs in Seattle, WA look for?

The top searched job categories for Job Desk Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Job Desk Manager jobs?

Cities near Seattle, WA with the most Job Desk Manager job openings:

Infographic showing various Job Desk Manager job openings in Seattle, WA as of June 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $95,346 per year, or $45.8 per hour.

Full-time

Re-posted 2 days ago


Oracle rating

8.7

Company rating: 8.7 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

56th of 246 rated software companies


Job description

The Support Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing the team's workload, setting priorities, and ensuring that service levels are met.

Responsibilities

The Support Desk Manager plays a critical role in delivering a flawless customer experience by monitoring the duties of the service desk team members and securing prompt attendence to client inquires.

Responsibilities:

  • Manage the team's workload and ensure timely delivery of service
  • Monitor service desk team members' duties to ensure prompt attendance to client inquiries
  • Address training needs and develop training plans for team members
  • Conduct team meetings to review performance, discuss issues and provide guidance
  • Manage customer escalations and ensure they're handled professionally
  • Keep service desk procedures documented and up-to-date
Qualifications

Key qualifications required to succeed as the team leader of a service desk:

  • Showcase good interpersonal skills for customer relations
  • Ability to work under pressure
  • Must have good leadership skills 
  • Must be knowledgeable about service desk system and IT tools
  • Must have good judgment in handling serious customer problems.

If you meet these requirements and are interested in this exciting opportunity, please submit your application with your resume and cover letter.


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Hours and flexibility

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About Oracle

Sourced by ZipRecruiter

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Redwood City, CA, US

Year founded

1977

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