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The Materials Planner is responsible for managing customer requirements, production scheduling, material planning, supplier coordination, and inventory control within a fast-paced manufacturing environment. This position serves as a primary interface between customers, production, suppliers, and logistics partners to ensure customer demand is met while maintaining appropriate inventory levels and production efficiency. The role requires strong experience with SAP/MRP, customer forecasts and call-offs, JIS processing, production scheduling, supplier management, inventory control, and automotive customer requirements.

Key Responsibilities:

Customer Management

• Serve as a primary point of contact for customers regarding production, scheduling, and delivery requirements.
• Manage and interpret customer forecasts, call-offs, and JIS (Just-in-Sequence) requirements.
• Monitor customer demand and identify significant fluctuations that could impact production, materials, or inventory.
• Ensure adherence to all customer-specific requirements.
• Manage customer portals and required documentation.
• Monitor and manage customer scorecards, addressing performance concerns as necessary.
• Coordinate customer-related engineering changes and communicate requirements internally.

Production Scheduling

• Develop and maintain production schedules based on manpower, machine capacity, material availability, and customer demand.
• Maintain established target inventory levels while supporting customer delivery requirements.
• Monitor adherence to the production schedule and escalate deviations or capacity concerns.
• Identify and communicate additional overtime requirements when necessary to meet customer demand.
• Incorporate engineering changes and new requirements into production schedules.

Material & Component Planning

• Perform component planning utilizing SAP MRP.
• Establish and maintain SAP planning parameters, including lead times, safety stock levels, and other MRP settings.
• Distribute supplier shipment requirements based on SAP-generated demand.
• Monitor component inventory levels and ensure adequate material availability to support production.
• Manage obsolete and excess components.
• Create and maintain accurate Bills of Material (BOMs).
• Follow up on critical components and shortages to minimize production disruptions.

Supplier & Logistics Management

• Coordinate with suppliers to ensure shipments are completed according to schedule.
• Follow up with carriers to ensure materials are delivered on time.
• Develop and execute recovery plans to address supply shortages, demand changes, and delivery issues.
• Coordinate and monitor expedited freight when required.
• Monitor the receiving of components and investigate discrepancies or delays.
• Issue BCAQs for supplier-related issues and support corrective-action activities.

Inventory Management

• Monitor inventory accuracy and investigate discrepancies.
• Develop and implement corrective actions to improve inventory accuracy.
• Support appropriate inventory levels while balancing production requirements, customer demand, and working-capital objectives.

Safety, Quality & Compliance

• Comply with all applicable OSHA requirements and Textron health and safety standards.
• Maintain compliance with ISO 14001 environmental management requirements.
• Maintain compliance with IATF 16949 automotive quality management standards.
• Perform other related duties as assigned.

Key Qualifications & Skills

• Experience in production planning, materials planning, supply chain, or customer service within a manufacturing environment.
• Strong knowledge of SAP and MRP planning systems.
• Experience with production scheduling and capacity planning.
• Understanding of customer forecasts, call-offs, and JIS/JIT manufacturing requirements.
• Experience managing customer portals and scorecards.
• Knowledge of BOM creation and maintenance.
• Strong inventory management and material-control skills.
• Experience coordinating with suppliers, carriers, production teams, and customers.
• Ability to develop recovery plans and manage expedited shipments in response to material shortages.
• Strong analytical, organizational, communication, and problem-solving skills.
• Automotive manufacturing experience and familiarity with IATF 16949 preferred.