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Jewelry Store Jobs in Raleigh, NC (NOW HIRING)

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Bench Jeweler

Fuquay Varina, NC · On-site

$30K - $50K/yr

Our store stays busy and I am looking for a self motivated worker. Also a worker that takes pride in their job as a tradesman. We specialize in custom jewelry for the showroom and for our customers.

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Jewelry Store information

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$14

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$43

How much do jewelry store jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for jewelry store in Raleigh, NC is $24.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $26.88 per hour, depending on experience, location, and employer.

Can you work at a jewelry store with no experience?

Jewelry stores often hire entry-level employees with little or no experience, especially for positions like sales associate or cashier. Basic customer service skills, a friendly attitude, and a willingness to learn about jewelry and store procedures are important. On-the-job training is common, and some stores may prefer candidates with retail or sales experience, but it is generally possible to start without prior jewelry knowledge.

What are common job titles in a jewelry shop?

Common job titles in a jewelry store include sales associate, jewelry consultant, store manager, gemologist, and bench jeweler. These roles involve customer service, sales, jewelry repair, and inventory management, often requiring knowledge of gemstones and jewelry design. Certifications like GIA are beneficial for gemologists, and strong communication skills are essential for sales positions.

How to get a job at a jeweler?

To get a job at a jewelry store, candidates should have customer service skills, attention to detail, and knowledge of jewelry products. Relevant experience in retail or sales can be beneficial, and some positions may require basic jewelry repair or appraisal knowledge. Applying in person or through online job portals and demonstrating professionalism can improve chances of hiring.

What are jewelry store employees responsible for?

Jewelry store employees are responsible for assisting customers in selecting and purchasing jewelry items such as rings, necklaces, bracelets, and watches. Their duties typically include providing product information, handling sales transactions, maintaining store displays, and ensuring the security of valuable merchandise. They may also offer services like jewelry cleaning, repairs, and customizations, while delivering excellent customer service to create a positive shopping experience.

What are the key skills and qualifications needed to thrive as a Jewelry Store Associate, and why are they important?

To thrive as a Jewelry Store Associate, you need strong product knowledge in gemstones and precious metals, sales expertise, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, jewelry appraisal tools, and sometimes GIA (Gemological Institute of America) certification can be advantageous. Outstanding customer service, attention to detail, and trustworthiness are critical soft skills for building client relationships and handling valuable merchandise. These abilities ensure accurate sales transactions, satisfied customers, and a trustworthy shopping environment.

What is the difference between Jewelry Store vs Jewelry Sales Associate?

AspectJewelry StoreJewelry Sales Associate
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; sales training often provided
Work EnvironmentRetail setting, jewelry storeRetail environment, jewelry store or department
Job RoleBusiness owner or manager of the storeAssist customers, promote sales, handle transactions
Industry UsageBusiness entity in jewelry retailEmployee role within jewelry retail stores

Jewelry stores are the retail businesses that sell jewelry, often managed or owned by individuals or companies. Jewelry sales associates are employees working within these stores, responsible for customer service and sales. While both are part of the jewelry retail industry, the store refers to the business itself, whereas the sales associate is a role within that business.

What are the typical daily responsibilities of a jewelry store sales associate?

As a jewelry store sales associate, your daily responsibilities often include greeting customers, assisting them in selecting pieces based on their preferences and budget, and providing detailed information about gemstones, metals, and care. You may also handle inventory management, process sales transactions, and ensure displays are clean and visually appealing. Additionally, building lasting customer relationships and handling minor repairs or sizing requests can be part of your routine. Team collaboration is important, as associates often coordinate with managers and jewelers to deliver excellent service.

Does being a jeweler pay well?

Jeweler salaries vary based on experience, location, and skill level, but the median annual wage in the industry is around $40,000 to $50,000. Skilled jewelers with certifications or specialized skills can earn higher wages, especially in high-end retail or custom design environments.
What are the most commonly searched types of Jewelry Store jobs in Raleigh, NC? The most popular types of Jewelry Store jobs in Raleigh, NC are:
What are popular job titles related to Jewelry Store jobs in Raleigh, NC? For Jewelry Store jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Jewelry Store jobs in Raleigh, NC look for? The top searched job categories for Jewelry Store jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Jewelry Store jobs? Cities near Raleigh, NC with the most Jewelry Store job openings:
Infographic showing various Jewelry Store job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,520 per year, or $24.8 per hour.

Jewelry Studio Manager

Baileys Jewelry Management Inc

Raleigh, NC • On-site

Full-time

Re-posted 9 days ago


Job description

The Jewelry Studio Manager is responsible for overseeing all operations within the Repair and Design Studio, ensuring optimal workflow, exceptional craftsmanship, on-time delivery, and a best-in-class customer experience. This leader will manage a team consisting of six bench jewelers, three custom jewelers, one watchmaker, one watch apprentice, six jewelry repair and design consultants, and one out-repair coordinator. The manager ensures the studio maintains Bailey’s standards of quality, service, and operational efficiency.

  • Key ResponsibilitiesTeam Management & Leadership
  • Supervise and support a team of jewelers, designers, consultants, and watch technicians to deliver superior craftsmanship and service.
  • Oversee onboarding and continued development of new team members, including those transferring from other locations.
  • Conduct regular training sessions for both jewelers and consultants to ensure product knowledge, service excellence, and technical expertise.
  • Execute and evaluate jeweler bench tests as part of the hiring and development process.
  • Create and manage career development programs to advance the skill levels of studio staff.
  • Operations & Workflow
  • Manage and prioritize daily workflow for all repair and custom design jobs, ensuring timely completion and communication.
  • Maintain rigorous quality control, ensuring all work aligns with Bailey’s high standards before client delivery.
  • Monitor productivity and performance metrics for jewelers and consultants; produce and review regular reports.
  • Ensure all jobs are logged, tracked, and communicated appropriately across internal systems.
  • Studio & Equipment Maintenance
  • Uphold and enforce bench sweep and cleanliness standards in the studio at all times.
  • Oversee the studio's equipment maintenance schedule, including coordinating service and repairs with outside vendors when necessary.
  • Recommend new equipment, tools, or resources that improve quality or efficiency, while remaining costeffective.
  • Client Service & Support
  • Ensure repair and design consultants are accurately quoting and explaining service options at the counter using Geller pricing guidelines.
  • Resolve escalated client service issues with professionalism and a solutionsfocused approach.
  • Act as a subject matter expert in repair and custom service options to support frontofhouse sales and clienteling teams.
  • Strategic Improvements
  • Proactively identify and implement improvements in workflow, resource allocation, pricing structures, and supply costs.
  • Suggest and execute costsaving initiatives and alternative sourcing for tools, supplies, and equipment.
  • Collaborate crossfunctionally to support initiatives in sales, merchandising, and client experience.
  • Qualifications
  • 5+ years experience in jewelry repair, design, or studio management within a luxury or highvolume environment.
  • Deep understanding of jewelry and watch repair processes, materials, and equipment.
  • Proven leadership experience with a track record of team development and operational excellence.
  • Strong understanding of the Geller Book and repair pricing strategy.
  • Excellent organizational skills with the ability to manage multiple priorities and deadlines.
  • Customer service mindset with strong problemsolving and communication abilities.
  • Experience evaluating bench test performance preferred.
  • Working Conditions
  • Studiobased leadership role requiring fulltime, onsite presence.
  • Some travel between store locations may be required for training, onboarding, or support