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Jewelry Making Assistant Jobs (NOW HIRING)

Ana Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clearcut idea that high ... assist customers in making informed purchase decisions * Achieve individual and team-based sales ...

Jewelry Stylist - PT

Garden City, NY ยท On-site

$18 - $21/hr

Ana Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clearcut idea that high ... assist customers in making informed purchase decisions * Achieve individual and team-based sales ...

Jewelry Stylist PT- Soho

Manhattan, NY ยท On-site

$18 - $21/hr

Ana Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clearcut idea that high ... assist customers in making informed purchase decisions * Achieve individual and team-based sales ...

Ana Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clearcut idea that high ... assist customers in making informed purchase decisions * Achieve individual and team-based sales ...

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Jewelry Salesperson

Easton, MD ยท On-site

$45K - $55K/yr

Work directly with clients to identify jewelry preferences, answer questions, and assist with in ... whether making a sale or handling a service request. No exceptions. Integrity: Grow within our ...

At Conti Jewelers , located in Endwell, NY , weve been making memories sparkle for years. Join our ... What Youll Do Heres a glimpse of your day-to-day responsibilities: - Assist customers in selecting ...

At Conti Jewelers , located in Endwell, NY , weve been making memories sparkle for years. Join our ... What Youll Do Heres a glimpse of your day-to-day responsibilities: - Assist customers in selecting ...

At Conti Jewelers , located in Endwell, NY , weve been making memories sparkle for years. Join our ... What Youll Do Heres a glimpse of your day-to-day responsibilities: - Assist customers in selecting ...

Jewelry Sales Specialist

Endwell, NY ยท On-site

$16 - $17/hr

At Conti Jewelers , located in Endwell, NY , we've been making memories sparkle for years. Join our ... What You'll Do Here's a glimpse of your day-to-day responsibilities: - Assist customers in ...

Retail Associate

Eau Claire, WI ยท On-site

$15 - $17.25/hr

Learn and execute the Endless Bracelet process * Assist with inventory receiving, restocking, and ... Interest or experience in jewelry making Skills: * Ability to make personalized product ...

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How much do jewelry making assistant jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for jewelry making assistant in the United States is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Jewelry Making Assistant, and how can they be overcome?

Jewelry Making Assistants often encounter challenges such as managing delicate materials, maintaining precision in repetitive tasks, and adapting to a fast-paced workshop environment. Attention to detail is essential, as small errors can impact the quality of finished pieces. Overcoming these challenges involves developing strong hand-eye coordination, practicing patience, and actively seeking feedback from experienced jewelers. Collaborating closely with team members and being open to learning new techniques can also help assistants grow their skills and confidence on the job.

What are the key skills and qualifications needed to thrive as a Jewelry Making Assistant, and why are they important?

To thrive as a Jewelry Making Assistant, you need basic jewelry fabrication skills, attention to detail, and familiarity with gemstones and metals, often supported by hands-on experience or vocational training. Proficiency in using tools like pliers, soldering equipment, and polishing machines, as well as knowledge of inventory or design software, is typically required. Strong hand-eye coordination, reliability, and the ability to follow detailed instructions help someone excel in this role. These skills ensure accurate, high-quality work, efficient production, and effective support for jewelers in a workshop setting.

What is the difference between Jewelry Making Assistant vs Jewelry Designer?

AspectJewelry Making AssistantJewelry Designer
CredentialsMinimal; often on-the-job trainingCreative portfolio; sometimes formal education in design
Work EnvironmentWorkshop or manufacturing settingDesign studio or personal workspace
Job FocusSupporting production tasks, assembling jewelryCreating original jewelry designs and concepts
Industry UsageCommonly employed in jewelry manufacturingPrimarily in design and custom jewelry creation

Jewelry Making Assistants primarily support the production process, focusing on assembling and finishing jewelry pieces, often with minimal formal credentials. Jewelry Designers, on the other hand, focus on creating original designs, requiring artistic skills and a portfolio. Both roles are essential in the jewelry industry but differ in responsibilities and work environment.

What does a Jewelry Making Assistant do?

A Jewelry Making Assistant supports jewelers in crafting, assembling, and finishing jewelry pieces. Their responsibilities often include preparing materials, cleaning and polishing jewelry, organizing tools, and sometimes assisting with basic repair work. They may also help with quality checks and packaging finished items. This role is ideal for those interested in learning jewelry-making techniques and gaining hands-on experience in the industry.
What cities are hiring for Jewelry Making Assistant jobs? Cities with the most Jewelry Making Assistant job openings:
What are the most commonly searched types of Jewelry Making jobs? The most popular types of Jewelry Making jobs are:
What states have the most Jewelry Making Assistant jobs? States with the most job openings for Jewelry Making Assistant jobs include:
Jewelry Customer Support Specialist III

Jewelry Customer Support Specialist III

Rio Grande

Albuquerque, NM โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted just now


Job description

Technical Support Specialist III- Jewelry Equipment/Manufacturing Process

The Opportunity

We are seeking an experienced Technical Sales Support Specialist III to join our Customer Support team, supporting RioPro+, manufacturers and professional customers who want advice on products and processes and invest in capital equipment.

This Level 3 role serves as an escalation point for complex technical inquiries and provides advanced troubleshooting, diagnostics, and deep manufacturing expertise across jewelry production processes. The Specialist partners closely with customers, Sales, Merchants, and internal teams to ensure confident equipment usage, strong adoption, and successful business outcomes.

This position requires extensive bench experience and strong manufacturing knowledge, along with the ability to guide customers in making informed equipment purchasing decisions.

What Youโ€™ll Do

Technical Support & Troubleshooting

  • Serve as a technical escalation resource for jewelry-making tools and capital equipment.
  • Diagnose and resolve complex issues related to casting, soldering, stone setting, polishing, finishing, laser welding, and production workflows.
  • Apply deep manufacturing knowledge to provide accurate process and product recommendations.
  • Identify root causes and recommend preventative solutions to reduce repeat issues.
  • Document case insights to support knowledge base development and quality tracking.

Customer Purchase Guidance & Sales Enablement

  • Guide customers in selecting appropriate tools and capital equipment based on their shop size, production goals, skill level, and growth plans.
  • Provide consultative support for shop setups and business expansions.
  • Support sales sprints with real-time technical expertise to help drive confident purchasing decisions.
  • Partner with Sales to ensure equipment recommendations align with customer production needs.

Virtual & Hands-On Training

  • Conduct live virtual and in-person training sessions for RioPro, Rio Pro+ and Wholesale customers.
  • Lead equipment setup walkthroughs and workflow optimization sessions.
  • Guide customers through best practices to maximize equipment efficiency and ROI.
  • Adapt teaching style to varied skill levels, from intermediate to advanced professionals.

Customer Support Channels

  • Provide technical support via email and phone platforms.
  • Support both scheduled consultations and on-demand calls with RioPro+ clients.
  • Manage case follow-ups to ensure resolution and customer satisfaction.

Internal Technical Enablement

  • Train internal sales agents and support teams on new and existing equipment and processes.
  • Act as an internal consultant to improve technical communication and solution accuracy.
  • Share customer insights and recurring trends with cross-functional partners.
  • Assist Merchants and Product teams with testing, technical analysis, and usability feedback.

Innovation & Industry Engagement

  • Support trade shows and external events by preparing, testing, and demonstrating equipment.
  • Help ensure all tools and machines are operational and show ready.
  • Represent technical expertise in sales-support environments.

Educational Content Development

  • Contribute to the creation of training materials and tutorial videos.
  • Support development of setup, maintenance, and best-practice content for customers and internal teams.

What Youโ€™ll Need

Required Qualifications

  • 5โ€“10 years of experience as a bench jeweler.
  • 5+ years in jewelry technical support or technical manufacturing role, with customer-facing responsibilities.
  • Strong manufacturing knowledge across jewelry production processes.
  • Experience with retail customers or with back of the house bench experience.
  • Demonstrated experience guiding customers in equipment purchasing decisions.
  • Advanced hands-on experience in:
  • Casting
  • Soldering
  • Stone setting
  • Polishing
  • Metal finishing
  • Plating
  • Lapidary
  • Experience with jewelry-making processes and tool as well ascapital machinery such as casting equipment, polishing systems, 3D printing, and/or laser welding.
  • Strong troubleshooting and diagnostic skills.
  • Excellent communication and consultative problem-solving abilities.
  • Ability to explain technical processes to customers and internal associates with varying knowledge levels
Preferred Qualifications
  • Bilingual (English/Spanish).
  • Experience using CAD software for jewelry design.
  • Certification from a recognized jewelry technical or gemology program.
  • Experience supporting capital equipment customers in a B2B environment.
Schedule & Environment
  • Office-based role.
  • Scheduled shift between 8:00 AM โ€“ 5:00 PM.
  • Hybrid potential after training period.

The successful candidate will enjoy a rewarding, challenging, and principled work environment. For more information about us please visit: www.riogrande.com


At Rio Grande, our employees are the heart of our more than 80-year legacy in Albuquerque, New Mexico. Our culture is guided by our 3R principles: Respect,

Responsibility, and Results. We believe in a bias to action mindset that turns ideas into outcomes and in empowering employees to take initiative, grow through continuous learning, and making meaningful impacts every day. Recognized as a 2025 Platinum Award Family Friendly Business, we promote a work-life

balance, clear expectations, and a supportive environment, including quality benefits, robust wellness resources, and an onsite fitness facility. Through our employee recognition and community involvement, we celebrate individuality, foster belonging, and ensure every voice is valued. A career at Rio Grande offers more than a job. Youโ€™ll join a work place where your contributions matter and your growth is supported. Your work will help shape the future of the company and support our customers and industry.


Rio Grande is a Metal Free environment within our operations areas.


Diversity, Equity, Inclusion and Belonging:

Guided by our core values, Rio Grande is committed to treating all people with dignity and respect. We are an equal-opportunity employer with a zero-tolerance policy for harassment or discrimination of any kind. As an advocate for equity and equality, we hire, train, and promote qualified people of all backgrounds. We consider employment candidates without regard to race, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other underrepresented class. We value our associates and have won the yearly Healthiest Places to Work and Family Friendly Business awards on multiple occasions.


The Reward:
Rio Grande provides a generous benefit package for full-time (30+ hours a week) associates that includes:

  • Medical plan with low premium rates and no high deductible (includes dental and vision) and telemedicine
  • 401(k) matching program
  • Paid time-off benefits, plus an additional seven paid holidays
  • Paid life insurance and optional additional life insurance
  • Long-term and short-term disability
  • Flexible spending account
  • Pet insurance
  • Tuition reimbursement
  • On-site gym and company wellness program
  • Bereavement leave
  • Employee discounts at Rio Grande
  • Local and national discounts on various travel and entertainment
  • Competitive compensation, including an opportunity to share in the profits


Our associates strive for joint accountability. We work together for the success of our stakeholders, and we provide a thoughtful, fun, and creative environment to support them. We encourage professional and personal development through a variety of training opportunities and a focus on promoting from within.


The Company:
Established in 1944, Rio Grande, a Berkshire-Hathaway manufacturer/distributor, has thousands of valued customers around the world. We are a principle-based company with a highly evolved team-based environment. We can show you how a profoundly effective organization lives these values every day. You can find our guiding principles, The 3 Rโ€™s, Respect, Responsibility and Results, on our website as well as information about our community support and how we protect the environment.


Within our 186,000 sq. ft., solar-powered facility, with covered parking, Rio Grande has sales, marketing, supply chain, IT and administrative offices, a climate-controlled distribution center with more than 40,000 items, and a comprehensive, well-equipped manufacturing operation. Manufactured products include jewelry-making equipment (from basic tools to highly sophisticated induction casting machines) and jewelry componentsโ€”both die-struck and cast. Capabilities include CAD/CAM, casting, stamp and form, metal finishing, CNC machining, manual milling, tool & die and electronics/mechanical assembly.