Product Support Engineer
$165K - $175K/yr
Create and maintain Standard Operating Procedures for uncommon or recurring issues * Provide weekly ... Experience installing, configuring, or maintaining webservers like Jetty, Apache, or IIS * Clear ...
$165K - $175K/yr
Create and maintain Standard Operating Procedures for uncommon or recurring issues * Provide weekly ... Experience installing, configuring, or maintaining webservers like Jetty, Apache, or IIS * Clear ...
$165K - $175K/yr
Create and maintain Standard Operating Procedures for uncommon or recurring issues * Provide weekly ... Experience installing, configuring, or maintaining webservers like Jetty, Apache, or IIS * Clear ...
Portland, TX · On-site
... operating Trains with an LNG production capacity of approximately 15 million tons per year (MTPA), three LNG storage tanks with combined capacity of 480,000 cubic meters of LNG, 2 Jetty ...
Portland, TX · On-site
... operating Trains with an LNG production capacity of approximately 15 million tons per year (MTPA), three LNG storage tanks with combined capacity of 480,000 cubic meters of LNG, 2 Jetty ...
Fort Belvoir, VA · On-site
$92K - $166K/yr
JBoss, Tomcat, Jetty, NGINX, HT * Be able to work in a fast-paced environment and must be able to ... Create, maintain, and implement detailed documentation and maintain standard operating procedures.
Fort Belvoir, VA · On-site
$92K - $166K/yr
JBoss, Tomcat, Jetty, NGINX, HT * Be able to work in a fast-paced environment and must be able to ... Create, maintain, and implement detailed documentation and maintain standard operating procedures.
Fort Belvoir, VA · On-site
JBoss, Tomcat, Jetty, NGINX, HT * Be able to work in a fast-paced environment and must be able to ... Create, maintain, and implement detailed documentation and maintain standard operating procedures.
Fort Belvoir, VA · On-site
JBoss, Tomcat, Jetty, NGINX, HT * Be able to work in a fast-paced environment and must be able to ... Create, maintain, and implement detailed documentation and maintain standard operating procedures.
Portland, TX · On-site
... operating Trains with an LNG production capacity of approximately 15 million tons per year (MTPA), three LNG storage tanks with combined capacity of 480,000 cubic meters of LNG, 2 Jetty ...
Portland, TX · On-site
... operating Trains with an LNG production capacity of approximately 15 million tons per year (MTPA), three LNG storage tanks with combined capacity of 480,000 cubic meters of LNG, 2 Jetty ...
Portland, TX · On-site
... operating Trains with an LNG production capacity of approximately 15 million tons per year (MTPA), three LNG storage tanks with combined capacity of 480,000 cubic meters of LNG, 2 Jetty ...
Portland, TX · On-site
... operating Trains with an LNG production capacity of approximately 15 million tons per year (MTPA), three LNG storage tanks with combined capacity of 480,000 cubic meters of LNG, 2 Jetty ...
Annapolis Junction, MD · On-site
$165K - $175K/yr
Create and maintain Standard Operating Procedures for uncommon or recurring issues * Provide weekly ... Experience installing, configuring, or maintaining webservers like Jetty, Apache, or IIS * Clear ...
Annapolis Junction, MD · On-site
$165K - $175K/yr
Create and maintain Standard Operating Procedures for uncommon or recurring issues * Provide weekly ... Experience installing, configuring, or maintaining webservers like Jetty, Apache, or IIS * Clear ...
Annapolis Junction, MD · On-site
$165K - $175K/yr
... Operating Procedures for uncommon or recurring issues Provide weekly status reports on project ... Jetty, Apache, or IIS Clear understanding of networking, sockets, and web methods Strong ...
Annapolis Junction, MD · On-site
$165K - $175K/yr
... Operating Procedures for uncommon or recurring issues Provide weekly status reports on project ... Jetty, Apache, or IIS Clear understanding of networking, sockets, and web methods Strong ...
Portland, TX · On-site
... operating Trains with an LNG production capacity of approximately 15 million tons per year (MTPA), three LNG storage tanks with combined capacity of 480,000 cubic meters of LNG, 2 Jetty ...
Portland, TX · On-site
... operating Trains with an LNG production capacity of approximately 15 million tons per year (MTPA), three LNG storage tanks with combined capacity of 480,000 cubic meters of LNG, 2 Jetty ...
Portland, TX · On-site
... operating Trains with an LNG production capacity of approximately 15 million tons per year (MTPA), three LNG storage tanks with combined capacity of 480,000 cubic meters of LNG, 2 Jetty ...
Portland, TX · On-site
... operating Trains with an LNG production capacity of approximately 15 million tons per year (MTPA), three LNG storage tanks with combined capacity of 480,000 cubic meters of LNG, 2 Jetty ...
Portland, TX · On-site
... operating Trains with an LNG production capacity of approximately 15 million tons per year (MTPA), three LNG storage tanks with combined capacity of 480,000 cubic meters of LNG, 2 Jetty ...
Portland, TX · On-site
... operating Trains with an LNG production capacity of approximately 15 million tons per year (MTPA), three LNG storage tanks with combined capacity of 480,000 cubic meters of LNG, 2 Jetty ...
Fort Belvoir, VA · On-site
$92K - $166K/yr
JBoss, Tomcat, Jetty, NGINX, HT * Be able to work in a fast-paced environment and must be able to ... Create, maintain, and implement detailed documentation and maintain standard operating procedures.
Fort Belvoir, VA · On-site
$92K - $166K/yr
JBoss, Tomcat, Jetty, NGINX, HT * Be able to work in a fast-paced environment and must be able to ... Create, maintain, and implement detailed documentation and maintain standard operating procedures.
Portland, TX · On-site
... operating Trains with an LNG production capacity of approximately 15 million tons per year (MTPA), three LNG storage tanks with combined capacity of 480,000 cubic meters of LNG, 2 Jetty ...
Portland, TX · On-site
... operating Trains with an LNG production capacity of approximately 15 million tons per year (MTPA), three LNG storage tanks with combined capacity of 480,000 cubic meters of LNG, 2 Jetty ...
$10.82 - $12.35
2% of jobs
$12.35 - $13.88
6% of jobs
$13.88 - $15.41
13% of jobs
$15.82 is the 25th percentile. Wages below this are outliers.
$15.41 - $16.94
15% of jobs
The median wage is $18.31 / hr.
$16.94 - $18.47
16% of jobs
$18.47 - $20
15% of jobs
$20 - $21.53
8% of jobs
$21.56 is the 75th percentile. Wages above this are outliers.
$21.53 - $23.06
11% of jobs
$23.06 - $24.58
8% of jobs
$24.58 - $26.11
4% of jobs
$26.11 - $27.64
2% of jobs
$10
$19
$27
A successful Jetty Operator typically needs a background in marine operations, basic mechanical aptitude, and a high school diploma or equivalent. Familiarity with port handling equipment, safety protocols, and certifications such as STCW (Standards of Training, Certification and Watchkeeping) or a forklift license are often required. Strong communication, attention to detail, and the ability to remain calm under pressure are valuable soft skills in this position. These competencies are essential to ensure the safe and efficient transfer of cargo, coordination with vessel crews, and adherence to stringent safety and environmental regulations.
Jetty Operators are responsible for overseeing the safe and efficient mooring of vessels, operating loading and unloading systems, and monitoring cargo transfers at the jetty. They frequently inspect and operate specialized equipment, check for potential safety hazards, and maintain clear communication with ship crews, terminal staff, and control rooms. You may also be required to conduct routine maintenance, keep detailed logs, and respond swiftly to any operational issues. It's a hands-on role that often involves shift work and close teamwork with other marine and terminal professionals to ensure operations run smoothly.
A Jetty Operator is responsible for overseeing the safe and efficient operation of a jetty, which is a structure used for docking and loading/unloading ships. Their duties typically include monitoring cargo transfers, ensuring compliance with safety regulations, coordinating with vessel crews, and maintaining equipment. They may also be responsible for inspecting pipelines, managing fuel or liquid transfers, and responding to emergencies. This role requires strong attention to detail, adherence to safety protocols, and knowledge of maritime operations.

$165K - $175K/yr
Full-time
Posted 6 days ago
Install, update, configure, administer, troubleshoot, and monitor multiple Linux and Windows virtual machines running open-source and custom Java applications.
Test and evaluate new software releases for suitability prior to deploying them in a production environment.
Create and maintain Standard Operating Procedures for uncommon or recurring issues.
Brandes Associates Inc. (BAI) is seeking a Product Support Engineer with 5+ years of experience to join the Agile Empowerment Technologies (AET) product support and sustainment team. The Product Support Engineer supports deployed AET software products used for DoD Organizational Messaging, information sharing, monitoring, and related mission workflows. The ideal candidate will be located within a geographic area which will provide regular work access to the customer location at Annapolis Junction, MD.
This is an onsite operational engineering role focused on customer tier III support, field issue investigation, and documentation.
The Product Support Engineer is a customer-facing position which ensures the sustained operations of AET products within the customer environment, coordinates with the AET development and in-service engineering teams to coordinate releases, perform installations, troubleshoot complex issues and act as the day-to-day customer interface.
The ideal candidate is comfortable learning complex software products, customer workflows, system architecture, and operational data formats through formal and on-the-job training.
Salary
The typical annual salary range for this position is $165,000.00 USD to $175,000.00 USD. Salary will be based on current qualifications, directly related experience, geographic location, and possible contractual requirements which could fall outside of this range.
ResponsibilitiesThe Product Support Engineer works on-location with the customer supporting the Syndeo Intelligent Gateway within an operational environment and acts as the Tier III technical support for all AET products on-site. The PSE is the primary interface between our customers' operational team and AET's support and development team. Duties include:
Desired Experience
EDUCATION -
Degree: Bachelor's degree in Computer Science, Cybersecurity, Information Technology, Information Systems, Computer Information Systems, Software Engineering, or a closely related technical field.
Allowable Substitution: Four additional years of directly relevant technical experience may be substituted for a bachelor's degree. An associate degree in a related technical field plus two additional years of directly relevant technical experience may also substitute for the bachelor's degree. Relevant military technical training, DoD operational messaging experience, industry certifications, or equivalent technical training may be considered when combined with demonstrated hands-on experience supporting, administering, troubleshooting, integrating, or sustaining mission software systems. Substitution experience should demonstrate meaningful hands-on work with Linux, Java-based applications, logs, scripts, configuration files, web application environments, PKI/certificates, release support, testing, or operational messaging systems.
CLEARANCE - Top Secret SCI w/CIP minimum, Top Secret SCI w/FSP preferred.Â
Condition of Employment:Â Applicant must have an active Federal Government TS/SCI security clearance w/either a CIP or FSP. The applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information.
Additional Clearance and Onboarding Note: Candidates possessing an active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with Counterintelligence Polygraph (CIP) meet the minimum clearance requirement for consideration. However, if hired, BAI will submit the selected individual for a Full Scope Polygraph (FSP) in accordance with customer access requirements. A TS/SCI with Full Scope Polygraph is preferred and may allow for a faster transition to independent on-site customer support.
Immediate Contract Alignment / Funded Onboarding: This position is aligned to an active funded customer requirement and is not contingent upon a future contract award. A fully qualified candidate who already possesses the required customer access, TS/SCI with FSP, product knowledge, and internal qualification approval may be placed on-site immediately in support of the customer mission.
Candidates should understand, however, that most selected individuals will complete a structured onboarding and qualification period before being assigned to independent on-site duties. This onboarding period may include remote work from the employee's home location, product familiarization, technical training, shadowing of AET in-service engineering personnel, support of internal sustainment activities, and evaluation by the AET In-Service Engineering Manager. The selected individual must be signed off as qualified by the AET In-Service Engineering Manager and must obtain any required Full Scope Polygraph/customer access approvals before performing independent on-site support.
CITIZENSHIP
The applicant must have US citizenship at the time of application.
BAI is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other non-merit based factors made unlawful by federal, state or local laws.
Employment Type: FULL_TIME