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Java Production Support Remote Jobs in Washington

eSimplicity

Java Developer

Columbia, MD · Remote

$102K - $120K/yr

Our engineers, designers, and strategists cut through complexity to create intuitive products and ... Relevant certifications Working Environment : eSimplicity supports a remote work environment ...

asrcfh

Senior Java Developer

Reston, VA · Remote

$59.50 - $76/hr

Work Arrangement: Remote Clearance: US Citizen (ability to obtain a Public Trust) and to ... Troubleshoot production application operational issues. * Support continuous improvement by ...

asrcfh

Senior Java Developer

Reston, VA · Remote

$59.50 - $76/hr

Work Arrangement: Remote Clearance: US Citizen (ability to obtain a Public Trust) and to ... Troubleshoot production application operational issues. * Support continuous improvement by ...

NT Concepts

Java API Developer

Herndon, VA · Remote

$52.50 - $67.75/hr

We're looking for the best and the brightest to join us in supporting this mission. If meaningful ... Local to the DC Metro Area, Remote Flexible Responsibilities As a Mid-Level Java Developer, you ...

Karsun Solutions LLC

Java Developer

Arlington, VA · On-site +1

$58.75 - $76/hr

You will be working closely with the product owners to understand business roadmap and features ... The possibility to work remote 2 days/week may become available, depending on candidate performance.

SAIC

Senior Java Engineer

Washington, DC · Remote

$160K - $200K/yr

ORA_REMOTE Description SAIC is seeking an experienced Senior Java Developer to join our Agile team supporting one of our prestigious goverment customers in Washington DC. The role involves designing ...

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A.C. Coy

Microservices Developer (Remote)

Alexandria, VA · Remote

$54.50 - $70.75/hr

Support release validation in staging and production, including rollback readiness. * Write and ... Hands-on experience with Java 21 and Java 25. * Excellent communication skills. * Must be a US ...

A.C. Coy

Microservices Developer (Remote)

Alexandria, VA · Remote

$54.50 - $70.75/hr

Support release validation in staging and production, including rollback readiness. * Write and ... Hands-on experience with Java 21 and Java 25. * Excellent communication skills. * Must be a US ...

A.C. Coy

Microservices Developer (Remote)

Alexandria, VA · On-site +1

$54.50 - $70.75/hr

Support release validation in staging and production, including rollback readiness. * Write and ... Hands-on experience with Java 21 and Java 25. * Excellent communication skills. * Must be a US ...

Yudrio, Inc

Java Developer (IRS MBI Required)

Arlington, VA · Remote

$58.75 - $76/hr

Yudrio is seeking a Java Developer to join our team in supporting an existing project with the ... Remote Required Skills * 8+ years of experience in PL/PGSQL, SQL code development and maintenance ...

Ignite IT

Senior Network Security Engineer

Suitland, MD · Remote

$63 - $82.50/hr

Firewall operations: hands-on Cisco and Palo Alto firewall administration, rule changes, NAT, troubleshooting, policy cleanup, upgrades, backups, logging, and production support. * VPN / remote ...

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Java Production Support Remote information

What are the typical challenges faced by a Java Production Support engineer working remotely, and how can they be addressed?

Remote Java Production Support engineers often face challenges such as troubleshooting issues without physical access to servers, coordinating with cross-functional teams across time zones, and ensuring clear communication during incident resolution. To address these, it's important to leverage remote access tools, maintain detailed documentation, and use collaboration platforms for real-time updates. Proactively setting up monitoring and alerting systems can also help in quickly identifying and resolving issues, ensuring minimal downtime for critical applications.

What is the difference between Java Production Support Remote vs Java Application Support Engineer?

AspectJava Production Support RemoteJava Application Support Engineer
CredentialsJava certifications, ITIL knowledgeJava certifications, ITIL knowledge
Work EnvironmentRemote, on-call support, troubleshootingOn-site or remote, application troubleshooting
Industry UsageFinancial, banking, tech companiesFinancial, healthcare, tech sectors
Search IntentRemote Java support jobsJava support roles in applications

Java Production Support Remote and Java Application Support Engineer roles share similar credentials and work environments, often involving troubleshooting Java applications. However, Java Production Support Remote emphasizes remote, on-call support for production systems, while Java Application Support Engineers may work on broader application issues, sometimes onsite. Both roles are vital in industries like finance and tech, with overlapping skill requirements and search interests.

What are the key skills and qualifications needed to thrive as a Java Production Support Engineer (Remote), and why are they important?

To thrive as a Java Production Support Engineer working remotely, you need a solid understanding of Java programming, troubleshooting techniques, and experience with enterprise application support, typically backed by a degree in computer science or related field. Familiarity with tools like SQL databases, application servers (e.g., Tomcat, WebLogic), ticketing systems (such as Jira or ServiceNow), and monitoring solutions is essential. Strong problem-solving abilities, clear communication, and the capacity to work independently make someone stand out in this position. These skills ensure timely resolution of production issues, minimize system downtime, and support seamless business operations across distributed teams.

What is a Java Production Support role?

A Java Production Support role involves monitoring, maintaining, and troubleshooting Java-based applications in a live production environment. Professionals in this role address incidents, resolve bugs, and ensure the uptime and performance of applications used by customers or internal teams. They may also work closely with development and operations teams to implement fixes, deploy updates, and optimize system performance. Remote Java Production Support specialists use tools like ticketing systems, monitoring dashboards, and remote access software to investigate and solve issues efficiently.
What are popular job titles related to Java Production Support Remote jobs in Washington? For Java Production Support Remote jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Java Production Support Remote jobs in Washington look for? The top searched job categories for Java Production Support Remote jobs in Washington are:
Java Production Support Remote jobs near you
Production Support Specialist - Tier 1 (Remote)

Production Support Specialist - Tier 1 (Remote)

FEI Systems

Columbia, MD • On-site, Remote

$17.25 - $23.25/hr

Full-time

Re-posted 5 days ago

Job description

At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We're looking for a production support specialist who shares our commitment to leveraging technology to make a real impact in the world - a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep.
All candidates will be required to complete at least one in-person interview as part of our hiring process.
Job Summary
The LTSS MD Production Support Specialist, Tier 1 will serve as a primary point of contact for the LTSS Maryland customers, answering phone calls, emails and all first level review of issues reported. Work in a deadline-driven environment collaboratively with the rest of the Production Support and product development teams through every step of the defect life-cycle.
Principal Responsibilities
  • Provide customer support and technical issue resolution via email, phone, and Defect tracking system.
  • Build rapport and elicit problem details from customers.
  • Provide timely, efficient, and pleasant follow up to customer questions or issues, as applicable.
  • Communicate customer priorities regarding defects to Tier 2 HD.
  • Work with Tier 2 HD, Tier 3 HD and Business Analysts to understand new features being released.
  • Work with Production Support team lead to convey release information to customers.
  • Work with Tier 2, and 3 HD and Core Team to determine release schedule with customers.
  • Document all incidents in incident tracking system
  • Manage incidents to closure or escalation to Tier 2.
  • Interact effectively with customers and internal development team
  • Escalate issues as needed
  • Assist in generating training materials and customer facing documentation.

Required Skills
  • College degree and 0-2 years of related work experience, or Associate degree and 2-3 years of related work experience, or High School diploma/equivalent and 4-5 years related work
  • Demonstrated ability to analyze and understand complex software applications with minimal direction from more senior personnel.
  • Strong interpersonal skills.
  • Must be able to work within tight deadlines and be adept at balancing shifting priorities and time management.
  • Must be a strong team player with excellent written and verbal communication skills in English.
  • Ability to accept personal accountability and ownership for areas of responsibility. Strong analytical skills with excellent customer service skills.
  • Strong client focus and collaborative work style
  • Ability to understand and explain technical information
  • Ability to create customer facing documentation

Location: Remote
Status: Full-time position with full company benefits
NOTICE: EO/AA/VEVRAA/Disabled Employer - Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at (888) 464-4218.
Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems' Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems' normal business hours.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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