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Java Production Support Remote Jobs in Pennsylvania

ibex

Healthcare Benefits Representative

Pittsburgh, PA · Remote

$16.50 - $19.75/hr

Job Title: Customer Service Agent - Health Benefits Support (Remote) Start Date: August 31 ... Meet performance metrics including quality, productivity, and customer satisfaction * Stay current ...

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ibex

Healthcare Benefits Representative

Pittsburgh, PA · Remote

$16.50 - $19.75/hr

Customer Service Agent - Health Benefits Support (Remote) Start Date: August 31 Employment Type ... Meet performance metrics including quality, productivity, and customer satisfaction * Stay current ...

ibex

Healthcare Benefits Representative

Pittsburgh, PA · Remote

$16.50 - $19.75/hr

Customer Service Agent - Health Benefits Support (Remote) Start Date: August 31 Employment Type ... Meet performance metrics including quality, productivity, and customer satisfaction * Stay current ...

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Java Production Support Remote information

What are the key skills and qualifications needed to thrive as a Java Production Support Engineer (Remote), and why are they important?

To thrive as a Java Production Support Engineer working remotely, you need a solid understanding of Java programming, troubleshooting techniques, and experience with enterprise application support, typically backed by a degree in computer science or related field. Familiarity with tools like SQL databases, application servers (e.g., Tomcat, WebLogic), ticketing systems (such as Jira or ServiceNow), and monitoring solutions is essential. Strong problem-solving abilities, clear communication, and the capacity to work independently make someone stand out in this position. These skills ensure timely resolution of production issues, minimize system downtime, and support seamless business operations across distributed teams.

What are the typical challenges faced by a Java Production Support engineer working remotely, and how can they be addressed?

Remote Java Production Support engineers often face challenges such as troubleshooting issues without physical access to servers, coordinating with cross-functional teams across time zones, and ensuring clear communication during incident resolution. To address these, it's important to leverage remote access tools, maintain detailed documentation, and use collaboration platforms for real-time updates. Proactively setting up monitoring and alerting systems can also help in quickly identifying and resolving issues, ensuring minimal downtime for critical applications.

What is a Java Production Support role?

A Java Production Support role involves monitoring, maintaining, and troubleshooting Java-based applications in a live production environment. Professionals in this role address incidents, resolve bugs, and ensure the uptime and performance of applications used by customers or internal teams. They may also work closely with development and operations teams to implement fixes, deploy updates, and optimize system performance. Remote Java Production Support specialists use tools like ticketing systems, monitoring dashboards, and remote access software to investigate and solve issues efficiently.

What is the difference between Java Production Support Remote vs Java Application Support Engineer?

AspectJava Production Support RemoteJava Application Support Engineer
CredentialsJava certifications, ITIL knowledgeJava certifications, ITIL knowledge
Work EnvironmentRemote, on-call support, troubleshootingOn-site or remote, application troubleshooting
Industry UsageFinancial, banking, tech companiesFinancial, healthcare, tech sectors
Search IntentRemote Java support jobsJava support roles in applications

Java Production Support Remote and Java Application Support Engineer roles share similar credentials and work environments, often involving troubleshooting Java applications. However, Java Production Support Remote emphasizes remote, on-call support for production systems, while Java Application Support Engineers may work on broader application issues, sometimes onsite. Both roles are vital in industries like finance and tech, with overlapping skill requirements and search interests.

What are the most commonly searched types of Java Production Support jobs in Pennsylvania? The most popular types of Java Production Support jobs in Pennsylvania are:
What are popular job titles related to Java Production Support Remote jobs in Pennsylvania? For Java Production Support Remote jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Java Production Support Remote jobs in Pennsylvania look for? The top searched job categories for Java Production Support Remote jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Java Production Support Remote jobs? Cities in Pennsylvania with the most Java Production Support Remote job openings:
Java Production Support Remote jobs near you

Title Coordinator - Pennsylvania (Remote)

First American Financial Corporation

Philadelphia, PA • On-site, Remote

$20.34 - $27.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Who We Are
Join a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
The Title Coordinator works with multiple parties to coordinate the resolution and completion of the title process. Monitors and tracks the workflow from searcher and contractors. Coordinates multi-site project intake and transaction management. Reviews and validates the accuracy of data contained within mortgage loan files. Verifies file completeness, obtains outstanding title documents, and approves completed files. Performs special projects. Assists with title production support services and settlement services preparation.
What You'll Do
  • Research incoming order requests and provide accurate and detailed ordering instructions.
  • Responds to internal customer and vendor requests primarily through email.
  • Update file status within company and/or client system(s).
  • Develop strong relationships with vendors and internal stakeholders.
  • Proactively communicate file status to appropriate personnel.
  • Monitor processes and resolve issues to achieve SLAs. Report issues to internal stakeholders as appropriate.
  • Escalate complex title issues to manager as needed.
  • Facilitate on-boarding vendors.
  • Implements best practices, develops performance standards, policies, and procedures, and provides tools necessary for effective and consistent management of vendors.
  • Analyze vendor performance and identify performance trends taking corrective action as necessary to improve performance.
  • Act as a liaison between vendor partners and Company in resolving service delivery issues.
  • Manage a wide range of programs/projects in vendor management including identifying requirements and deliverables, developing project plans, and monitoring delivery schedules.

What You'll Bring
  • Bachelor's degree or equivalent combination of education and experience.
  • 3+ years of directly related experience including Project Management, Account Management, and Vendor Network Management, preferably with title experience in Pennsylvania.
  • Demonstrated success establishing, leading and maintaining effective working relationships.
  • Proficient MS Office skill set.
  • Excellent verbal/written communication skills.
  • Strong attention to detail.
  • Strong problem solving and organizational skills.
  • Always maintain professionalism and a positive service attitude.
  • Working knowledge of company and/or client operating systems.

This is a remote job opportunity.
#LI-DS1
#LI-REMOTE
Pay Range: $20.34 - $27.12 Hourly, Remote
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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