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Janitorial Account Manager Jobs in Decatur, IL (NOW HIRING)

East Lake Management

Regional Manager

Decatur, IL · On-site

$80K - $100K/yr

Ensure timely service requests and maintain janitorial supplies and inventories. * Ensure residents ... Review and reconcile accounts receivable on a monthly basis. * Prepare quarterly Property ...

Wash N Win

Laundry - Video Gaming Clerk

Decatur, IL · On-site

$18/hr

General upkeep of all machines * Light janitorial duties * Maintain bill breaker machine ... Flexible Spending Accounts (Medical and Dependent Care) * Life Insurance * Voluntary Benefits

All JobsJanitorial Account JobsJanitorial Account Manager JobsJanitorial Account Manager Jobs in Decatur, IL

Janitorial Account Manager information

See Decatur, IL salary details

$25.7K

$45.8K

$66.4K

How much do janitorial account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for janitorial account manager in Decatur, IL is $45,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $50,400.00 per year, depending on experience, location, and employer.

What is a janitorial account manager?

A Janitorial Account Manager is responsible for overseeing cleaning services for commercial or institutional clients. They act as the main point of contact between clients and the cleaning company, ensuring that service standards are met and client needs are addressed. Their duties include managing cleaning staff, handling client communications, resolving issues, inspecting job sites, and ensuring compliance with safety and quality standards. They also help manage budgets, supplies, and sometimes participate in business development by seeking new contracts.

What does a janitorial account manager do?

The janitorial account manager works to ensure that the janitors in a workplace provide quality service and meet the needs of the client. Your duties in this job include working to schedule cleaning and sourcing the necessary supplies to complete the required janitorial assignments. You may inspect the work of the janitorial staff to ensure it meets the client’s expectations. You may also have customer service responsibilities such as communicating with the client to ensure they are happy with the service your team provides. You may plan and provide training or direction for your cleaners if needed.

What are the key skills and qualifications needed to thrive as a janitorial account manager?

To thrive as a Janitorial Account Manager, you need strong organizational skills, knowledge of facility cleaning standards, and experience in account management, often supported by a background in facilities management or business. Familiarity with scheduling software, budgeting tools, and quality assurance systems is typically required. Outstanding communication, leadership, and problem-solving abilities help you manage teams and build lasting client relationships. These skills are essential for delivering consistent service quality, retaining clients, and efficiently managing operations in a competitive environment.

What are some typical challenges faced by janitorial account managers, and how can they be effectively addressed?

Janitorial Account Managers often encounter challenges such as balancing client expectations with operational capabilities, managing a diverse team across multiple sites, and ensuring consistent quality of service. To address these challenges, strong communication with clients and staff is essential, as well as effective scheduling and regular site inspections. Utilizing technology for tracking performance and maintaining open feedback channels can help identify issues early and foster continuous improvement.

What is the difference between Janitorial Account Manager vs Janitorial Supervisor?

AspectJanitorial Account ManagerJanitorial Supervisor
CredentialsTypically requires experience in janitorial services, customer service skills, and sometimes certifications in cleaning standardsUsually needs experience in cleaning operations and supervisory skills; certifications are less common
Work EnvironmentManages client accounts, coordinates cleaning teams, and handles administrative tasksOversees daily cleaning operations, supervises cleaning staff on-site
Employer & Industry UsageCommonly employed by janitorial service companies to manage client relationshipsFound within cleaning crews, often employed directly by facilities or cleaning companies

The main difference is that a Janitorial Account Manager focuses on client relationships and administrative management, while a Janitorial Supervisor oversees daily cleaning operations and staff on-site. Both roles require cleaning industry experience, but the Account Manager emphasizes customer service and account growth, whereas the Supervisor concentrates on operational execution.

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Janitorial Account Manager jobs near you
Infographic showing various Janitorial Account Manager job openings in Decatur, IL as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $45,843 per year, or $22 per hour.

Janitorial Independent Contractor - Companies not Individuals

City Wide Facility Solutions

Hammond, IL • On-site

Full-time

Re-posted 7 days ago

Job description

Description

City Wide Facility Solutions is the largest management company in the building maintenance industry. We secure and manage commercial contracts and partner with skilled independent contractors to perform the work. We handle the sales, client communication, billing, and collections - so you can focus on doing what you do best.

We are currently looking for established Independent Contractors to service our commercial clients in Janitorial and specialty trades (Handyman, HVAC, Electrical, Plumbing, Pressure Washing, and more). If you have a structured business and want steady, recurring work without chasing new contracts or unpaid invoices, this may be a strong fit.

City Wide helps you grow your revenue, keep your crews busy, and get paid consistently - including guaranteed payment on the 10th for work performed.

We operate throughout South Chicagoland and Northwest Indiana - a strong commercial market with warehouses, medical facilities, manufacturing sites, schools, and municipal buildings.

For more information, contact Sandra Rivas at 708-365-8535 or chicagoshores-ic@gocitywide.com.

Requirements

INDEPENDENT CONTRACTORS MUST PROVIDE THE FOLLOWING:

  • Valid Business License
  • Worker's Compensation Insurance
  • General Liability Insurance
  • Federal EIN #
  • Other verifiable business
  • 18 years of age minimum
  • Favorable background investigation results
  • You can not be a sole proprietor

Benefits

We help you grow a real business - not just pick up extra work.

  • Consistent, Recurring Contracts (No Hunting Required)
    We bring you qualified commercial accounts so you can focus on operations - not cold calling, bidding, or chasing leads.
  • Reliable, On-Time Payments
    Eliminate collections headaches. We handle billing and client payment - you get paid consistently and predictably.
  • Scale Your Revenue Quickly
    Access multiple accounts across our territory - grow from a small crew to a multi-team operation with steady work.
  • Professional Account Management Support
    Our Facility Solutions Managers handle client communication, inspections, and issue resolution - helping you retain accounts and maintain high standards.
  • No Sales, No Admin Burden
    We manage contracts, client expectations, and service coordination - freeing you to focus on delivering quality work and building your team.
  • Opportunities Beyond Janitorial
    Expand into additional services (floor care, porter services, consumables, specialty cleaning) and increase revenue per account.
  • Long-Term Partnership Model
    We are invested in your growth - many of our partners have scaled into six-figure and multi-crew businesses with us.

Apply