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Jamf Remote Jobs in Delaware (NOW HIRING)

cookboardman

Senior Systems Engineer

Wilmington, DE · Remote

$101K - $138K/yr

End-user support (Desk Side / Remote Support) * Microsoft 365 administration and security * Endpoint protection / patching / monitoring * Backup & disaster recovery * Network management (firewalls ...

cookboardman

Senior Systems Engineer

Wilmington, DE · Remote

$101K - $138K/yr

End-user support (Desk Side / Remote Support) * Microsoft 365 administration and security * Endpoint protection / patching / monitoring * Backup & disaster recovery * Network management (firewalls ...

Corporation Service Company

Senior Systems Engineer

Dover, DE · On-site +1

$104K - $142K/yr

Senior Systems Engineer - Network Engineering Wilmington, DE Monday - Friday 8:00 AM - 5:00 PM Remote If you like finding and implementing innovative solutions, you'll fit in perfectly at CSC. The ...

All JobsJamf JobsJamf Remote JobsJamf Remote Jobs in Delaware

Jamf Remote information

What does a Jamf Remote administrator do?

A Jamf Remote specialist is responsible for managing and supporting Apple devices (such as Macs, iPads, and iPhones) within an organization using the Jamf platform. Their duties typically include deploying software, configuring device settings, troubleshooting issues remotely, and ensuring security compliance across devices. They often work with IT teams to streamline device management and improve user experiences. Working remotely, they leverage tools like Jamf Pro to monitor, update, and enforce policies without needing to be physically present. This role is essential for organizations with distributed workforces using Apple products.

What are the key skills and qualifications needed to thrive as a Jamf Remote administrator?

To thrive as a Jamf Remote Administrator, you need expertise in Apple device management, macOS/iOS troubleshooting, and a solid understanding of IT security best practices, often backed by certifications like Jamf Certified Associate or Jamf Certified Tech. Familiarity with the Jamf Pro platform, remote management tools, and scripting languages such as Bash or Python is essential. Strong problem-solving skills, effective communication, and the ability to work independently are critical soft skills for remote collaboration and support. These competencies ensure seamless device management, security compliance, and efficient support for distributed teams.

How does working remotely as a Jamf administrator impact collaboration with IT and end users?

As a remote Jamf Administrator, you will collaborate closely with IT teams and end users primarily through digital channels such as email, chat platforms, and video conferencing. Effective communication is essential, as you’ll need to diagnose issues, deploy updates, and enforce security policies without in-person interaction. While remote work offers flexibility, it also requires proactive outreach and clear documentation to ensure smooth device management and user support. Regular virtual meetings and screen-sharing sessions help maintain strong team connections and effective troubleshooting.

What is the difference between Jamf Remote vs Jamf Pro?

FeatureJamf RemoteJamf Pro
PurposeRemote device management and supportComprehensive device management, deployment, and security
CapabilitiesRemote troubleshooting, software updatesDevice inventory, configuration, security policies, automation
Work EnvironmentIT support teams managing Apple devicesIT administrators managing large-scale Apple device deployments
CredentialsIT support certifications, Apple device knowledgeIT management certifications, Apple device expertise

Jamf Remote is focused on remote troubleshooting and support for Apple devices, ideal for IT support teams. Jamf Pro offers a broader suite of device management tools, suitable for large organizations needing comprehensive control over their Apple fleet.

What are the most commonly searched types of Jamf jobs in Delaware?

The most popular types of Jamf jobs in Delaware are:

What are popular job titles related to Jamf Remote jobs in Delaware?

For Jamf Remote jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Jamf Remote jobs in Delaware look for?

The top searched job categories for Jamf Remote jobs in Delaware are:

What cities in Delaware are hiring for Jamf Remote jobs?

Cities in Delaware with the most Jamf Remote job openings:

Jamf Remote jobs near you
Infographic showing various Jamf Remote job openings in Delaware as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution.

Senior Systems Engineer

cookboardman

Wilmington, DE • Remote

$101K - $138K/yr

Full-time

Posted 11 days ago

Job description

The Senior Systems Engineer is responsible for the execution of the strategic vision for our MS area. You will help to identify new opportunities that create value for the company and are aligned with our vision.

Job Functions

  • Define and continuously improve the service delivery model (SLA design, escalation paths, workflows, documentation standards).
  • Manage MS P&L performance, including margins, labor utilization, and recurring revenue targets.
  • Partner with leadership to set quarterly goals and operational KPIs.
Service Delivery & Operations
  • Ensure consistent, high-quality execution of core MS:
    • End-user support (Desk Side / Remote Support)
    • Microsoft 365 administration and security
    • Endpoint protection / patching / monitoring
    • Backup & disaster recovery
    • Network management (firewalls, switching, Wi-Fi)
  • Implement and maintain MS best practices for ticketing, documentation, change management, and incident response.
  • Lead tool standardization across security stack, backup, and remote access.
Customer Success & Account Management
  • Serve as escalation point for high-impact incidents and customer issues.
  • Conduct onboarding/offboarding for new managed services clients, including discovery and baseline documentation.
  • Proactively identify risks, improvement opportunities, and upsell paths aligned to customer outcomes.
Technical Leadership (Hands-On as Needed)
  • Provide escalation support when required.
  • Guide technical standards for:
    • Networking design and implementation
    • Microsoft 365
    • Security controls (MFA, conditional access, endpoint protection, DNS filtering)
    • Backup/DR configurations and testing
  • Support project-to-managed handoff for completed cabling/security/AV installs to ensure ongoing service continuity.
Team Leadership & Development
  • Lead, coach, and develop MSP staff.
  • Create training paths and technical standards so the team can scale effectively.
  • Participate in hiring decisions and performance management for MS roles.
Sales Enablement & Growth Support
  • Partner with sales and leadership to scope new opportunities and build proposals.
  • Support estimating and packaging for managed services bundles (per-user, per-device, hybrid models).
  • Assist with cross-selling where MS creates added value (e.g., cybersecurity upgrades network refresh, camera/VMS support, AV monitoring).
Minimum Qualifications
  • Experience in a small MSP or small integrator environment (structured cabling, security, AV)
  • Familiarity with common MSP tooling (examples): ConnectWise, Autotask, HaloPSA, Datto, NinjaOne, Kaseya, Huntress, SentinelOne, Sophos, Fortinet, Meraki, Ubiquiti
  • Knowledge of premise security systems (access control, cameras/VMS) and/or AV support models
  • Certifications (preferred): Network+, Security+, Microsoft, Fortinet NSE, Cisco, ITIL, etc.
Knowledge, Skills and Abilities
  • 5+ years in IT support / systems / network administration, including managed services experience
  • 1+ years leading a team OR demonstrated ownership of service delivery operations
  • Strong working knowledge of:
    • Microsoft 365
    • Business networking (firewalls, switching, VLANs, Wi-Fi)
    • Endpoint management, patching, and remote support tools
    • Backup/DR concepts and execution
    • Cybersecurity fundamentals (MFA, EDR, phishing protection, least privilege)
  • Strong customer communication and escalation management skills
  • Ability to document processes, improve systems, and drive consistency
Physical Demands
While performing the duties of this position, the Senior Systems Engineer is frequently required to sit for extended periods of time; talk; hear; listen and use hands, arms and fingers. This position also requires the ability to travel for customer meetings and jobsite walk-thru. During site visits, you may be required to wear PPE (safety glasses, hard hats, safety shoes, gloves and hearing protection).
 
Work Environment
May be exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker is subject to frequent heavy lifting.
 
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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